Top 61 Helpdesk support Jobs in Attleboro Ma

IT Support Services Technician
Wheaton College Massachusetts —Norton, MA
- $28.50 - $30.00 an hour
- Full-time
- Classroom
- Google Workspace
- Mid-level
Help Desk Technician - Level 1
MBRAUN —Attleboro, MA
- $21 - $26 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
14h
Desktop Support Specialist/Helpdesk
Rockland Federal Credit Union —Canton, MA
- $28.80 - $29.50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- AD&D insurance
Quick Apply
Service Desk Analyst
Brown University Health —Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Helpdesk Support Technician
Custom Computer Specialists —Taunton, MA
- $42,000 - $52,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Associate
Children's Friend —Providence, RI
- $18.38 - $20.00 an hour
- Part-time
- Spanish
- HIPAA
- English
- Paid holidays
- Disability insurance
Quick Apply
14d
Help Desk Administrator
Old Colony Elder Services —Brockton, MA
- From $22.56 an hour
- Full-time
- Hybrid work
- Office
- Travel
- Computer networking
- Health insurance
- 401(k)
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Help Desk Support Agent
MassCA —Walpole, MA
- Extended hours
- Bilingual
- School experience
- Google Workspace
22h
Desktop Support Specialist
The CCS Companies —Norwood, MA
- $24 - $29 an hour
- Full-time
- Mid-level
- Associate's degree
Quick Apply
1d
Restaurant POS Service Analyst
FoodTec Solutions —Needham, MA
- $22.00 - $30.25 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Help Desk / Field Support Technician
E Logic —Woonsocket, RI
- From $50,000 a year
- Contract
- Mid-level
- Office
- 2 years
Quick Apply
IT Support Consultant/Senior IT Support Consultant
Brown University —Providence, RI
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Windows
Service Desk Support Engineer
M.S. Walker Inc. —Norwood, MA
- $60,000 - $80,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
Quick Apply
11d
IT Support Technician
Apex Technology Group —Cranston, RI
- $50,000 - $55,000 a year
- Full-time
- Google Workspace
- Computer science
- Azure
- Health savings account
- Health insurance
Quick Apply
Help Desk Specialist - 3rd Shift including weekends
CMIT Solutions —Cranston, RI
- $23 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Writing skills
4d
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
HelpDesk Administrator
Edward M. Kennedy Community Health Center, Inc. —Framingham, MA
- $20 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Windows
- 403(b) matching
- Health insurance
Quick Apply
Help Desk Technician
Suzor IT —East Walpole, MA
- $22.50 - $26.50 an hour
- Full-time
- Mid-level
- Travel
- 2 years
- Mileage reimbursement
- 401(k)
Quick Apply

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helpdesk support jobs near attleboro ma

IT Support Services Technician

Wheaton College Massachusetts -
Norton, MA

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Job Details

Full-time
$28.50 - $30.00 an hour

Qualifications

Google Workspace
Customer communication
Technical documentation
Laptop (troubleshooting support)
In-person customer service
Equipment troubleshooting
Windows
Incident Escalation
High school diploma or GED
Desktop (troubleshooting support)
macOS
Productivity software
Desktop administration
Escalation handling
IT department experience

Full Job Description

The IT Support Services Technician provides hands-on, in-person technical support to faculty, staff, and students and serves as the first line of technical response for campus technology issues.

This role is responsible for independently troubleshooting and resolving desktop, laptop, peripheral, and standard application issues in the field; supporting instructional classrooms, computer labs, and office environments; and assisting with endpoint deployments and operational IT initiatives in accordance with established standards and procedures.

This position is focused on frontline support and does not involve systems administration or network engineering responsibilities.

The IT Support Services Technician also supports Help Desk operations by assisting student Help Desk workers with technical issues and providing coverage when student staff are unavailable to ensure continuity of service.

