Top 316 Client contracts specialist Jobs in Atlanta Ga

Client Relationship Manager, Commercial Risk-Middle Market
The Baldwin Group —Atlanta, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Finance
10d
Specialist, North American Operations
Estes Forwarding Worldwide, LLC —College Park, GA
- $21 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- AD&D insurance
- Paid holidays
2h
Client Contracts Specialist
King & Spalding —Atlanta, GA
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- Travel
- Fair chance
- Profit sharing
- Health savings account
Communications Associate, Health
ICF —Atlanta, GA
- $61,232 - $104,094 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
4d
Communications Specialist
Booz Allen Hamilton —Atlanta, GA
- $77,500 - $176,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Family Success Specialist
The Housing Authority of the City of Atlanta (AHA) —Atlanta, GA
- $60,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Office
- Master's degree
Client Support Specialist
OxBlue Corporation —Atlanta, GA
- Full-time
- Mid-level
- Paid parental leave
- AD&D insurance
Housing Choice Voucher Program Specialist
Affiliated Resources Group —Decatur, GA
- Full-time
- Mid-level
Quick Apply
BCT Partners – Data Management Specialist
BCT Partners, LLC —Atlanta, GA
- $65,000 - $80,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- SQL
- Disability insurance
- Health insurance
Contract Specialist
Centurion Health —Atlanta, GA
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Specialist Lead, Government Client Contracts Management (Fed Health)
Deloitte —Atlanta, GA
- $84,300 - $155,400 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
Housing Choice Voucher Program Specialist
Housing Development Corporation —Decatur, GA
- Full-time
- Mid-level
- Bachelor's degree
- Business
Specialist, Government Client Contracts Management (Fed Health)
Deloitte —Atlanta, GA
- $66,200 - $121,800 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
Specialist Lead, Government Client Contracts Management (Civil)
Deloitte —Atlanta, GA
- $84,300 - $155,400 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
BCT Partners - Lead Head Start Program Specialist
BCT Partners, LLC —Atlanta, GA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Permit Specialist I, II, III
Congruex —Atlanta, GA
- $30 - $35 an hour
- Customer service
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Specialized Service Specialist II
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Mid-level
- US work authorization
- Reliable transportation
- Opportunities for advancement
Quick Apply
Customer Service Specialist II
City Of Roswell —Roswell, GA
- $23.64 - $30.72 an hour
- Full-time
- Writing skills
- Research
- Mid-level
Quick Apply
Client Support Specialist
QTS Data Centers —Duluth, GA
- Email
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health savings account
4d
Client Engagement Specialist/Enterprise Markets
DECISELY INSURANCE SERVICES LLC —Alpharetta, GA
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply

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Client Relationship Manager, Commercial Risk-Middle Market

The Baldwin Group -
Atlanta, GA

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Managing customer accounts
Customer relationship building
Microsoft Outlook
Spreadsheets
Property & Casualty License
Managing clients in a customer support role
Documentation tools
Decision making
Customer relationship management
Data interpretation
Managing projects
Cross-functional collaboration
Account management
Escalation handling
Technical Proficiency
Project stakeholder communication
Cross-functional communication
Documentation reviews

Full Job Description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.

The Client Relationship Manager (CRM), Commercial Risk, is the primary liaison between insurance carriers and clients, managing commercial insurance programs, renewals, and day-to-day service inquiries. They ensure policy compliance, analyze coverage and exposure trends, and provide practical guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical commercial insurance knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent "Peace of Mind" client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery.

Position Summary

The Client Relationship Manager (CRM), Commercial Risk, is the primary liaison between insurance carriers and clients, managing commercial insurance programs, renewals, and day-to-day service inquiries. They ensure policy compliance, analyze coverage and exposure trends, and provide practical guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical commercial insurance knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent "Peace of Mind" client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery.

