Top 25 Front desk apartment Jobs in Atlanta Ga

Lead Concierge
Stratton Amenities —Atlanta, GA
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Front Desk Clerk- Parish Grove
National Church Residences —Atlanta, GA
- Full-time
- Computer literacy
- Basic math
- Office
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Concierge (Part-Time / Weekend)
Stratton Amenities —Atlanta, GA
- $17 - $18 an hour
- Part-time
- Residential
- High school diploma or GED
- Apartments
On-Site Assistant Property Manager
Landmark Condominium —Atlanta, GA
- $60,000 - $70,000 a year
- Extended hours
- Mid-level
- Residential
- Front desk
Quick Apply
4d
Receptionist-Senior Living Community
Jewish HomeLife —Atlanta, GA
- Up to $17.50 an hour
- Full-time
- Computer literacy
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Concierge
Stratton Amenities —Atlanta, GA
- $15 - $16 an hour
- Part-time
- Mid-level
- Residential
- High school diploma or GED
13d
Front Desk Concierge (Overnight)
Stratton Amenities —Atlanta, GA
- $15 - $16 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Apartments
13d
Concierge 1st Shift
Mansions Management Company —Decatur, GA
- $14.50 - $16.50 an hour
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Health insurance
Quick Apply
Front Desk Concierge (Floater)
Stratton Amenities —Atlanta, GA
- $14 - $15 an hour
- Weekends as needed
- Residential
- High school diploma or GED
- Apartments
Assistant Store Manager
Extra Space Management, Inc —Atlanta, GA
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
11d
Assistant Store Manager 3577
Extra Space Management, Inc —Decatur, GA
- $15 - $17 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
Assistant Store Manager 0087
Extra Space Management, Inc —Atlanta, GA
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
14d
Community Manager
ACM LLC —Chamblee, GA
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Assistant Store Manager 4148
Extra Space Management, Inc —Riverdale, GA
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
Community Sales Director
The Pearl at East Cobb —Marietta, GA
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
Quick Apply
Assistant Store Manager 2054
Extra Space Management, Inc —Ellenwood, GA
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Assistant Store Manager 3031
Extra Space Management, Inc —Mableton, GA
- Full-time
- Hospitality
- Spanish
- Mid-level
- Wellness program
- Health savings account
Quick Apply

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Guest Service Representative (Front Desk Agent) - Sonesta Simply Suites
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Lead Concierge

Stratton Amenities -
Atlanta, GA

Apply Now

Job Details

$19 - $20 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Leading team collaboration initiatives
Guest rapport building
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment

Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Pay: $19.00 - $20.00 per hour

Work Location: In person

Apply Now

Refine Your Search

front desk apartment jobs in atlanta ga

Lead Concierge

Front Desk Clerk- Parish Grove

Front Desk Concierge (Part-Time / Weekend)

On-Site Assistant Property Manager

Receptionist-Senior Living Community

Front Desk Concierge

Front Desk Concierge (Overnight)

Concierge 1st Shift

Front Desk Concierge (Floater)

Assistant Store Manager

Assistant Store Manager 3577

Assistant Store Manager 0087

Community Manager

Assistant Store Manager 4148

Community Sales Director

Assistant Store Manager 2054

Assistant Store Manager 3031

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