Top 41 Mainframe production support Jobs in Atlanta, Ga

Customer Service Representative
Trulite Glass and Aluminum Solutions —Atlanta, GA
- $18 - $20 an hour
- Office
- Conflict management
- Manufacturing
- Health savings account
- Disability insurance
Quick Apply
1d
Cobol Mainframe Developer - Onsite work at Atlanta, GA
INFO ORIGIN INC —Atlanta, GA
- $50 an hour
- Contract
- Data analysis skills
- Mid-level
- Office
Quick Apply
IT Operations Support 3 4P/730
4P Consulting Inc. —Atlanta, GA
- Extended hours
- Hybrid work
- Computer Science
- Customer service
- 5 years
Quick Apply
Quality Analyst (Testing)
Novisync —Atlanta, GA
- $40 an hour
- Management
- 5 years
- Java
Head of Support
Nexus One —Atlanta, GA
- Full-time
- Hybrid work
- 7 years
- Recruiting
- APIs
23h
Software Engineer I - Mainframe (Cobol)
U.S. Bank National Association —Atlanta, GA
- $86,360 - $101,600 a year
- Full-time
- System design
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Mainframe Engineer - COBOL, DB2, CICS, VSAM --Deposits
Regions —Atlanta, GA
- $110,947.10 - $140,690.00 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- System design
- Health savings account
- Health insurance
6d
Mainframe Application Programmer Assoc Manager
Accenture —Atlanta, GA
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- 5 years
- Java
- Analysis skills
- Paid holidays
- Disability insurance
DB2 Database Administrator (P3)
Morgan Stanley —Atlanta, GA
- $90,000 - $135,000 a year
- Full-time
- Remote
- 7 years
- SQL
- Mentoring
- Health savings account
- Paid holidays
Software Engineer- Mainframe
U.S. Bank National Association —Atlanta, GA
- $92,820 - $109,200 a year
- Full-time
- System design
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Account Executive
Nexus One —Atlanta, GA
- Full-time
- Remote
- Computer Science
- Marketing
- Master's degree
23h
AS400 Application Programmer Associate Manager
Accenture —Atlanta, GA
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- 5 years
- Java
- Analysis skills
- Paid holidays
- Disability insurance
Sales Engineer
Nexus One —Atlanta, GA
- Full-time
- Remote
- Azure
- System design
- Mid-level
23h
Staff Engineer
Nexus One —Atlanta, GA
- Full-time
- Remote
- System design
- Mentoring
- Senior level
23h
Application Engineer
Cobb County Government —Marietta, GA
- $76,611.79 - $101,510.62 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
8d
Technical Account Manager
Nexus One —Atlanta, GA
- Full-time
- Hybrid work
- System design
- Mid-level
- Communication skills
23h
Sr. IZWS Scheduler Expert
Capgemini —Atlanta, GA
- $74,041 - $134,620 a year
- Full-time
- 5 years
- Analysis skills
- Scripting
- Paid holidays
- Disability insurance
Delivery Manager
Nexus One —Atlanta, GA
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Commercial
23h
Mainframe Developer
CPC Technologies LLC —Kennesaw, GA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Mainframe Systems Engineer
Regions —Atlanta, GA
- $102,691.05 - $133,000.00 a year
- Full-time
- Computer Science
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance

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mainframe production support jobs near atlanta, ga

Customer Service Representative

Trulite Glass and Aluminum Solutions -
Atlanta, GA

Quick Apply

Job Details

$18 - $20 an hour
1 day ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Conflict management
Office experience

Full Job Description

This role is not open for submissions from outside staffing agencies.

Customer Service Representative

What Brought You Here

Pay- $18/hour-$20/hour
Day Shift Hours OT as needed
Benefits starting DAY ONE!

Who You Are:

A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience.

What You Will Be Doing:

Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service "package" will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk.

Answer customer service calls within the first three rings.
Receives, processes, and verifies the accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders.
Data entry
Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation.
Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
Handles or refers complaints of product or service failure to the appropriate department for investigation.
Conducts follow-up phone calls within 3 hours to respondents who have concerns or questions.
Prepares price quotations on items not contained in price book and prepares quotations.
Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.
Answers customer's technical questions regarding products and services.
Modify quote status once order has been placed to ensure visibility and uniformity amongst sales team.
Attends regular customer service department meetings.
Support and participate in the organization's continuous improvement program and product training courses.
Perform other related duties and provide back-up support to other group members as assigned by management.

Skills You Bring:

Associates degree with 0

-2-year related glass and aluminum work experience highly preferred.
Proven work experience in customer service.
Proven prior professional office setting experience required.
Experienced user of Microsoft Office suite.
Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra, and geometry.
Prior data entry experience
Manufacturing background preferred
Must be able to multi-task, be organized, efficient, and accurate.
Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
Listening skills and data collection with attention to detail are essential.

Why Trulite:

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Compensation: 18-20

Quick Apply

Refine Your Search

mainframe production support jobs in atlanta, ga

Customer Service Representative

Cobol Mainframe Developer - Onsite work at Atlanta, GA

IT Operations Support 3 4P/730

Quality Analyst (Testing)

Head of Support

Software Engineer I - Mainframe (Cobol)

Mainframe Engineer - COBOL, DB2, CICS, VSAM --Deposits

Mainframe Application Programmer Assoc Manager

DB2 Database Administrator (P3)

Software Engineer- Mainframe

Account Executive

AS400 Application Programmer Associate Manager

Sales Engineer

Staff Engineer

Application Engineer

Technical Account Manager

Sr. IZWS Scheduler Expert

Delivery Manager

Mainframe Developer

Mainframe Systems Engineer

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