Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
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Competitive Wages
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Work today, get paid tomorrow through our earned wage access program*
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Paid Time Off
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Medical/Health/Dental Coverage
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401K with Company Match
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Team Member Discounts
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Tuition Reimbursement
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Employee Assistance Program
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Health Savings Account
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Company Spirit Days
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Employee recognition and awards
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And much more!
Position Summary:
A Marketing Coordinator will support driving sales growth and profitability for the Category Manger Team. Some important roles are vendor and item setup, sample organization, data analysis, customer service, promotional and financial tracking.
The ideal candidate will be highly organized, analytical, and collaborative, with a strong ability to communicate effectively across internal teams and external teams.
Responsibilities:
1. Analytics & Reporting
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Analyze sales using Retail Merchandise and Blue Yonder systems based on Category Manager team requests
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Maintain daily / weekly / monthly cadence reporting for the team
2. New Item and Vendor Setup
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Manage the setup process for new items and planograms in coordination with the WDC, McLane, and DSD vendors.
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Gather, input, and validate all product data in systems including Blue Yonder, Pricebook, and supply chain platforms.
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Coordinate sample collection process and approval to ensure timely setup and launches
3. Promotional and Financial Setup and Tracking
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Take ownership of all promotional and financial forms, including signage forms, rebate submissions, loyalty forms, and franchise promotional acceptance
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Ensure accuracy, timeliness, and serve as liaison between Category Management team and the Finance, Advertising, Pricebook, and vendors
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Monitor promotions throughout their lifecycle to ensure they are executed correctly in stores and systems and proactively identify and resolve any issues that arise during the promotional period
4. Customer Service Support
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Act as the primary customer service contact for the category management team
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Respond to inquiries and escalate appropriately to internal teams such as Pricebook, Finance, Supply and Category Management
5. Partnership with Cross Functional Support teams – build strong and durable relationships with critical stakeholders to ensure the precise execution of monthly merchandising strategies. Key relationships include:
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Store Operations - communicate with front line team effectively and in detail to ensure upcoming strategies, promotions, resets, or other projects are executed at a high level
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Pricebook – partner with the pricebook team on new item set up, promotions, and price changes to ensure all skus and promotions function properly.
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Space Planning – regularly optimize and evaluate layouts and planograms to increase sales and optimize profitability of each sku net of vendor funding. Ensure all monthly and annual timelines are communicated and met to reset fixtures and assortments efficiently.
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Finance – ensure all invoices, payments, and rebates are accurate and on time. Maintain open lines of communication with national and local vendors to ensure timely payments of invoices and rebates.
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Vendors – work closely with national and local vendors, sales teams, and DSD networks to ensure a high level of daily in stock on all products. Ensure all invoicing and returns processes are followed rigorously across all vendors.
6. Supply chain and inventory management and collaboration
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Work closely with all distribution and procurement teams on new item launches, major promotions, and seasonal items to ensure a high level of in stock to optimize sales.
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Review and monitor Inventory Reports from McLane and WDC and ensure ongoing communication around inventory levels.
7. Other duties as assigned by the Category Manager team
Working Relationships:
INTERNAL: Within Marketing: Advertising Team; POS/Price Book Team; Merchandising/Planogram Team Within Store Support Center: IT Department; Legal Department; Strategic Sourcing; Finance Team; Supply Chain/Warehouse Team Retail Operations Team: Retail Vice President’s; Regional Manager’s; District Manager’s, Store Managers
EXTERNAL: Direct Vendors, Brokers, Distributors
Minimum Education: Bachelor’s degree in business, Marketing, Business Analytics, Economics, or a related field.
Preferred Education: Bachelor’s degree in business, Marketing, Business Analytics, Economics, or a related field.
Minimum Experience: University applicable extracurriculars, internships or part time jobs
Preferred Experience: Strong analytical, commercial, communication, and organizational skills.
Licenses/Certifications: NA
Soft Skills/Competencies:
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Must be well organized and detail/process oriented. Must also possess strong communication skills, which include a pleasant and professional phone manner. Should be able to successfully work within a fast-paced environment. Strong proficiencies with A/I platforms to assist business needs.
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Excellent oral and written communication skills
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Strong Presentation Skills
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Ability to foster team work and build collaborative relationships
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Strong interpersonal skills
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Proficient in Microsoft Office Suite
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AI proficient skills
Travel: 0-25% travel required
Hours & Conditions: Monday – Friday, 8+ hour days in office setting with one discretionary flex day approved by manager.
Physical Requirements: Minimal physical effort required; sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
