Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group's key figures are approx. 7.296 billion Euros turnover, over 950 laboratories across 59 countries and about 65,000 staff.
Job Description
The Project Manager Assistant/Client Login Specialist supports the lab in servicing clients to meet the laboratory mission. Position is Full time, Mon-Fri 7:30am4:00pm with occasional Saturday Mornings. overtime as needed.
Must live a commutable distance to Auburn, Maine and have a background in Environment or the Sciences. This position is ideal for candidates who thrive in a customer service position.
Compensation is $20-22/hour (DOE)
This is a great opportunity to gain experience in a laboratory and grow with the organization.
Essential Office Duties and Responsibilities:
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Answering phones and directing calls to the appropriate party.
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Greeting clients and accepting samples.
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Maintain inventory for office supplies, replenish, stock and keep clean and organized.
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Maintain office machines such as fax, copier, scanner, and call for service when needed.
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Ensure paper and toners are available for general use.
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Responsible for postage meter/scale and postmarking outgoing mail.
Project Management Assistant
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Project Set Up
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Schedules courier or field sampler, if needed
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Confirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set up as vendors for existing work
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Generates accounting software requisition when sending subcontract samples
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Sample Receipt
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Reviews log-in
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Generates subcontract paperwork
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Sends client sample receipt confirmation
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Reviews draft invoice
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Confirms that any client needed information (purchase order, project number, etc.) is recorded in
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LIMS for invoicing
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Reporting
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Creates and issues final report by client due date
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Issues final data package
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State reporting forms and submission
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Data upload
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Compiles case narrative
Login Client Support Specialist
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Regular attendance and punctuality
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Collect samples from on-site drop box
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Unpack shipments and document receipt of sample
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Organize and record samples
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Data entry into LIMS
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Maintenance of the department and lab, including stocking supplies and housekeeping
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Phone and email correspondence with clients
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Review analytical reports quickly and accurately
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Scan and send out reports in a timely manner
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Assist with customer services
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Handle interactions with walk-in clients
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Conduct all activities in a safe and efficient manner
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Perform other duties as assigned
Qualifications
Basic Minimum Qualifications
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Associate degree (2 years client-relationship/client service experience may substitute for degree)
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High school Chemistry coursework, basic laboratory experience
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Environmental laboratory experience
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1-3 years business experience required
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Authorization to work in the United States without restriction or sponsorship
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May need to lift up to 50lbs coolers of samples on occasion.
Ideal Candidates will have:
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Customer service/client relations experience preferred
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Bench chemist experience preferred
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Strong interpersonal skills
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Effective problem-solving skills
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Strong oral and written communication skills
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Strong organizational skills
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Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
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Perform other duties as assigned
"All offers of employment are contingent upon a successful completion of a pre-employment drug screen and background check."
Additional Information
Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
We do not offer Visa Sponsorship for this role.
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler.
Find out more in our career page: https://careers.eurofins.com/
Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
