Top 81 Remote 3rd shift jobs Jobs in Atlanta, Ga

Product Support Technician (Remote)
Home Depot / THD —Atlanta, GA
- $30,000 - $60,000 a year
- Remote
- 18 years or older
- No experience needed
- Windows
3d
Remote Hospice Triage RN PT 3:30p-11p + rotating Sat & Sun 3:30p-11p CST
IntellaTriage —Atlanta, GA
- $25 - $28 an hour
- Part-time
- Remote
- RN License
- Typing
- Hospice & Palliative Medicine
- Paid training
- Health insurance
Quick Apply
Senior Technical Support Agent - East Coast, Night Shift
Yoodli AI Roleplays —Atlanta, GA
- $89,600 - $103,000 a year
- Night shift
- Remote
- Mentoring
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Remote Hospice Triage RN PT Weekend Only 7:30a-6p CST
IntellaTriage —Atlanta, GA
- $27 - $30 an hour
- Part-time
- Remote
- RN License
- Typing
- Hospice & Palliative Medicine
- Paid training
- Health insurance
Quick Apply
Managed Services Analyst I | Fuel Operations Coordinator | Reconciliation
PDI Technologies —Alpharetta, GA
- $16 an hour
- Weekends as needed
- Remote
- Finance
- High school diploma or GED
- US work authorization
Quick Apply
10d
Associate Sales Representative
Mammotome —Atlanta, GA
- $60,000 - $70,000 a year
- Full-time
- Remote
- Background check
- Clean driving record
- Hospital
- Health insurance
- Dental insurance
Corporate Talent Acquisition Specialist - Atlanta, GA
Road Safety Services, Inc. —Atlanta, GA
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
9d
Specialty Business Manager, Derm - Duluth, GA
Takeda Pharmaceutical —Georgia
- $63.51 - $87.31 an hour
- Full-time
- Remote
- Private practice
- Hospital
- Bachelor of Science
- Paid holidays
- Disability insurance
10d
Specialty Business Manager, Derm - Marietta, GA
Takeda Pharmaceutical —Georgia
- $63.51 - $87.31 an hour
- Full-time
- Remote
- Private practice
- Hospital
- Bachelor of Science
- Paid holidays
- Disability insurance
10d
Educational Sales Consultant, Atlanta
IXL Learning —Atlanta, GA
- Overnight shift
- Remote
- School experience
- Bachelor of Science
- Mid-level
Account Manger
Epson America, Inc —Atlanta, GA
- $106,802 - $146,853 a year
- Remote
- Mid-level
- Bachelor's degree
- Product management
- Disability insurance
- Health insurance
High Ticket Sales Closer - Remote
Curvion Blue —Atlanta, GA
- $90,000 - $300,000 a year
- Choose your own hours
- Remote
- Mid-level
- 2 years
- Communication skills
- Flexible schedule
Quick Apply
Analyst, Trading Operations
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- $65,000 - $106,500 a year
- Extended hours
- Remote
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Senior Travel Consultant/Travel Counselor
Travel Incorporated —Duluth, GA
- Weekends as needed
- Remote
- Mid-level
- Continuous improvement
- Travel
Quick Apply
Sales Development Representative
Curvion Blue —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Opportunities for advancement
Quick Apply
Environmental Health & Safety Coordinator
Certified Group —Atlanta, GA
- $65,000 - $75,000 a year
- Call employer
- Remote
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
Account Executive, UGG - Atlanta
Deckers Brands —Atlanta, GA
- $66,100 - $89,300 a year
- Full-time
- Remote
- Merchandising
- Mid-level
- 3 years
1d
Program Director
National Kidney Foundation —Atlanta, GA
- $59,200 - $118,500 a year
- Weekends as needed
- Remote
- Public speaking
- 3 years
- Master's degree
Quick Apply
Enterprise Applications Analyst - Procurement - Remote
Oldcastle Infrastructure —Atlanta, GA
- $100,000 - $120,000 a year
- Remote
- Background check
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
7d
Registered Nurse - Nights
Cadence Health —Atlanta, GA
- $80,000 - $90,000 a year
- Weekends as needed
- Remote
- RN License
- Clinic experience
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
7d

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remote 3rd shift jobs jobs near atlanta, ga

Product Support Technician (Remote)

Home Depot / THD -
Atlanta, GA

Apply Now

Job Details

$30,000 - $60,000 a year
3 days ago

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Position Purpose:

The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members.
As a Product Support Technician, you will actively listen to and enable end users with solutions to common problems. In addition, you will be responsible for call documentation and escalation as necessary.

Key Responsibilities:

30% Support & Enablement:
Fields, addresses, and prioritizes incoming help requests via phone, tickets and remote support (desk-side as needed) in a courteous manner; escalates accordingly
Monitors system updates to remain aware of common problems users are experiencing
Actively listens to and builds rapport with end users to elicit problem details
30% Delivery & Execution:
Performs software installations for customers
Documents, reviews and ensures that all quality and change control standards are met
Applies diagnostic utilities to aid in troubleshooting
Accesses software updates, drivers, and knowledge base to aid in problem resolution
Tests fixes prior to closing tickets to ensure problems have been adequately resolved
Interacts and builds relationships with site leadership where applicable
30% Administration & Operations:
Documents all pertinent end user identification information including nature of problem
Records, tracks, and documents the problem-solving process for each ticket
10% Learning:
Participates in formal and informal training sessions to gain new skills and knowledge
Reviews regular pertinent product update information to keep knowledge current
Contributes to and updates knowledge database and team training documentation
Collaborates with other team members to share and exchange information

Direct Manager/Direct Reports:

Typically reports to the Product Support Supervisor, Product Support Manager or Sr. Manager.

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Must be legally permitted to work in the United States

Preferred Qualifications:

0-1 years of relevant work experience
Extensive experience in Customer Service and Service Now ticketing systems
Experience with CRM or standard ticketing systems and remote monitoring and management software
Experience with Microsoft Office standard applications
Experience with troubleshooting and diagnosing basic-level networking issues and problems with modern operating systems
Experience with virtualized and cloud-based environments
Familiarity with administering antivirus software
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Understanding of DNS, DHCP, Internet infrastructure, and IP informational tools
Understanding of how to set file permissions, email protocols (SMTP, POP), Active Directory, and Citrix Servers

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Decision Quality: Making good and timely decisions that keep the organization moving forward
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Conflict: Handling conflict situations effectively, with a minimum of noise
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Resourcefulness: Securing and deploying resources effectively and efficiently
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

Apply End Date: 08/11/2026

Apply Now

Refine Your Search

remote 3rd shift jobs jobs in atlanta, ga

Product Support Technician (Remote)

Remote Hospice Triage RN PT 3:30p-11p + rotating Sat & Sun 3:30p-11p CST

Senior Technical Support Agent - East Coast, Night Shift

Remote Hospice Triage RN PT Weekend Only 7:30a-6p CST

Managed Services Analyst I | Fuel Operations Coordinator | Reconciliation

Associate Sales Representative

Corporate Talent Acquisition Specialist - Atlanta, GA

Specialty Business Manager, Derm - Duluth, GA

Specialty Business Manager, Derm - Marietta, GA

Educational Sales Consultant, Atlanta

Account Manger

High Ticket Sales Closer - Remote

Analyst, Trading Operations

Senior Travel Consultant/Travel Counselor

Sales Development Representative

Environmental Health & Safety Coordinator

Account Executive, UGG - Atlanta

Program Director

Enterprise Applications Analyst - Procurement - Remote

Registered Nurse - Nights

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