Top 626 Technical analyst Jobs in Atlanta, Ga

Technical Support Analyst
Relatient —Atlanta, GA
- $23 - $30 an hour
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Technical Support Analyst I
RaceTrac, Inc. —Atlanta, GA
- Full-time
- Mid-level
- Travel
- Mentoring
Help Desk System Analyst/Technical support - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Office
- Windows
Quick Apply
PC Support Analyst
Yamaha Motor US —Marietta, GA
- 5 years
- Computer literacy
- Writing skills
- Profit sharing
- Wellness program
AI Automation & Workflow Analyst
WorldVia —Atlanta, GA
- $90,000 - $110,000 a year
- Full-time
- Remote
- English
- Mid-level
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Analyst [Must have Google Workspace & Admin Console]- Decatur, GA
Software Technology Inc —Decatur, GA
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Product Analyst
Distro —Atlanta, GA
- $70,000 - $105,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
5d
FOIA Analyst
Contact Government Services, LLC —Atlanta, GA
- $75,000 - $125,000 a year
- Full-time
- Remote
- 6 years
- English
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Digital Content Data Analyst
Home Depot / THD —Atlanta, GA
- 18 years or older
- Merchandising
- No experience needed
Claims Analyst - REMOTE
Ryder System —Atlanta, GA
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
2d
Data Analyst/PowerBI Engineer
ProArch —Atlanta, GA
- $140,000 - $160,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
AI Data Analyst
RELX —Alpharetta, GA
- $78,800 - $131,300 a year
- Full-time
- Mid-level
- SQL
- Communication skills
- Health insurance
- Employee assistance program
U1 Data Analyst
Urban One —Atlanta, GA
- $85,000 - $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
Business Analyst - Persona Based Applications
Georgia-Pacific —Atlanta, GA
- Writing skills
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Technical Analyst
Yardi Systems, Inc. —Atlanta, GA
- $84,800 - $95,400 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- SQL
- Profit sharing
Technical Business Analyst
Concentrix —Atlanta, GA
- $92,250 - $135,000 a year
- Urgently hiring
- Remote
- Background check
- Azure
- Computer Science
- Paid holidays
- Health insurance
6d
Telecom Service Delivery Analyst
IDR, Inc. —Atlanta, GA
- $28.66 an hour
- Full-time
- Hybrid work
- 5 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
3d
Quantitative Analyst - AI Trainer
DataAnnotation —Duluth, GA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
4d
Experimentation Analyst - AI Trainer
DataAnnotation —Atlanta, GA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
7d
Growth Analyst - AI Trainer
DataAnnotation —Alpharetta, GA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
4d

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technical analyst jobs near atlanta, ga

Technical Support Analyst

Relatient -
Atlanta, GA

Quick Apply

Job Details

$23 - $30 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer support
Query management

Full Job Description

At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative and inclusive culture.

Your Role at Relatient

The Technical Analyst serves as a key liaison between clients and internal teams, including Interface, Development, Billing/Accounting, Sales, and Onboarding. This role is responsible for managing client inquiries and issues, supporting add-on orders and adjustments, resolving technical errors, and ensuring seamless coordination across departments. The Technical Analyst also provides support for web portal functionality, delivers client training, manages cases through resolution, and plays a critical role in driving overall client satisfaction and experience.

How You’ll Make an Impact:

Deliver a high-quality client experience by serving as the primary point of contact for support inquiries and issue resolution
Resolve client complaints and troubleshoot product issues via phone, email, and support cases
Submit, assign, and manage support cases, ensuring timely follow-up and clear communication with clients
Monitor the support portal and keep clients informed on the status and resolution of their cases
Prioritize incoming requests effectively to meet service level expectations and business needs
Guide clients through solutions, particularly in cases of user error or knowledge gaps
Handle high volumes of calls and support tickets using internal systems and tools
Collaborate with team leads and cross-functional partners to ensure consistent, high-quality customer service
Accurately document and manage call and email records within the support portal
Route or transfer clients to the appropriate internal departments when needed
Escalate high-priority issues to the support team to ensure rapid resolution
Conduct basic issue research and troubleshooting prior to case assignment
Provide web portal training and ongoing support to clients
Communicate case resolution clearly and effectively to clients
Perform other duties as assigned

What You Bring:

Bachelor’s degree in a related field or equivalent experience in lieu of a degree
1+ years of experience in a customer support environment, preferably in a technical support role
Basic to intermediate SQL experience (including writing queries; experience with joins is a plus)
Foundational understanding of programming or scripting languages
Strong problem-solving skills with the ability to troubleshoot technical issues and guide clients to resolution

What Success Looks Like:

Consistently delivers a high-quality client experience, reflected in strong satisfaction and clear communication
Resolves client issues efficiently and accurately while meeting or exceeding SLAs
Maintains a well-managed support queue with timely updates, proper prioritization, and minimal backlog
Collaborates effectively with cross-functional teams to ensure quick resolution and continuous improvement

Mindset That Matter:

We always look for ways to grow and take pride in what we do. You'll thrive here if you:

Act with purpose, focus, and accountability.
Collaborate across teams and communicate clearly.
Keep improving and automate what slows you down.

A Note on Travel:

Traveling up to 5% may be required.

Pay & Perks:

The hourly range for this role is $23-$30 per hour. Final compensation depends on experience, skills, and location.

Benefits include (US):

Medical, dental, and vision coverage
Company-paid life and disability insurance
HSA with employer contributions
Employee Assistance Program (EAP)
401(k) with company match
Unlimited PTO, 10 paid holidays, and paid parental leave

Equal Opportunity at Relatient:

We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know.

To learn more about our organization, visit www.relatient.com

Ready to Join Relatient?

If you’re looking for work that matters and a team that makes it count, we'd love to hear from you!

To join our team, you must live in one of the following states where we’re authorized to hire: Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.

#LI-AM1
#LI-Hybrid

Quick Apply

Refine Your Search

technical analyst jobs in atlanta, ga

Technical Support Analyst

Technical Support Analyst I

Help Desk System Analyst/Technical support - Atlanta, GA

PC Support Analyst

AI Automation & Workflow Analyst

Technical Support Analyst [Must have Google Workspace & Admin Console]- Decatur, GA

Technical Product Analyst

FOIA Analyst

Digital Content Data Analyst

Claims Analyst - REMOTE

Data Analyst/PowerBI Engineer

AI Data Analyst

U1 Data Analyst

Business Analyst - Persona Based Applications

Technical Analyst

Technical Business Analyst

Telecom Service Delivery Analyst

Quantitative Analyst - AI Trainer

Experimentation Analyst - AI Trainer

Growth Analyst - AI Trainer

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