Primary Responsibilities

Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and recommendations.
Assess client needs and develop tailored coverage solutions, including evaluating existing programs and identifying opportunities for additional or enhanced coverage.
Lead the renewal process by preparing, analyzing, and effectively presenting coverage options, benchmarking, loss experience, exposure analysis, and program design alternatives.
Manage the client service calendar, including onboarding, renewals, policy issuance, compliance updates, and delivery of required policy documentation.
Ensure insurance programs comply with applicable federal and state regulations and oversee related compliance activities including policy documentation and regulatory filings.
Liaise with carriers and vendors to negotiate contracts, resolve issues, solicit proposals, and manage policy activity to ensure timely, accurate service delivery.
Oversee new client onboarding in alignment with the Peace of Mind process, including timely C-suite engagement.
Partner with Client Success Specialists and internal teams to clarify data needs, monitor task progress, and maintain consistent, high-quality workflows.
Develop client-facing communication materials, including coverage summaries and client risk reports, and coordinate or conduct renewal meetings.
Maintain high standards of accuracy, timeliness, and completeness in all interactions.
Identify opportunities to improve processes, tools, and workflows, escalating issues to leadership as needed.

Required Knowledge & Experience

Strong industry knowledge of commercial insurance programs, preferably in a brokerage firm.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and priorities effectively.
A commitment to providing exceptional client service.
Ability to evaluate complex information, identify issues within defined parameters, and recommend next steps.
Strong attention to detail when reviewing materials for completeness and accuracy.
Proficiency with Agency Management Systems (e.g., Applied Epic), Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and digital workflow tools.
Able to prioritize tasks, manage deadlines, and follow structured processes to support client commitments.
Build strong relationships with clients through responsive, reliable communication and a proactive service-oriented approach.
Demonstrates firm's core values with aligned corporate culture, including reliability, integrity, and follow-through; communicates clearly about status and next steps.
Works effectively within cross-functional teams, contributing to shared objectives and escalating issues constructively.
Strong presentation skills, both verbal and written communications.

Qualifications

Bachelor's degree in business, insurance, finance, or related field; professional insurance designation preferred.
Current state license required (Property & Casualty).
2–4+ years of commercial insurance and account management experience.
Excellent verbal and written communication skills to deliver presentations to decision-makers and clients.
Foundational understanding of commercial insurance processes and renewal workflows, including functional knowledge of coverage structures and program types.
Experience coordinating with offshore teams or third-party partners is preferred.

Skills & Behaviors

Functional/Technical Skills

Strategic Execution: Navigating workflows through proactive performance measurement and decisive resolution of complex carrier or compliance escalations.
Client Advisory: Applies expertise to inform recommendations and provide guidance in Commercial Risk (coverage strategy, exposure analysis).
Quality Assurance: Expertise in performing high-level quality assurance on complex technical deliverables produced by others.
Systems Agility: High proficiency in Agency Management Systems (e.g., Applied Epic), Microsoft Excel, AI-enabled tools, and digital workflow platforms.

Behaviors

Planning: Strategic prioritization and time management; planning and prioritizing work to meet commitments aligned with organizational goals.
Earns Trust: Confidence in advising clients on complex matters; gaining the confidence and trust of others through honesty, integrity, and authenticity.
Peer Relationships: Can solve problems with teams with a minimum of noise; builds partnerships and works collaboratively with others to meet shared objectives.
Client Focus: Builds strong client relationships and delivers client-centric solutions that exceed expectations.

#LI-NS1

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Apply Now

Refine Your Search

client contracts specialist jobs in atlanta ga

Client Relationship Manager, Commercial Risk-Middle Market

Specialist, North American Operations

Client Contracts Specialist

Communications Associate, Health

Communications Specialist

Family Success Specialist

Client Support Specialist

Housing Choice Voucher Program Specialist

BCT Partners – Data Management Specialist

Contract Specialist

Specialist Lead, Government Client Contracts Management (Fed Health)

Housing Choice Voucher Program Specialist

Specialist, Government Client Contracts Management (Fed Health)

Specialist Lead, Government Client Contracts Management (Civil)

BCT Partners - Lead Head Start Program Specialist

Permit Specialist I, II, III

Specialized Service Specialist II

Customer Service Specialist II

Client Support Specialist

Client Engagement Specialist/Enterprise Markets

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