Top 692 information technology Jobs in atlanta, ga

Epic Clinical Applications Manager
Shepherd Center, Inc. —Atlanta, GA
- Full-time
- Nursing
- Microsoft Excel
- Computer Science
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8d
National Intake Trainer (Acute)
KabaFusion —Marietta, GA
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
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Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
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2d
Field Technician
ROYPOW (USA) TECHNOLOGY CO., LTD —Atlanta, GA
- 8 hour shift
- English
- Travel
- Associate's degree
- Health insurance
- Dental insurance
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Cloud Security Senior Consultant - M365
Deloitte —Atlanta, GA
- $105,100 - $207,800 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
7d
Cyber Security Engineer / Analyst
CHASE Professionals —Marietta, GA
- $120,000 - $165,000 a year
- Extended hours
- Background check
- Computer science
- Computer Science
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11d
Part Time Onsite IT Support
Miles IT —Atlanta, GA
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
IT Support Administrator | Tier 2
Resolution Technologies —Atlanta, GA
- Contract
- Azure
- Mid-level
- Windows
Information Technology Manager
Bridge Global Health —Hapeville, GA
- From $7,500 a month
- Full-time
- Inventory management
- Mid-level
- JavaScript
- Health insurance
- Paid time off
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Help Desk Support Specialist III
Chickasaw Nation Industries —Atlanta, GA
- Full-time
- Mid-level
- Office
- Mentoring
- AD&D insurance
- Disability insurance
2d
Director, End User Services (AI Automation & Service Optimization)
Resolution Technologies —Dunwoody, GA
- Master's degree
- Bachelor's degree
- Senior level
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
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3d
IT Specialist
EAE USA Inc —Tucker, GA
- $85,000 - $100,000 a year
- Full-time
- English
- Mid-level
- Windows
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Information Technology Specialist
Georgia Northern District Court —Atlanta, GA
- $57,498 - $102,680 a year
- Background check
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
5d
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
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Technical support Analyst
Capgemini —Atlanta, GA
- $29,973 - $69,014 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- In-person
- Paid holidays
- Disability insurance
Cybersecurity Analyst
Georgia Tech —Atlanta, GA
- $75,751 - $110,000 a year
- Full-time
- Background check
- 6 years
- Customer service
8d
Customer Support Specialist
RedBlack Software LLC —Atlanta, GA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
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IT Support Administrator
Marcura —Atlanta, GA
- $54,900 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Help Desk / Service Desk Analyst
NovaLink Solutions LLC —Atlanta, GA
- $22 an hour
- Contract
- School experience
- Google Workspace
- Mid-level
Quick Apply
5d

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Epic Clinical Applications Manager

Shepherd Center, Inc. -
Atlanta, GA

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Staff supervision
Employee relationship building
Bachelor's degree
Healthcare team management
Epic Certification
Systems analysis
IT department experience

Full Job Description

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

The Information Systems Epic Application Manager manages and coordinates the daily activities of an IS Clinical/Ancillary Analyst team responsible for the design, build, testing, validation, maintenance, and ongoing support of Epic applications.

This role requires both strong people leadership and hands-on Epic build expertise. The IS Epic Application Manager develops and maintains deep knowledge of clinical and ancillary workflows, as well as system functionality, to effectively support operational needs.

The manager serves as a translator between technical and operational teams - communicating complex concepts in a way that is meaningful to analysts, department leaders, and end users. This role leads workflow design and system build in alignment with both clinical and ancillary requirements.

The IS Epic Application Manager represents the Information Systems team and is responsible for establishing and maintaining strong working relationships with Shepherd Center staff, our Community Connect partner (Piedmont Healthcare), Epic representatives, and all users who interact with Epic applications.

