Top 22 Site coordinator Jobs in Auburn, Al

On-Site Customer Service Representative - Opelika, AL
Sharecare —Opelika, AL
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
On-Site Occupancy Services Reviewer
FAR Inspections —Auburn, AL
- $25 - $35 an hour
- Full-time
- Background check
- Computer literacy
- Residential
- Flexible schedule
Site HRBP
GKN Aerospace —Tallassee, AL
- 7 years
- Master's degree
- Analysis skills
5d
HSE Advisor, Site
GKN Aerospace —Tallassee, AL
- Engineering
- 3 years
- Continuous improvement
Site Supply Chain Director
GKN Aerospace —Tallassee, AL
- Supervising experience
- Bachelor's degree
- Contracts
Assistant Site Manager
Take 5 Car Wash —Auburn, AL
- $10.90 - $19.60 an hour
- Full-time
- Mid-level
- Cleaning
- Marketing
Security Site Supervisor - Iraq - Req 6 yrs of Mil. E6
GARDAWORLD FEDERAL SERVICES LLC —United States
- Clean driving record
- 6 years
- Military
- Paid training
Quick Apply
4d

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On-Site Customer Service Representative - Opelika, AL

Sharecare -
Opelika, AL

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Job Details

Full-time

Qualifications

Computer operation
Medical documentation
Computer literacy
Typing
Managing patient records

Full Job Description

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

Job Summary:

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.

** This role in on-site in a medical facility in Opelika, AL!

Essential Job Functions:

Identify, evaluate and prioritize caller needs, questions and concerns.
Formulate plans of resolution and respond appropriately and efficiently.
Maintain and restore customer satisfaction and partner with other teams as needed.
Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
Proactively educate caller on program benefits.
Meet or exceed established call center metrics, attendance standards and quality levels.
Use computer tools to accurately process and document information.
Develop rapport with callers and appropriately adjust communication style.
Provide accurate information about Sharecare programs and services.
Escalate issues internally and follow up on escalated issues.

Qualifications:

High School Diploma
Prior experience in a customer service related field preferred
Great communication skills
Must be able to multi-task
Must have medical records experience and knowledge of key elements of a valid ROI request
Understanding of HIPAA regulations preferred
General working knowledge of Microsoft Word & Outlook
Computer keyboard proficiency and internet navigation skills required
Have the ability to work effectively with others in a team environment
Ability to thrive in a fast-growing always changing environment
Local to Opelika, AL!

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

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Refine Your Search

site coordinator jobs in auburn, al

On-Site Customer Service Representative - Opelika, AL

On-Site Occupancy Services Reviewer

Site HRBP

HSE Advisor, Site

Site Supply Chain Director

Assistant Site Manager

Security Site Supervisor - Iraq - Req 6 yrs of Mil. E6

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