Top 9 Front desk manager Jobs in Auburn, Al

Front Desk Supervisor
The Hotel at Auburn University —Auburn, AL
- From $18.57 an hour
- Full-time
- Microsoft Access
- Mid-level
- Hotel
3d
Front Office Manager
Staybridge Auburn —Auburn, AL
- From $16 an hour
- Full-time
- Mid-level
- Hotel
- In-person
- Employee discount
Quick Apply
Guest Service Representative - Front Desk
Schulte Companies —Auburn, AL
- $13 - $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Assistant General Manager- Hampton- Opelika, AL
Hampton Inn and Suites- Opelika, AL —Opelika, AL
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Paid time off
9d
Front Desk Associate at AC Hotel Auburn by Marriott
AC Hotels by Marriott, Auburn —Auburn, AL
- Part-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Associate
Courtyard by Marriott - Auburn, RAM Hotels —Auburn, AL
- Part-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply
The Laurel Hotel and Spa - Spa Supervisor
Rane Culinary Science Center —Auburn, AL
- From $18.57 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Night Auditor Part Time
AC Hotels by Marriott, Auburn —Auburn, AL
- Part-time
- Bilingual
- Microsoft Word
- Ability to walk for extended periods
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Night Audit-Part Time
Hampton Inn - Lanett —Lanett, AL
- Part-time
- Bilingual
- Ability to walk for extended periods
- Hotel
- Opportunities for advancement
Quick Apply
10d

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front desk manager jobs near auburn, al

Front Desk Supervisor

The Hotel at Auburn University -
Auburn, AL

Apply Now

Job Details

Full-time
From $18.57 an hour
3 days ago

Qualifications

Customer relationship building
Operations coordination
Client relationship development
High school diploma or GED
Customer relationship management
Productivity software
Office management

Full Job Description

Job Summary:

The Front Desk Supervisor is responsible for the daily operations of the Front Desk.

Supervisory Responsibilities:

Coordinate, communicate, and direct the performance of departmental staff to achieve desired execution of requests and expectations.
Direct supervision of Front Desk Agents and PBX Operators in the absence of the Front Desk Manager.

Duties & Responsibilities:

Enhance the quality of life for our internal and external clients by establishing service standards of excellence.
Maintain knowledge of the hotel, university, and local events and amenities.
Build and strengthen relationships with guests that enable future bookings.
Performs all duties of Front Desk Agent, PBX Operator, Reservation, and Bell Staff.
Effectively manages and develops relationships with key internal and external customers.
Proactively identifies operational challenges associated with owners and works with hotel staff to solve these challenges and/or develop alternative solutions.
Input and access database information into the computer.
Assist in other departments of the hotel as needed during "off" periods (holidays and summer months).
Ensure that company service standards are upheld to the highest standards – no compromises.
Ensures that any guest incidents and internal defects are recorded in KYC.
Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible.
Coordinating the upsell program to increase room revenue.
Resolve discrepancies on room stat reports with housekeeping.
Crete and distribute daily and weekly reports to all necessary team members.
Performs other related duties as assigned.

Required Skills & Abilities:

Strong customer development and relationship management skills.
Strong organizational skills. Ability to multi-task in a stressful and tense environment.
Strong problem-solving skills.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite or similar software.
Ability to complete assigned tasks within established deadlines.
Ability to integrate and harmonize office functions.

Education & Experience:

High school diploma or equivalent is required.
Bachelor's degree in hospitality management, business administration, or a related field is preferred.
Minimum of 2 years of customer service and/or hotel experience is required.
Knowledge of operations and associated opportunities.

Physical Requirements:

Prolonged periods of walking, standing, and sitting.
Must be able to lift up to 15 pounds at times.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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Refine Your Search

front desk manager jobs in auburn, al

Front Desk Supervisor

Front Office Manager

Guest Service Representative - Front Desk

Assistant General Manager- Hampton- Opelika, AL

Front Desk Associate at AC Hotel Auburn by Marriott

Front Desk Associate

The Laurel Hotel and Spa - Spa Supervisor

Night Auditor Part Time

Front Desk Night Audit-Part Time

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