Top 6 Delivery analyst Jobs in Atlanta Ga

Service Delivery Business Analyst
Vision Square Inc —Atlanta, GA
- Contract
- Office
- Bachelor's degree
- Business Administration
Quick Apply
Service Delivery Business Analyst
Apollo Technology Solutions LLC —Atlanta, GA
- Contract
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business Administration
Quick Apply
Logistics Analyst, Delivery Operations & Strategy
Home Depot / THD —Atlanta, GA
- 18 years or older
- Microsoft Excel
- Customer service
1d
Senior Project Analyst - Delivery Assurance
McKinsey & Company —Atlanta, GA
- Office
- 3 years
- Analysis skills
Software Delivery Analyst - Social, Healthcare and Public Entities
McKinsey & Company —Atlanta, GA
- Computer science
- Computer Science
- Engineering
Pricing Solution Delivery Senior Analyst - Growth, Marketing & Sales
McKinsey & Company —Atlanta, GA
- Merchandising
- Mid-level
- Office

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delivery analyst jobs near atlanta ga

Service Delivery Business Analyst

Vision Square Inc -
Atlanta, GA

Quick Apply

Job Details

Contract

Qualifications

Performance dashboard reports
Asset management
Data integrity assurance
Dashboard development
Supplier performance analysis
Operational analysis
Data analysis reporting
Bachelor's degree in information technology
Requirements specification
Requirements design
Automation
IT asset management
Standard Operating Procedures (SOPs) implementation
Technical documentation
IT service management
Internal compliance auditing
Business intelligence report generation
Dashboard creation support
Process design
Telecommunications network inventory management
Information Systems
Metrics Reporting
Trend analysis
Bachelor's degree in business administration
Invoice processing
Change management
Vendor statement reconciliation
Process modeling
Bachelor's degree
Cost analysis

Full Job Description

Must be LOCAL to METRO ATLANTA

GA DBHDD Service Delivery Business Analyst (807381) -

Georgia Department of Behavioral Health & Developmental Disabilities 200 Piedmont Avenue, S.E., West Tower 6th Floor Atlanta, GA 30334

Position Summary

The Service Delivery Business Analyst is responsible for analyzing business operations, developing process improvements, maintaining operational governance, managing reporting and metrics, conducting inventory and billing reconciliations, and supporting quality assurance initiatives for Telecommunications and Network Services. This role serves as the primary liaison between business operations, vendors, and technical teams to improve service delivery and operational efficiency.

Key Responsibilities

Business Analysis

Conduct enterprise-wide business analysis for Telecommunications and Network Services.
Identify operational inefficiencies and recommend improvements.
Gather, document, and analyze business requirements.
Develop recommendations for service optimization.

Process Engineering & Governance

Develop and document operational procedures and standards.
Create and maintain process workflows and service delivery documentation.
Establish governance controls and compliance measures.
Monitor adherence to operational processes

Inventory & Financial Reconciliation

Reconcile telecommunications and data service inventories against vendor billing.
Identify unused services and recommend cost-saving opportunities.
Validate asset inventories against asset management systems.

Support invoice auditing and billing accuracy initiatives.

Reporting & Analytics

Develop centralized reporting for:
- Service Catalog Requests
- Incident Management
- Project Metrics
- Asset Inventories
- Telecommunications Usage
- Vendor Performance
Create dashboards and executive-level reports.
Analyze trends and provide recommendations.

Quality Assurance

Develop and manage quality assurance programs.
Monitor operational performance metrics.
Identify service improvement opportunities.
Conduct process compliance reviews.

Issue Management

Collect, consolidate, and manage operational issues.
Facilitate issue resolution with vendors and internal stakeholders.
Track corrective actions and follow-up activities.
Maintain issue and risk registers.

Continuous Improvement

Assist with process improvement initiatives.
Develop operational efficiencies and automation opportunities.
Support organizational change management activities.

Qualifications

Bachelor’s degree in business administration, Information Systems, Information Technology, or related field.
5+ years of business analysis, process improvement, or operational management experience.
Experience with telecommunications, networking, or IT service management.
Strong reporting, analytics, and process documentation skills.
Experience with ServiceNow, asset management, and vendor billing analysis.

Quick Apply

Refine Your Search

delivery analyst jobs in atlanta ga

Service Delivery Business Analyst

Service Delivery Business Analyst

Logistics Analyst, Delivery Operations & Strategy

Senior Project Analyst - Delivery Assurance

Software Delivery Analyst - Social, Healthcare and Public Entities

Pricing Solution Delivery Senior Analyst - Growth, Marketing & Sales

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