Top 152 Retention specialist Jobs in Atlanta Ga

Member Engagement Specialist - Association of Clinical Pastoral Education (ACPE)
Emory University —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Databases
- University
- Continuing education credits
- Work from home
8d
BCT Partners – Data Management Specialist
BCT Partners, LLC —Atlanta, GA
- $65,000 - $80,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- SQL
- Disability insurance
- Health insurance
Operations Support Specialist- Reserve at Ridgewood
Pedcor Companies —Sandy Springs, GA
- $65,000 - $70,000 a year
- Weekends as needed
- Customer service
- 5 years
- Travel
3d
Data Verification Specialist
Executive Parking Systems, Inc. —Atlanta, GA
- Remote
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
Quick Apply
4d
Post Charge Off - Repossession Specialist II
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Mid-level
- Analysis skills
- Travel
- Opportunities for advancement
Quick Apply
Senior Customer Support Services Specialist
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- English
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Partner Success Specialist
Radius Limited —Atlanta, GA
- Up to $75,000 a year
- Online Application
- Mid-level
- 4 years
- Communication skills
Quick Apply
8d
Ingredient Specialist
Nestlé Purina —Fairburn, GA
- $54,085 a year
- Extended hours
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health insurance
- 401(k) matching
Specialist Lead, Risk and Compliance Services
Deloitte —Atlanta, GA
- $80,400 - $148,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Senior Customer Support Services Specialist (HR)
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- Mid-level
- Office
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Disability insurance
6d
Specialized Service Specialist II
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Mid-level
- US work authorization
- Reliable transportation
- Opportunities for advancement
Quick Apply
Claim Specialist - Complex Liability Solutions
The Hartford —Alpharetta, GA
- $107,600 - $161,400 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
9d
Employee Relations Specialist
Sweeping Corporation of America —Atlanta, GA
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Specialist 1 (Patient Benefits Specialist)
AIDS Healthcare Foundation —Atlanta, GA
- $19 - $20 an hour
- Clinic
- Entry level
- Health insurance
Quick Apply
6d
Default Service Specialist II
Stellantis Financial Services US —Atlanta, GA
- Overtime
- Hybrid work
- Analysis skills
- Travel
- US work authorization
- Opportunities for advancement
Quick Apply
HOA Client Services Specialist
Banc of California —Norcross, GA
- $21.39 - $32.21 an hour
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Sr. Claims Specialist
BITCO INSURANCE COMPANIES —Duluth, GA
- Customer service
- 5 years
- Office
- Profit sharing
- Paid holidays
Quick Apply
Incident and Problem Management Event Specialist
Regions —Atlanta, GA
- $50,500 - $63,650 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Employee Health & Benefits Client Service Specialist
Marsh —Kennesaw, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Tuition reimbursement
ABA Billing Specialist
Atlanta Autism Center —Atlanta, GA
- $50,000 - $60,000 a year
- Management
- Medical office experience
- HIPAA
Quick Apply

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Member Engagement Specialist - Association of Clinical Pastoral Education (ACPE)

Emory University -
Atlanta, GA

Apply Now

Job Details

Full-time
8 days ago

Benefits

Continuing education credits
Work from home

Qualifications

Performance dashboard reports
Data integrity assurance
Volunteer support
Engagement rate tracking
Customer records maintenance
Committee work
Increasing user engagement
Customer retention strategy
Organizing community events
Community management
Educational events
Standard Operating Procedures (SOPs) implementation
Operations coordination
Academic institution experience
Mid-level
Software administration
Databases
Academic accreditation requirements
Data integrity and documentation
Records management
Bachelor's degree
Data management
Special events experience
Event performance reporting and analysis
Customer relationship management
Data analytics
Organizational skills
E-learning platforms
Data-driven problem-solving
Management reporting

Full Job Description

Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description:

Under the supervision of the Director, Member Engagement, the Member Engagement Specialist supports and enhances the overall member experience by administering membership operations, engagement programs, communications, and events.