Effectively lead and manage an Epic Clinical/Ancillary Applications team, fostering a positive and respectful work environment with clear expectations and accountability.
Establish regular goals and touchpoints; provide ongoing coaching, feedback, recognition, and performance management to support staff development and optimize performance.
Perform management and administrative responsibilities including timekeeping, staffing plans, and on-call scheduling.
Lead cross-functional projects in alignment with hospital policies, regulatory requirements, and standards of practice.
Prioritize work and manage team resources effectively; maintain accurate project tracking and provide timely status updates.
Facilitate regular meetings with team members and stakeholders to review deliverables, risks, issues, and upcoming milestones.
Partner with stakeholders to identify, develop, and evaluate training and education needs across roles (staff, providers, super users, and students).
Monitor system performance and proactively escalate risks or issues as appropriate.
Gather and analyze workflows, technical requirements, and functional specifications for Epic applications and modules.
Lead the design, build, validation, and maintenance of Epic configurations.
Troubleshoot and resolve complex technical issues across integrated systems.
Test, monitor, and support interfaces in collaboration with IT teams and third-party vendors.
Apply knowledge of HL7, Epic Bridges, and Cloverleaf to assess integration issues and impacts.
Maintain system tables, files, and configurations in accordance with established standards.
Implement approved system changes following change control processes.
Provide expertise during workflow design sessions, validation, integrated testing, and ongoing optimization efforts.
Perform application and integrated testing; document results and ensure timely resolution of issues.
Maintain current knowledge of clinical/ancillary operations, regulatory requirements, and industry best practices.
Partner with interdisciplinary teams to ensure systems support compliance and operational effectiveness.
Oversee Nova Notes and support Epic upgrade activities (IRDs, SUs, RAs), including build, testing, and deployment.
Review and prioritize system requests; assign work based on team capacity and organizational priorities.
Support Epic security design and maintenance as appropriate.
Proactively manage issue escalation, communication, and resolution.
Develop and maintain system documentation and knowledge base materials.
Collaborate with Principal Trainers to support role-based training and education programs.
Provide support to training efforts during peak demand periods.
Ensure clear and timely communication with peers and IT leadership regarding project status, risks, and resource needs.
Stay current with healthcare technology trends and Epic advancements.
Collaborate across clinical, financial, and ancillary departments to maximize the value of information systems.
Serve as a mentor and point of contact for super users across the organization.
Participate in Tier 2 on-call support rotation as needed.
Maintain required licensure and certifications.
Demonstrate strong written and verbal communication skills, with the ability to translate technical concepts for diverse audiences.
Exhibit strong ownership, critical thinking, and problem-solving skills.
Thrive in a fast-paced, deadline-driven environment with competing priorities.
Demonstrate attention to detail, organization, and accountability in all aspects of work.
Deliver exceptional customer service aligned with Shepherd Center’s mission and pillars of excellence.
Perform other related duties as assigned.

REQUIRED MINIMUM EDUCATION

Bachelor’s degree in Nursing, Allied Health, Information Technology, Computer Science, or a related field required.
Evidence of progressive leadership experience required.

REQUIRED MINIMUM CERTIFICATION

Active Epic certification in one or more clinical and/or ancillary applications (e.g., Beaker, Willow, Radiant).

REQUIRED MINIMUM EXPERIENCE

Minimum of three (3) years of progressive experience in clinical, financial, integration, analytics, or other healthcare operations.

REQUIRED MINIMUM SKILLS

Proven experience as an IT Systems Analyst or equivalent role
Experience in a hospital or rehabilitation setting preferred

PREFERRED QUALIFICATIONS

Prior experience managing or leading a clinical and/or ancillary applications team
Operational or IT experience supporting clinical or ancillary areas such as Lab, Pharmacy, or Radiology/Imaging, and/or integration/interface work
Experience with ServiceNow platform
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Project, Visio)

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

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information technology jobs in atlanta, ga

Epic Clinical Applications Manager

National Intake Trainer (Acute)

Senior Microsoft Communications Support Engineer

Field Technician

Cloud Security Senior Consultant - M365

Cyber Security Engineer / Analyst

Part Time Onsite IT Support

IT Support Administrator | Tier 2

Information Technology Manager

Help Desk Support Specialist III

Director, End User Services (AI Automation & Service Optimization)

Helpdesk Technician

IT Specialist

Information Technology Specialist

IT Service Representative (IT Help Desk)

Technical support Analyst

Cybersecurity Analyst

Customer Support Specialist

IT Support Administrator

Help Desk / Service Desk Analyst

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