Does receiving competitive pay, benefits, PTO, and per diems to travel around the U.S. installing optical network electronics sound more exciting and rewarding than sitting at a desk every day??
We provide our technicians with the tools and training necessary to build a successful career in the telecom industry. We encourage technicians of all levels to continue learning and growing within our company. Don't just join our team... become part of the SynchroNet family!
** Interested but don't think your skills and experiences match this particular position? Please view any other open positions we have in Indeed or by visiting our company’s career page: https://www.synchronet.org/career-opportunities/. We are growing and eager to add skill & experience to our team! **
JOB SUMMARY
A Field Technician Level 3 or Level 4 performs the addition and removal of Common Systems equipment on live and non-live networks. The L3/4 Tech also operates as the Lead Field Technician, thus mentoring and directing the activities of lower-level Technicians.
The L3/4 Tech assists with or performs -48DC power work described below. The L3/4 Tech also performs Site Surveys for use in Engineering. The L3 Tech assists higher level Test and Turn-up Technicians, Field Engineers, and Remote Support personnel. The L4 Tech has the ability to train all L1-L3 job tasks and can do all tasks independent of supervision.
The L3 Tech will assist the L4 Tech in performing critical processes and procedures to ensure the customer’s network is viable and performing to the equipment manufacturer’s specifications. This position is extremely challenging, requiring dedication and the ability to absorb and retain information both quickly and efficiently.
We are project based. While overtime is often quite frequent, 40 Hours per week is not guaranteed.
100% US Travel Required (must have prior travel experience) *When you are on a job, you will be traveling. There will be opportunities for PTO and occasional breaks/weekends home. Details can be discussed during an interview.
JOB DUTIES AND RESPONSIBILITIES
1. Complete and submit time and expense reporting and project documentation (redlines and EDPs) correctly and in a timely manner
2. Read and become familiar with all of the requirements for each job as is written in the job Methods of Procedure prior to the job kickoff meetings.
3. Assure that all job materials, IRM, tools, and test equipment are on-site and accounted for prior to the start of each job. (This includes staging all the equipment)
4. Train lower-level technicians on all aspects of installation and documentation per SynchroNet, Inc. and industry standards.
5. Perform as lead on projects with lower-level technicians assisting in the completion of the projects.
6. Safely drive company owned and rented vehicles/trailers
7. Remove trash and debris from job sites daily, making sure that all job materials are removed prior to trash removal.
8. Install/Remove components with live networks as a Lead Field Technician:
- Ironwork
- Ladder rack
- Fiber raceway
- Rack/Cabinet
9. Lacing:
- Power Cabling
- Signal Cabling
10. Fiber:
- Running/removing fiber patch cords
- Terminating to FDPs (Fiber Distribution Panels)
11. Labeling
12. Assist with or perform -48DC power work on live systems:
- In BDFB’s:
- Install breakers
- Terminate feed and return power cables in BDFB and relay rack fuse panels or relay rack equipment
- Terminate safety grounds on relay racks and equipment
- Label equipment and cables
- Install breaker alarm strapping
13. Perform battery plant installations/removals.
14. Perform rectifier installations/removals.
15. Perform Site Surveys.
16. Submit ECR or RED LINE for any change that would alter the work items, assignments, and/or specifications.
17. Ability to analyze Engineering Design Packages (EDP) and Visio Drawings
18. Perform on-site physical audits. (L4)
19. Perform in-process and final quality inspections. (Virtual Audits)
20. Assist with or perform the following Fiber Optic Characterization & Test/Turn-Up functions:
- May perform Fiber Optic Characterization per project requirements.
- Log directly into nodes and perform basic commissioning functions as needed for the various types of equipment being installed
- Load and confirm initial network parameters and commissioning. Validate functionality using testing equipment.
- Proficient with initial network parameters, provisioning, and commissioning.
- Understand signal flows and system drawings.
- Understand and set up test plans.
