Top 9701 Service associate Jobs in Atlanta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Local Delivery Driver (6AM Start)
Batesville Casket Company —Atlanta, GA
- $21.56 an hour
- Weekends as needed
- CDL B
- Customer service
- Computer literacy
- Paid training
- Fuel card
7d
Experienced Package Delivery Associates
Route First Logistics, LLC —Atlanta, GA
- $21.25 - $22.50 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid training
- Fuel card
Quick Apply
Customer Experience Associate (Multifamily Leasing)
Birge & Held Group LLC —Decatur, GA
- $47,840 - $52,000 a year
- 8 hour shift
- Organizational skills
- Communication skills
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Overnight Funeral Home Transfer Specialist
SCI Shared Resources, LLC —Atlanta, GA
- From $17 an hour
- Overnight shift
- Background check
- Hospital
- Residential
- Paid training
- Wellness program
Quick Apply
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Inventory Associate
The Hang Productions —Atlanta, GA
- $22.50 - $23.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Service Agent
Embassy Suites By Hilton Atlanta Perimeter Center —Atlanta, GA
- $17 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Associate
Hotel Indigo Atlanta - Vinings Galleria —Atlanta, GA
- $17 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Hospitality Associate
Midtown Athletic Clubs —Atlanta, GA
- Part-time
- Communication skills
- Entry level
Quick Apply
Specimen Processor
Children's Healthcare of Atlanta —Atlanta, GA
- Full-time
- Outpatient experience
- High school diploma or GED
- Children
Quick Apply
Ingredient Specialist
Nestlé Purina —Fairburn, GA
- $54,085 a year
- Extended hours
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health insurance
- 401(k) matching
9d
Office Services Associate
Opensity Solutions —Atlanta, GA
- Up to $25 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
11h
Supply Chain Technician
Emory Healthcare —Atlanta, GA
- $21.88 - $26.66 an hour
- Full-time
- Hospital
- Computer literacy
- Mid-level
Warehouse Associate, 2nd Shift
Cardinal Health —Atlanta, GA
- $20.50 an hour
- Weekends as needed
- High school diploma or GED
- No degree
- Military encouraged
- Paid parental leave
- Health savings account
10d
Delivery Driver
DUBOLYU LOGISTICS INC —Forest Park, GA
- $21.25 - $23.00 an hour
- Overtime
- English
- Residential
- Ability to climb stairs
Quick Apply
Front Desk Sales Associate - Camp Creek
Massage Envy —Atlanta, GA
- Up to $25 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Math
- Disability insurance
- Health insurance
Quick Apply
Registration Associate
Children's Healthcare of Atlanta —Atlanta, GA
- Weekends as needed
- Microsoft Word
- Basic math
- Windows
- On-the-job training
Quick Apply
2d
Warehouse - Associate
SSA Group —Atlanta, GA
- Part-time
- No experience needed
- 21 years or older
- Warehouse
- Paid holidays
- 401(k)
Quick Apply
Full-Time Center Associate
The UPS Store Johnson Ferry RD #4448 —Atlanta, GA
- $13 - $16 a month
- Full-time
- High school diploma or GED
- Computer skills
- Reliable transportation
Quick Apply
14d

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service associate jobs near atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

service associate jobs in atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Local Delivery Driver (6AM Start)

Experienced Package Delivery Associates

Customer Experience Associate (Multifamily Leasing)

Overnight Funeral Home Transfer Specialist

IT Service Representative (IT Help Desk)

Inventory Associate

Guest Service Agent

Front Desk Associate

Hospitality Associate

Specimen Processor

Ingredient Specialist

Office Services Associate

Supply Chain Technician

Warehouse Associate, 2nd Shift

Delivery Driver

Front Desk Sales Associate - Camp Creek

Registration Associate

Warehouse - Associate

Full-Time Center Associate

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