Top 115 Reservation agent Jobs in Atlanta Ga

Front Desk Agent
Hotel Clermont —Atlanta, GA
- $17 - $19 an hour
- Weekends as needed
- Ability to walk for extended periods
- English
- Hotel
Quick Apply
5d
Guest Services Agent
Stonebridge —Atlanta, GA
- $17.00 - $18.50 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
12d
Front Desk Agent
Reverb By Hard Rock Downtown Atlanta —Atlanta, GA
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Hill Aircraft & Leasing Corp —Atlanta, GA
- Part-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
Atlanta Marriott Perimeter Center —Atlanta, GA
- $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
2h
Front Desk Agent
Kimpton Overland Hotel Atlanta —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
4d
Guest Service Representative / Front Desk Agent
Aloft by Marriott Atlanta at the Battery Atlanta —Atlanta, GA
- $16 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
- Opportunities for advancement
Quick Apply
Guest Service Agent
Embassy Suites By Hilton Atlanta Perimeter Center —Atlanta, GA
- $17 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Senior Customer Service Representative
Ethiopisan airlines group —Atlanta, GA
- From $5,016 a month
- Weekends as needed
- Background check
- Microsoft Excel
- Travel
- Paid training
- Health insurance
Quick Apply
3d
Front Desk Agent
Residence Inn Decatur Emory —Decatur, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Hampton Inn & Suites Midtown Atlanta - Front Desk Agent
Aimbridge Hospitality —Atlanta, GA
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Government Travel Consultant
ADTRAV Travel Management —Atlanta, GA
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Candler Hotel Atlanta, Curio Collection by Hilton —Atlanta, GA
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d
Front Desk Agent
TPG, Kimpton Overland Hotel Atlanta —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Spa Concierge Specialist
D'LOR SALON & SPA —Atlanta, GA
- $17 - $21 an hour
- Weekends as needed
- Inventory management
- Basic math
- Hotel
Quick Apply
10d
Front Desk Agent
Doubletree by Hilton Atlanta-Marietta —Atlanta, GA
- Full-time
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
TPG Hotels and Resorts —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent Moxy Hotel Downtown
MOXY ATLANTA DOWNTOWN —Atlanta, GA
- Weekends as needed
- Sales
- Computer literacy
- English
Quick Apply
Hilton Garden Inn Atlanta Midtown - Front Desk Agent
Aimbridge Hospitality —Atlanta, GA
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
3d
Front Desk Agent
Homewood Suites Atlanta Perimeter Center —Atlanta, GA
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
12d

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reservation agent jobs near atlanta ga

Front Desk Agent

Hotel Clermont -
Atlanta, GA

Quick Apply

Job Details

Full-time
$17 - $19 an hour
5 days ago

Qualifications

Customer communication
Employee relationship building
English
Training

Full Job Description

Position Details:

As the first point of contact for our customers, you will be responsible for providing a welcoming and professional service at all times. You will be tasked with handling check-ins and check-outs, answering customer queries, managing bookings, and processing payments.

Responsibilities:

Ensure high-quality and efficient guest registration, obtain proper method of payment, conduct credit-limit checks, follow billing instructions, conduct follow-up courtesy calls
Courteously and accurately answer inquiries to telephone and in-person inquiries regarding reservations, hotel information and guest concerns
Demonstrate a commitment to providing a warm, anticipatory service to exceed the needs and expectations of all guests
Deliver outstanding guest services for all incoming calls and general inquiries
Maintain all back-office related equipment and a par stock of supplies
Provide service recovery options to ensure guest satisfaction
Process guest requests for wake-up calls
Screen calls and other requests relating to placing and receiving telephone calls
Advise guest of any messages received via voicemail, mail, faxes and send to room if required
Answer, record, and process all guest calls, requests, questions, or concerns
Log all requests or issues
Establish and maintain open, collaborative relationships with associates and fellow departments
Maintain an attentive, friendly, helpful, and courteous demeanor to all guests, managers, and other associates
Participate in pre-shift meetings, maintain, and review shift reports, review arrivals,
departures, daily events, groups in-house, service recovery guests and conduct proper follow-up
Review all profile details of incoming arrivals and departing guests, address all requests and service recoveries; communicate to other departments special requests
Maintain all front desk related equipment and a par stock of supplies
Ensure work area and lobby cleanliness is maintained at all times
Maintain a presence in the lobby, serve as lobby ambassador when not stationed at the front desk
Perform additional duties and projects as assigned

Physical Requirements:

Must be able to work on your feet for up to 12 hours. Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion.

This job description serves as an overview of the responsibilities associated with this role, with the understanding that these duties may evolve over time. Additionally, you may be entrusted with additional duties as assigned.

Qualifications:

Ability to speak, read, write and understand English
Professional demeanor and presentation appropriate for a luxury environment
Excellent interpersonal, written/verbal communication, and training skills are essential
Positive attitude, team focus, enthusiasm, excellent customer service skills
Ability to work a flexible schedule, including evenings, weekends and holidays, according to department needs and business volumes
Highly motivated, organized, goal and results oriented individual who thrives under pressure
Ability to stand, sit, or walk for an extended period of time
Hospitality experience preferred
Must be eligible to work in the USA

Quick Apply

Refine Your Search

reservation agent jobs in atlanta ga

Front Desk Agent

Guest Services Agent

Front Desk Agent

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Front Desk Agent

Front Desk Agent

Guest Service Representative / Front Desk Agent

Guest Service Agent

Senior Customer Service Representative

Front Desk Agent

Hampton Inn & Suites Midtown Atlanta - Front Desk Agent

Government Travel Consultant

Guest Services Agent

Front Desk Agent

Spa Concierge Specialist

Front Desk Agent

Front Desk Agent

Front Desk Agent Moxy Hotel Downtown

Hilton Garden Inn Atlanta Midtown - Front Desk Agent

Front Desk Agent

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