- Proficient with setting up test sets for BER, latency, and customer required tests under direct supervision.
- Proficient with capturing test results and submitting to manager.
- Proficient with acceptance checks of equipment to ensure it meets customer needs.
21. Assist with additional duties as instructed by job lead (L3) or manager (L3/4).
22. Professional attitude/behavior
23. Good workmanship
24. Fosters cooperative working relationships with fellow workers and managers
25. Works quickly and efficiently
26. Arrives on time (including, but not limited to job sites, conference calls, and meetings)
27. Professional appearance and hygiene.
EDUCATION, EXPERIENCE & TRAINING
Candidate/incumbents must meet the minimum qualifications as detailed below or have a combination of education and/or experience deemed equivalent by management.
Education:
Experience:
- For L3: Worked as an L2 Field Tech for a minimum of six (6) months and in a minimum of 24 job sites, with no unresolved issues.
- For L4: Worked as an L3 Field Tech (as a Lead Tech in power and installations) for a minimum of twelve (12) months with no unresolved issues.
- Proficient at installing and logging into multiple vendors’ equipment
- Worked in a CO and/or Data center environment
Training:
- Product training as requested by Manager
- Complete lower-Level Training and/or Logbook as assigned by Manager
SKILLS & ABILITIES
- Able to bend, twist, stoop, & kneel repetitively
- Lift/Carry up to 80 pounds repetitively, and up or down stairs
- Climb ladders safely by maintaining balance and able to use tools and carry materials while climbing ladders
- Have sufficient hand strength and dexterity to use industry specific tools – power and small hand tools
- Ability to distinguish colors and fine print accurately
- Walk briskly at least 30 minutes at a time
- Willing and able to travel 100%.
- Power work
- Commissioning & provisioning all systems & components
- Provide and maintain a valid driver’s license and vehicle insurance
- Provide satisfactory Motor Vehicle Report
- Drive safely
- Drive company trucks while pulling trailers (this includes backing up)
- Able to learn and apply new skills quickly.
- Self-motivated and self-driven.
- Great time management and documentation skills.
- Operate a Brady Labeler.
- Type at least 45 WPM with 95% accuracy.
- Work extremely well in a team environment with and without direct supervision.
- Ability to work long hours, work at different times of day/night (odd hours) and stressful environments.
- Ability to strictly follow our company mission statement and core value commitments.
- Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Visio
TRAVEL
- National travel required – all work involves travel, both flying frequently and driving extensively
Pay Ranges
COMPANY PROFILE
SynchroNet, Incorporated is a telecommunications leader in designing, installing, and testing, providing turnkey services in today’s dynamic and evolving networks. With our years of experience and leadership in the industry, we have developed long-lasting partnerships with our customers by supporting their needs and requirements with safe and efficient solutions.
SynchroNet has uniquely innovative knowledge, experience, and capabilities that position our company in the market as one of the strongest and most reliable service partners.
Our company strives to provide our customers with exceptional service and invests in our company family both professionally and personally.
Our company establishes valuable partnerships with the industry leading equipment vendors by investing in training for project management, engineering, and field installation specifically tailored to our partners’ equipment, services, processes, and customer needs.
SynchroNet is a Drug-Free Workplace.
SynchroNet is an equal opportunity employer. All qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Type: Full-time
Pay: $24.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Please describe your experience with test & turn up, commissioning and provisioning.
- Are you at least 25 years of age as required by our auto insurance provider for company drivers? (Age limit 22 for Levels 1 & 2 ONLY)
Education:
- High school or equivalent (Required)
Experience:
- Commissioning & Provisioning (min. 1yr required for L4): 1 year (Preferred)
- Lead Telecom Installation (min. 2yrs required for L4): 1 year (Required)
- Large Scale network buildout (min. 2yrs required for L4): 1 year (Required)
- Power Installation (min. 1yr as lead installer for L4): 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: On the road
