Top 99 Head of customer experience Jobs in Atlanta, Ga

Water Mitigation Crew Chief/Restoration Supervisor/Lead Field Technician
SERVPRO of North Lilburn/ North Lawrenceville —Norcross, GA
- $24 - $27 an hour
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Dental insurance
- Paid time off
Quick Apply
Head Sushi Chef
Umi Buckhead —Atlanta, GA
- Up to $175,000 a year
- Full-time
- Mid-level
- Team management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Head of Maintenance and Customer Experience
Andy's Pool Service —Atlanta, GA
- From $75,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Disability insurance
Quick Apply
8d
Assistant Chief Building Engineer
Lincoln Property Company —Atlanta, GA
- Microsoft Word
- Background check
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Restoration Supervisor Crew Chief
CHASE Professionals —Norcross, GA
- $20 - $23 an hour
- Full-time
- Bilingual
- Background check
- Construction site
Quick Apply
7d
Head of Customer Experience
Stord —Atlanta, GA
- Full-time
- Up to 50% travel
- Travel
- Mentoring
Head of Customer Support
Pulse Games —Atlanta, GA
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Senior level
Quick Apply
Head of Education & Community
Siena AI —Atlanta, GA
- Full-time
- Remote
- Sales
- Writing skills
- Senior level
Head of Social
FanDuel —Atlanta, GA
- $171,000 - $214,000 a year
- Hybrid work
- 11+ years
- Senior level
- Commercial
- Commuter assistance
- Paid holidays
Quick Apply
Head of People
Weezie —Atlanta, GA
- Full-time
- Background check
- Office
- US work authorization
- Paid parental leave
- Disability insurance
Chief Financial Officer (Remote)
Hospitable —Atlanta, GA
- $421,000 a year
- Full-time
- Remote
- Management
- CPA
- Senior level
- Health savings account
- 401(k)
Quick Apply
Head of Support
Nexus One —Atlanta, GA
- Full-time
- Hybrid work
- 7 years
- Recruiting
- APIs
Senior Director, Data Strategy and Value (Head)
Coca-Cola —Atlanta, GA
- $224,100 - $257,600 a year
- Full-time
- 11+ years
- Office
- Master's degree
5d
Head of IT
Nexus One —Atlanta, GA
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Senior level
Head of Marketing
Sola Insurance —Atlanta, GA
- $155,000 - $175,000 a year
- Full-time
- Office
- Senior level
- Health insurance
- Dental insurance
Head of Sales, Corporate Cafe Solutions
Zerocater —Atlanta, GA
- $225,000 - $250,000 a year
- 8 hour shift
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid holidays
Quick Apply
Head of Security Sales, Regions, Google Cloud
Google —Atlanta, GA
- $176,000 - $244,000 a year
- Full-time
- 11+ years
- Analysis skills
- Bachelor's degree
9d
Head of Ocean Freight Growth US - NORAM
DHL —Atlanta, GA
- $246,000 - $328,000 a year
- 6 years
- Sales
- Local
- Employee stock purchase plan
- Paid holidays
Head of Board and Council Engagement
Braven —Atlanta, GA
- $116,000 - $168,500 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Research
- Paid parental leave
- Health insurance
Quick Apply
Lead Director, Head of Product Execution
CVS Health —Atlanta, GA
- $100,000 - $231,540 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
1d

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head of customer experience jobs near atlanta, ga

Water Mitigation Crew Chief/Restoration Supervisor/Lead Field Technician

SERVPRO of North Lilburn/ North Lawrenceville -
Norcross, GA

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Hazardous Waste Operations & Emergency Response Training
Restoration industry experience
Restoration
High school diploma or GED
Driver's License
IICRC Certification
Cleaning
Construction experience

Full Job Description

Benefits:

Training and professional development
Competitive salary
Health/Dental/Vision insurance
401(k) with matching
Paid time off
Career Progression Pathway

About Us:

At Servpro Team Bowen, we are more than just a restoration company — we’re a team of dedicated professionals who help people rebuild their lives after unexpected disasters. As a respected and trusted name in the industry, we specialize in water, fire, and mold damage restoration, delivering reliable and top-quality service when our customers need it most.

