Top 7861 It support professional Jobs in Atlanta, Ga

Restaurant IT Support (Mobile Position) OTP
McDonald's Franchisee —Atlanta, GA
- $60,000 - $75,000 a year
- Overnight shift
- Mid-level
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
11d
Litigation Paralegal
Litchfield Cavo LLP —Atlanta, GA
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Writing skills
- Health savings account
- Health insurance
Quick Apply
12d
Environmental Health and Safety Specialist
Carvana —Atlanta, GA
- Full-time
- Background check
- Writing skills
- English
- Wellness program
- Health insurance
Quick Apply
4d
Local Delivery Driver (6AM Start)
Batesville Casket Company —Atlanta, GA
- $21.56 an hour
- Weekends as needed
- CDL B
- Customer service
- Computer literacy
- Paid training
- Fuel card
Loan Officer - Remote Sales Professional
Neighbors Bank —Georgia
- $70,000 - $90,000 a year
- Remote
- 1 year
- Entry level
- Paid training
- Wellness program
Quick Apply
12d
Junior IT User Support Specialist
Greenberg Traurig —Atlanta, GA
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Systems Administrator
OLIPOP —Atlanta, GA
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
Quick Apply
IT Support Administrator
Marcura —Atlanta, GA
- $54,900 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
IT Support Technician
Radancy —Atlanta, GA
- $50,000 - $57,000 a year
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Senior Help Desk Technician
Contact Government Services, LLC —Atlanta, GA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician I
LEARFIELD —Atlanta, GA
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Help Desk Specialist - 1st Tier
Huff Powell & Bailey, LLC —Atlanta, GA
- Office
- Windows
- High school diploma or GED
Quick Apply
IT Support Specialist
St. Vincent de Paul Georgia —Atlanta, GA
- Weekends as needed
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- Free parking
- AD&D insurance
Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
Technical Support Specialist
XceedIT, Inc. —Atlanta, GA
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
IT Technician
Academy Of Scholars —Decatur, GA
- Full-time
- Background check
- Classroom
- Experience working with children
Quick Apply
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply

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it support professional jobs near atlanta, ga

Restaurant IT Support (Mobile Position) OTP

McDonald's Franchisee
Atlanta, GA

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Restaurant experience

Full Job Description

Job Overview

We are seeking a dynamic and proactive Restaurant IT Support Specialist (Mobile Position) to join our team and ensure seamless technology operations across multiple restaurant locations. This role offers an exciting opportunity to provide on-the-go technical support, troubleshoot hardware and software issues, perform upgrades and enhance the overall digital experience for restaurant staff. As a key player in maintaining IT infrastructure, you will deliver exceptional customer service while supporting various operating systems, network configurations, and mobile devices in multiple restaurants. This position is for motivated IT professionals with McDonald's IT experience ( required) eager to make a tangible impact in a fast-paced hospitality environment. THIS IS NOT A HELP DESK POSITION and that experience will not be considered. McDonald's IT infrastructure or any restaurant IT experience is required.

Duties

Provide on-site and remote technical support for restaurant staff, addressing hardware, software, network, and operating system issues promptly and efficiently.
Troubleshoot equipment problems including computers, mobile devices, printers, POS systems, and networking hardware such as routers, switches, VPNs, firewalls, and LAN/WAN configurations.
Manage help desk tickets, document issues, track resolutions, and communicate progress effectively.
Support Active Directory management for user account setup, permissions adjustments, and password resets while ensuring security protocols are followed.
Assist with computer management tasks including OS installation, updates (Windows), hardware upgrades, and equipment troubleshooting.
Conduct network troubleshooting involving connectivity issues, and firewall settings to maintain optimal network performance.
Collaborate with IT teams on infrastructure projects such as deploying new hardware or software solutions to ensure smooth implementation across locations.

Skills

Strong proficiency with Microsoft Office applications and familiarity with help desk systems.
OTP certifications and McDonald's IT infrastructure experince a MUST
Extensive technical support experience in a fast-paced environment with a focus on desktop support and equipment troubleshooting.
Solid understanding of computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls (e.g., Meraki), and network administration.
Expertise in Windows support (including Windows Server environments), macOS, Linux operating systems, and related hardware components.
Ability to troubleshoot software issues related to operating systems and POS applications; experience with software deployment tools such as SCCM is a plus.
Excellent communication skills with a customer service-oriented approach to assist non-technical users effectively.
Knowledge of Active Directory management for user accounts; experience with GPO configurations is desirable.
Familiarity with IT infrastructure components such as computer hardware components and network devices essential for maintaining operational continuity.
Analysis skills to identify root causes of technical problems quickly and implement lasting solutions efficiently.

Join us in delivering top-tier technical support that keeps our restaurant operations running smoothly! This paid position offers an engaging environment where your technical expertise directly enhances guest experiences through reliable technology solutions.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Application Question(s):

Are you willing to work weekends, holidays and overnight on occasion?
Are you willing to travel to multiple locations in one day?
Do you have your own reliable transportation?

Education:

High school or equivalent (Required)

Experience:

OTP Restaurant: 3 years (Required)

Location:

Atlanta, GA (Preferred)

Willingness to travel:

100% (Required)

Work Location: On the road

Quick Apply

Refine Your Search

it support professional jobs in atlanta, ga

Restaurant IT Support (Mobile Position) OTP

Litigation Paralegal

Environmental Health and Safety Specialist

Local Delivery Driver (6AM Start)

Loan Officer - Remote Sales Professional

Junior IT User Support Specialist

IT Systems Administrator

IT Support Administrator

Jr. Service Desk Analyst, Technician

IT Support Technician

Senior Help Desk Technician

IT Support Technician I

Help Desk Specialist - 1st Tier

IT Support Specialist

Help Desk Agent

Remote Support Engineer II

Technical Support Specialist

Help Desk / Service Desk Analyst I -4P/663

IT Technician

IT Helpdesk Support Specialist I

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