The role requires strong problem-solving skills, sound technical judgment, and the ability to work independently with minimal supervision while following defined escalation paths.

A commitment to customer service, clear communication, accurate documentation, and ongoing professional development is essential.

Minimum Qualifications:

High School diploma or GED required
Vocational or technical training in information technology, or an equivalent combination of education and hands-on experience
Demonstrated experience providing in-person technical support for desktop and laptop systems in a professional or institutional environment
Working knowledge of Windows and macOS operating systems
Familiarity with Google Workspace and standard productivity applications (e.g., Microsoft Office)
Demonstrated ability to troubleshoot and resolve technical issues independently using logical problem-solving techniques
Ability to document technical issues, troubleshooting steps, and resolutions clearly
Strong customer service and communication skills, with the ability to support non-technical users
Ability to work independently with minimal supervision while following established procedures and escalation guidelines
Ability to travel across campus, climb stairs, and lift and carry computer equipment weighing up to 50 pounds

Preferred Qualifications:

Associate’s or Bachelor’s degree in Information Technology or a related field
Prior experience providing in-person IT support in a higher education, K–12, healthcare, or enterprise environment
Experience supporting instructional classrooms, computer labs, or shared technology spaces
Familiarity with endpoint deployment, imaging, and management tools (e.g., SmartDeploy, Jamf, or similar platforms)
Experience working within a ticketing system and following documented support and escalation procedures
CompTIA A+ or other foundational IT certification
Demonstrated commitment to professional development and staying current with foundational IT technologies and best practices

Compensation and Benefits

To attract and retain the most talented individuals, Wheaton College maintains a flexible and competitive staff compensation and benefits program.

When determining and establishing hiring rates or recruitment ranges for a position, the College considers a number of factors including the budget for the position, the range of the grade, the external market for the position or similar positions, level and scope of responsibilities, required education, skills and relevant experience as well as internal equity. All salary offers must have the prior approval of the Office of Human Resources.

The anticipated hiring or recruitment range for this position is $28.50- $30.00 per hour. The actual salary offered will be commensurate with the qualifications, education and experience of the candidate hired.

Physical Demands

Frequent walking across campus grounds and between buildings, including outdoor travel in varying weather conditions
Ability to climb multiple flights of stairs in buildings without elevators
Ability to lift, carry, and position computer equipment and peripherals weighing up to 50 pounds
Frequent bending, kneeling, crouching, reaching, and working under desks or in confined spaces to install or service equipment
Ability to perform hands-on technical support throughout the workday, often requiring continuous movement between locations

ADA Statement:

Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Eeo Statement

Wheaton College is an equal opportunity/affirmative action employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability. In a continuing effort to maintain and enrich an intellectually diverse learning environment, the Department and the College actively encourages applications from women and members of underrepresented groups.

Wheaton’s core belief is that valuing diversity is pivotal to personal development, intellectual expansion, and societal equity. Our community is united by a shared dedication to equity and access that is essential to providing a transformative education in the Liberal Arts and Sciences.

Posting Date:

06/04/2026

Closing Date:

Open Until Filled

Yes

Contact(s):

Office of Human Resources

Contact Phone/Extension:

508-286-8206

Contact Email:

[email protected]

Apply Now

Refine Your Search

helpdesk support jobs in attleboro ma

IT Support Services Technician

Help Desk Technician - Level 1

Desktop Support Specialist/Helpdesk

Service Desk Analyst

Helpdesk Support Technician

Help Desk Associate

Help Desk Administrator

IT Helpdesk Analyst

Help Desk Specialist

Help Desk Support Agent

Desktop Support Specialist

Restaurant POS Service Analyst

Help Desk / Field Support Technician

IT Support Consultant/Senior IT Support Consultant

Service Desk Support Engineer

IT Support Technician

Help Desk Specialist - 3rd Shift including weekends

IT Systems Support Technician - Level 2

HelpDesk Administrator

Help Desk Technician

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