Top 67 Learner services representative Jobs in Atlanta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Administrative Assistant
Penn Foster Group —Atlanta, GA
- Full-time
- Hybrid work
- Microsoft Outlook
- High school
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Associate Director of Programs, CME/CDE Compliance
Emory University —Atlanta, GA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Work from home
8d
Client Services Supervisor
Sago —Atlanta, GA
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Director of Programs, Office of Education - Department of Medicine
Emory University —Atlanta, GA
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Contracts
- Work from home
Sales Representative
Vape Central Wholesale —Tucker, GA
- $48,000 - $90,000 a year
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid training
- Health insurance
Quick Apply
Inside Sales Representative
Continental Western Corporation —Atlanta, GA
- $23 - $25 an hour
- Full-time
- Computer literacy
- Office
- Microsoft Office
- Profit sharing
- Health insurance
Quick Apply
Route Relief Sales Representative
Community Coffee Company, L.L.C. —Atlanta, GA
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Clinic Support/Kennel Assistant - East Cobb, Marietta, GA
Good Dog Veterinary Care - East Cobb —Marietta, GA
- $11 - $14 an hour
- Full-time
- High school diploma or GED
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative – Bilingual (Spanish/English)
Calidad Insurance —Norcross, GA
- $33,000 - $48,000 a year
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
Veterinary Assistant
Good Dog Veterinary Care —Smyrna, GA
- $14 - $18 an hour
- Part-time
- In-person
- 1 year
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Field Representative I, RIM Records
Ricoh —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Operations Specialist
Crane Worldwide Logistics LLC —Atlanta, GA
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Lead Services Program Manager
Nice —Atlanta, GA
- Hybrid work
- Bachelor of Science
- English
- Office
Advanced Learning Instructional Coach
Georgia Cyber Academy —Atlanta, GA
- Monday to Friday
- Background check
- School experience
- Google Workspace
Revenue Cycle Trainer (Front Office) Leadership experience required
Northside Hospital Inc. —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Business Development Representative
Avery Partners Inc —Alpharetta, GA
- $50,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
Warehouse Associate
Zoll Medical Corporation —Atlanta, GA
- $17.50 - $19.00 an hour
- 8 hour shift
- Windows
- Microsoft Office
- High school diploma or GED
Part Time Customer Service Representative
Reliable Heating & Air —Kennesaw, GA
- Part-time
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
Special Education Administrator (Elementary Grades Band)
Georgia Cyber Academy —Atlanta, GA
- Full-time
- Background check
- School experience
- Google Workspace

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

learner services representative jobs in atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Administrative Assistant

Associate Director of Programs, CME/CDE Compliance

Client Services Supervisor

Director of Programs, Office of Education - Department of Medicine

Sales Representative

Inside Sales Representative

Route Relief Sales Representative

Clinic Support/Kennel Assistant - East Cobb, Marietta, GA

Customer Service Representative – Bilingual (Spanish/English)

Veterinary Assistant

Field Representative I, RIM Records

Operations Specialist

Lead Services Program Manager

Advanced Learning Instructional Coach

Revenue Cycle Trainer (Front Office) Leadership experience required

Business Development Representative

Warehouse Associate

Part Time Customer Service Representative

Special Education Administrator (Elementary Grades Band)

I want to receive the latest job alert for learner services representative in atlanta, ga

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