This position serves as a primary point of contact for members and supports ACPE's (Association of Clinical Pastoral Education) efforts to strengthen member engagement, retention, recruitment, and professional belonging. Responsibilities include membership application and renewal processing, member data management, support of member events, reporting and analytics, and administration of the iMIS membership management platform.

KEY RESPONSIBILITIES:

Membership Engagement:

Supports efforts to build, strengthen, and maintain relationships throughout ACPE membership to foster a sense of professional home and belonging for all members in alignment with ACPE's Code of Ethics and commitment to being an anti-bias association.
Partners with the Director, Member Engagement to provide exceptional member service, timely communication, and responsive support.
Supports the development and implementation of data-driven member engagement, retention, and recruitment strategies.
Coordinates member onboarding activities, welcome communications, and member outreach initiatives.
Monitors engagement trends and recommend strategies to improve member participation, satisfaction, and retention.
Collaborates with leadership, committees, and volunteers to plan and execute annual, educational, and special member events.
Maintains accurate records of engagement activities and ensure proper tracking of member participation.
Generates membership reports, dashboards, and engagement metrics for leadership and Board reporting.
Collaborates with Finance staff to support timely dues payments, renewals, and membership status updates.
Identifies opportunities to improve member services, processes, and overall member experience.
Provides support to Director of Membership Engagement to the Professional Well- Being Committee and other assigned groups, ensuring records are maintained and strategic objectives are advanced.

Membership Operations:

Serves as a primary resource for membership policies, procedures, and benefits.
Ensures timely and accurate processing of membership applications, renewals, status changes, and member inquiries.
Maintains data integrity and accurate member records within iMIS and related systems.
Serves as a primary administrator and subject matter resource for the iMIS membership management system.
Develops and maintains standard operating procedures for membership-related processes.
Partners with committees and staff to resolve member issues in a timely and professional manner.

Member Events:

Supports the development, implementation, and ongoing administration of the Community Gathering Structure (3 geographically based event hubs in odd years and 2 national events in even years).
Supports events by ensuring accurate data management, documentation, communication, and operational support.
Assists with ACPE's Community Gathering Strategy both in person and online member events.
Collaborates with Communications Manager to prepare communications and marketing for member events.
Collaborates with Psychotherapy Commission Administrator to ensure CEU accreditation standards are met for all applicable events.
Partners with Accounting & Finance Team to ensure on-time payment of all event speakers.
Tracks participation and engagement within member events and provides regular reports to leadership.
Assists with quarterly reporting and Board reporting processes related to member events.
Collaborates with leadership to evaluate and enhance administrative structures, processes, and support systems for member events.
Coordinates volunteers for all in-person member events.
Performs other related duties as required.

MINIMUM QUALIFICATIONS:

A bachelor's degree and two years of related experience, OR an equivalent combination of education, training, and experience.
Experience working in a nonprofit, association, higher education, or membership- based organization is preferred.
Experience with membership databases, CRM platforms, learning management systems or association management systems is highly desirable.
Knowledge of iMIS software would be a significant plus.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

Apply Now

Refine Your Search

retention specialist jobs in atlanta ga

Member Engagement Specialist - Association of Clinical Pastoral Education (ACPE)

BCT Partners – Data Management Specialist

Operations Support Specialist- Reserve at Ridgewood

Data Verification Specialist

Post Charge Off - Repossession Specialist II

Senior Customer Support Services Specialist

Partner Success Specialist

Ingredient Specialist

Specialist Lead, Risk and Compliance Services

Senior Customer Support Services Specialist (HR)

Specialized Service Specialist II

Claim Specialist - Complex Liability Solutions

Employee Relations Specialist

Patient Care Specialist 1 (Patient Benefits Specialist)

Default Service Specialist II

HOA Client Services Specialist

Sr. Claims Specialist

Incident and Problem Management Event Specialist

Employee Health & Benefits Client Service Specialist

ABA Billing Specialist

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