Our team members are equipped with specialized skills, hands-on training, and a shared commitment to excellence. We pride ourselves on exceeding customer expectations with every project, approaching each job with efficiency, professionalism, and care.

We value teamwork, growth, and integrity, and we’re looking for individuals who want to make a real impact while building a long-term career.

Job Summary:

We are seeking a Restoration Supervisor / Crew Chief to lead and oversee restoration projects. In this role, you will manage restoration jobs from start to finish, supervise technicians, and ensure top quality service for our customers. The ideal candidate is a tech savvy hands-on leader who thrives in fast-paced environments and is fully committed to customer service and satisfaction.

Responsibilities:

Facilitate a positive customer experience and ensure customer satisfaction.
Communicate clear expectations to production technicians and supervise their activities.
Coordinate and perform production processes as scheduled and ensure quality control.
Always follow and oversee safe work practices and adherence to safety and risk management guidelines.
Document a detailed and accurate job file to support the services provided.
Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
Lead and oversee mitigation and restoration projects, ensuring work is completed efficiently and professionally.
Supervise and train technicians on proper restoration procedures, safety protocols, and equipment usage.
Assess damage and develop action plans for mitigation and restoration.
Communicate with customers, insurance adjusters, and team members to ensure transparency and excellent service.
Monitor job progress, adjust strategies as needed, and ensure compliance with industry standards (IICRC, OSHA).
Maintain accurate job documentation, including moisture readings, equipment logs, and reports.
Assist with hands-on restoration work, including water extraction, structural drying, fire cleanup, and mold remediation.
Ensure all equipment and company vehicles are properly maintained and stocked.
Respond to emergency calls and participate in on-call rotation.
Promote a safe and positive work environment, enforcing company policies and safety procedures.

Qualifications:

High school diploma or equivalent.
1+ years of experience in restoration, mitigation, or a related field preferred.
Prior leadership or supervisory experience in the industry is a plus.
Technically savvy/proficient with a strong intellectual curiosity and willingness to continuously learn and master industry standards and tools. This includes IICRC protocols, Xactimate scoping and estimating, infrared imaging, and moisture detection and investigation techniques.
Strong problem-solving skills and the ability to adapt to changing situations.
Excellent communication, organizational, and leadership skills.
A heart for service and a sincere desire to help others in a time of need.
Ability to lift up to 50 lbs regularly, occasionally up to100 pounds with assistance, and work in physically demanding conditions.
Valid driver’s license with a clean driving record (no tickets or accidents for the past 3 years).
Ability to successfully pass a background check and drug screening.
Willingness to work flexible hours, including weekends, overtime and on-call shifts.
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
Ability to work with/around cleaning products/chemicals.
Ability to travel locally and out of state when necessary.

What We Offer:

Competitive pay based on experience.
Training and certifications.
A positive, team-oriented work environment.
Company-provided tools, equipment, and uniforms.

As the front-line representative, the restoration supervisor demonstrates to customers and clients the company’s Here to Help® commitment. As a valued employee, you will receive a competitive pay rate, with the opportunity to learn and grow. A detailed training and development program is available, which may include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Application Question(s):

Do you have a clean driving record with no tickets or accidents for the past 3 years?

Experience:

Restoration or mitigation: 1 year (Required)
supervisory/leadership: 1 year (Preferred)

Ability to Commute:

Norcross, GA 30093 (Required)

Work Location: In person

Quick Apply

Refine Your Search

head of customer experience jobs in atlanta, ga

Water Mitigation Crew Chief/Restoration Supervisor/Lead Field Technician

Head Sushi Chef

Head of Maintenance and Customer Experience

Assistant Chief Building Engineer

Restoration Supervisor Crew Chief

Head of Customer Experience

Head of Customer Support

Head of Education & Community

Head of Social

Head of People

Chief Financial Officer (Remote)

Head of Support

Senior Director, Data Strategy and Value (Head)

Head of IT

Head of Marketing

Head of Sales, Corporate Cafe Solutions

Head of Security Sales, Regions, Google Cloud

Head of Ocean Freight Growth US - NORAM

Head of Board and Council Engagement

Lead Director, Head of Product Execution

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