Top 224 Luxury hotel Jobs in Atlanta, Ga

Lead Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Guest Experience Expert
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
10d
Spa/Health Club Receptionist (PT)
Four Seasons —Atlanta, GA
- Part-time
- Sanitation
- English
- Hotel
- Employee discount
Front Desk Agent - Full Time
InterContinental —Atlanta, GA
- $17.75 an hour
- Full-time
- Sales
- Computer literacy
- Basic math
8d
Ticket Office Associate
Fox Theatre —Atlanta, GA
- $16 an hour
- Weekends as needed
- Background check
- Sales
- Pass drug screening
Meetings & Events Coordinator
Playbook —Atlanta, GA
- $67,000 a year
- Full-time
- Google Workspace
- Sales
- Mid-level
- Disability insurance
- Health insurance
Housekeeper
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- Entry level
1d
Spa Attendant
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
4d
Event Staff
Fox Theatre —Atlanta, GA
- $15.50 an hour
- Weekends as needed
- Background check
- High school diploma or GED
- Communication skills
- Free parking
- Retirement plan
Housekeeping Room Attendant
Omni Hotels & Resorts —Atlanta, GA
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- English
Quick Apply
Bartender
Four Seasons —Atlanta, GA
- Weekends as needed
- Serving
- Bar
- Hotel
- Paid holidays
- Health insurance
5d
Assistant Mgr Front Office
InterContinental —Atlanta, GA
- $27 an hour
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
11d
Storekeeper
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Quality control
2d
Concierge | Luxury Residential | Full-Time & Part-Time
Americas Hospitality Group —Atlanta, GA
- $15.50 - $17.00 an hour
- Part-time
- Residential
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
Night Auditor
Marriott International, Inc —College Park, GA
- Full-time
- Hotel
- High school diploma or GED
- Quality control
Laundry Attendant
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- Entry level
- Under 1 year
5d
Housekeeping Valet Attendant
Four Seasons —Atlanta, GA
- 8 hour shift
- Hotel
- Military encouraged
- Entry level
- Employee discount
Housekeeping Supervisor
Four Seasons —Atlanta, GA
- 8 hour shift
- English
- Mid-level
- Hotel
- Employee discount
Assistant Front Office Manager
FORTH Hotel and Club —Atlanta, GA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance

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Lead Front Desk Agent

Marriott International, Inc -
Atlanta, GA

Apply Now

Job Details

Full-time

Qualifications

Record keeping
Hotel and accommodations payment processing
Cash amount verification
Hotel policy compliance
Safety protocol adherence
Check cashing
Phone communication
Coaching
Answering guest questions
Mid-level
Credit card payment processing
High school diploma or GED
Hotel room assignment management
Check payment processing
Team management
Team training
Document review
1 year
Hotel and accommodations guest complaints handling
Balancing end-of-day transactions
Invoice dispute resolution
Client interaction via phone calls

Full Job Description

Additional Information
Job Number26085221
Job CategoryRooms & Guest Services Operations
Location265 Peachtree Center Ave NE, Atlanta, Georgia, United States, 30303
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

luxury hotel jobs in atlanta, ga

Lead Front Desk Agent

Guest Experience Expert

Front Desk Agent

Spa/Health Club Receptionist (PT)

Front Desk Agent - Full Time

Ticket Office Associate

Meetings & Events Coordinator

Housekeeper

Spa Attendant

Event Staff

Housekeeping Room Attendant

Bartender

Assistant Mgr Front Office

Storekeeper

Concierge | Luxury Residential | Full-Time & Part-Time

Night Auditor

Laundry Attendant

Housekeeping Valet Attendant

Housekeeping Supervisor

Assistant Front Office Manager

I want to receive the latest job alert for luxury hotel in atlanta, ga

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