Top 839 Member care representative Jobs in Atlanta Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Customer Service Representative (Remote GA)
Oscar Health —Atlanta, GA
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative - Georgia
Williams-Sonoma Inc. Customer Care Centers —Atlanta, GA
- $15 an hour
- Seasonal
- Remote
- Hospitality
- Residential
- 1 year
- Work from home
- Employee discount
4d
Registration Associate
Children's Healthcare of Atlanta —Atlanta, GA
- Weekends as needed
- Microsoft Word
- Basic math
- Office
- On-the-job training
Quick Apply
5d
National Customer Care Representative I
VITALANT —Atlanta, GA
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Call Center Agent
TeleSpecialists LLC —Brookhaven, GA
- 12 hour shift
- High school diploma or GED
- Neurology
- Communication skills
- Paid training
- Health insurance
Quick Apply
Customer Service Representative (Hybrid - Atlanta, GA )
Alliant Health Solutions, Inc. —Atlanta, GA
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Patient Service Representative
United Digestive —Atlanta, GA
- Full-time
- Bilingual
- Computer literacy
- HIPAA
Quick Apply
Customer Service Representative -Environmental Service Department - Evening shift
Grady Health System —Atlanta, GA
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Registration Associate - PRN
Children's Healthcare of Atlanta —Atlanta, GA
- Part-time
- Microsoft Word
- Basic math
- Windows
- On-the-job training
Quick Apply
Patient Services Representative (Medical Receptionist) - West Cobb
Piedmont Urgent Care by Wellstreet —Marietta, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Remote Customer Service Representative
ACC PREMIERE —Roswell, GA
- $11.50 - $12.00 an hour
- On call
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Work from home
Quick Apply
14d
Patient Services Representative (Medical Receptionist)
Piedmont Urgent Care by Wellstreet —Stockbridge, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d
Mail Clerk Customer Service Representative (CSR)
OncoHealth —Atlanta, GA
- Weekends as needed
- Hybrid work
- Medical office experience
- HIPAA
- Mid-level
- Health insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Hill Aircraft & Leasing Corp —Atlanta, GA
- Part-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
OrthoAtlanta —Atlanta, GA
- Full-time
- Writing skills
- Medical office experience
- Mid-level
Quick Apply
Medical Insurance Follow-Up Representative – Hybrid
HSIFIN —Atlanta, GA
- Full-time
- Hybrid work
- HIPAA
- Research
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Bilingual Customer Service Representative (Remote GA)
Oscar Health —Atlanta, GA
- $19 an hour
- Remote
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Medical Receptionist
Aylo Health —Ellenwood, GA
- Email
- Computer literacy
- Sanitation
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
7h
Registration Associate - Floating PRN
Children's Healthcare of Atlanta —Brookhaven, GA
- Part-time
- Microsoft Word
- Basic math
- Windows
- On-the-job training
Quick Apply
4d

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

member care representative jobs in atlanta ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Customer Service Representative (Remote GA)

Customer Service Representative - Georgia

Registration Associate

National Customer Care Representative I

Call Center Agent

Customer Service Representative (Hybrid - Atlanta, GA )

Patient Service Representative

Customer Service Representative -Environmental Service Department - Evening shift

Registration Associate - PRN

Patient Services Representative (Medical Receptionist) - West Cobb

Remote Customer Service Representative

Patient Services Representative (Medical Receptionist)

Mail Clerk Customer Service Representative (CSR)

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Customer Service Representative

Medical Insurance Follow-Up Representative – Hybrid

Bilingual Customer Service Representative (Remote GA)

Medical Receptionist

Registration Associate - Floating PRN

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