Job Duty 1 -
Lead, develop, and execute an institution-wide digital, data, and AI strategic plan that advances the Institute's academic, research, and administrative mission. Serve as a strategic business partner to the campus by aligning technology, data, and AI investments with institutional priorities and outcomes. Build and sustain strong relationships with faculty, researchers, staff, students, senior leadership, external service providers, vendors, industry peers, and IT leaders to ensure technology enables innovation, operational excellence, and new ways of teaching, learning, researching, and working. Position information technology, data, and AI as core institutional capabilities that modernize the organization, enhance decision-making, and drive continuous digital transformation across the Institute.
Job Duty 2 -
Foster a culture of collaboration, innovation, transparency, and accountability across information technology, data, and AI functions. Lead the development of a service- and customer-experience-focused organization that delivers measurable value to the Institute. Establish modern delivery, product, and portfolio management practices, including effective project and change leadership, to enable rapid, reliable, and scalable outcomes. Define the strategic approach for engaging stakeholders to understand institutional objectives, requirements, and constraints, ensuring technology, data, and AI capabilities are positioned to meet the evolving needs of a global, research-intensive institution.
Job Duty 3 -
Serve as the executive portfolio leader for institution-wide technology, data, and AI initiatives, overseeing the prioritization, adhering to governance, and execution of major programs, projects, and deployments. Review, evaluate, and recommend proposals from academic, research, and administrative units to ensure investments in applications, platforms, infrastructure, data, and AI capabilities align with institutional strategy, architecture, and available resources. Provide oversight for the coordinated management of multiple enterprise information, communications, and digital systems, ensuring delivery of outcomes, effective risk management, and realization of business and mission value.
Job Duty 4 -
Partner with academic, research, and administrative leaders to modernize business and operational processes across the Institute. Collaboratively identify opportunities to improve efficiency, quality, and scalability through process redesign, data-driven decision-making, automation, and AI-enabled capabilities. Enable and support units in adopting new ways of working by aligning technology, data, change management, and organizational readiness to deliver streamlined, high-quality, and sustainable outcomes.
Job Duty 5 -
Serve as a strategic advisor to senior leadership on enterprise technology, data, and AI investment and management. Provide guidance on the evaluation, selection, implementation, and lifecycle management of digital platforms, information systems, data and AI capabilities, and enabling infrastructure. Ensure institutional investments balance innovation, operational excellence, risk, and sustainability, and that strategic and operational systems are aligned with business objectives, mission outcomes, and long-term value realization.
Job Duty 6 -
Oversee the performance, quality, and reliability of enterprise technology, data, and AI services to ensure they meet institutional needs and service expectations. Establish strategies, metrics, and governance for monitoring service levels, operational performance, and business value realization. Ensure that organizational processes, systems, and data practices comply with applicable legislation, regulatory requirements, accessibility standards, and institutional policies. Lead the use of performance management, analytics, and continuous improvement practices to evaluate how digital services contribute to institutional effectiveness, risk management, and mission outcomes.
Job Duty 7 -
Develop, manage, and oversee the university-wide technology, data, and AI budget, including capital and operating expenditures. Ensure the effective, transparent, and responsible allocation of resources to support institutional priorities, digital transformation, and long-term sustainability. Provide strategic financial oversight to balance innovation, operational needs, risk management, and return on investment, ensuring technology funding delivers measurable value and advances the Institute's mission.
Job Duty 8 -
Communicate enterprise technology, data, and AI strategies, policies, standards, and emerging trends across the Institute to executive leadership, management groups, and professional staff. Establish and institutionalize key performance indicators (KPIs), performance metrics, and dashboards to monitor service quality, operational effectiveness, risk, and business value of digital capabilities. Model ethical leadership and responsible stewardship of resources through transparent decision-making, governance structures, and accountability practices that reinforce trust and institutional integrity.
Job Duty 9 -
Establish and oversee enterprise data governance and AI governance to ensure trusted, secure, ethical, and compliant use of institutional data and AI-enabled capabilities. Define and implement policies, standards, and accountability models for data stewardship, privacy, retention, access, and appropriate use, including responsible AI practices. Partner with academic, research, and administrative leaders to promote transparency and confidence in data and AI-driven decision-making, while enabling innovation and protecting the Institute's reputation and stakeholders. Provide executive oversight for institutional technology risk management, service resilience, and operational continuity for critical digital capabilities. Ensure appropriate planning, governance, and readiness for disruptions and major incidents, including disaster recovery and business continuity practices. Partner with campus leaders and relevant risk and compliance functions to align security, resilience, and third-party/vendor risk management with institutional priorities and regulatory obligations, balancing risk reduction with mission enablement.
Job Duty 10 -
Other duties as assigned.
