Top 3 Client relations coordinator Jobs in Auburn, Me

Customer Experience Coordinator
Thos. Moser Cabinetmakers Inc. —Auburn, ME
- Mid-level
- Mentoring
- 2 years
Client Relations Coordinator
CMS-ME LLC —Windham, ME
- Weekends as needed
- CPR Certification
- Vital signs
- BLS Certification
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Customer Service Representative
ELMET TECHNOLOGIES LLC —Lewiston, ME
This is an excellent opportunity for someone who enjoys building customer relationships, solving problems, and supporting technical sales in a manufacturing…
$60,000 - $80,000 a year
Quick Apply
6d
Client Success Representative (Remote)
Demand.com —Portland, ME
Work with internal experts to deliver excellent campaign leads and ensure clients are happy. Logical thinking to diagnose and resolve issues, recognizing when…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Relations Coordinator
Forward Air —Groveport, OH
The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and…
$22 an hour
Quick Apply
6d
Part-Time ReStore Intake Coordinator
Habitat for Humanity MidOhio —Columbus, OH
Answer incoming donor calls and emails regarding donations, pickups, and ReStore donation guidelines. The Part-Time ReStore Intake Coordinator provides…
$16 - $18 an hour
Quick Apply
8d

I want to receive the latest job alert for client relations coordinator in auburn, me

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client relations coordinator jobs near auburn, me

Client Coordinator jobs in Baltimore, MD

Client Coordinator jobs in Chicago, IL

Client Coordinator jobs in Brooklyn, NY

Clinical Research Coordinator jobs in Rochester, NY

Nurse Coordinator jobs in New York, NY

Client Coordinator jobs in Los Angeles, CA

No Experience Cdl Local jobs in Texas

No Experience jobs in Coconut Creek, FL

No Experience Trades jobs in Gilbert, AZ

Customer Experience Coordinator jobs in Greenville, SC

Customer Experience Coordinator jobs in Denver, CO

Customer Experience Coordinator jobs in Tulsa, OK

Customer Experience Coordinator jobs in Rancho Cucamonga, CA

Customer Experience Coordinator

Thos. Moser Cabinetmakers Inc. -
Auburn, ME

Apply Now

Job Details

Qualifications

CRM system proficiency

Full Job Description

Description:

Thos. Moser is seeking a motivated, service-driven professional to help build the next generation of our Customer Experience function. You’ll start by learning our business from the ground up — working directly with customers, mastering our systems, and supporting day-to-day operations that define our post-sale experience.

Over the first 4–6 months, you’ll develop a deep understanding of how we serve our customers and collaborate across departments. From there, you’ll play a key role in shaping what our Customer Experience department can become — improving processes, mentoring others, and helping us deliver thoughtful, seamless experiences at every stage of the customer journey.

If you’re someone who loves both doing and leading, thrives in a people-centered environment, and takes pride in details, this role offers a rare opportunity to grow into a future leadership position within a legacy brand.

Key Responsibilities

Customer Support & Relationship Management

Field incoming customer calls and emails with warmth, professionalism, and accuracy.
Assist with order- and repair-related inquiries, ensuring prompt, reliable, and accurate information is provided.
Manage customer repair requests — coordinating with Production and Logistics, communicating timelines clearly, and following through to resolution.
Schedule customer pickups and factory tours.
Represent the Thos. Moser brand with craftsmanship, empathy, and integrity in every interaction.
Develop and maintain a strong working knowledge of Moser furniture design, materials, and construction.

Operations & Process Management

Maintain reports and customer data in HubSpot and other internal systems.
Coordinate with Sales, Production, and Logistics to ensure smooth order fulfillment, delivery, and post-sale experiences.
Monitor and maintain accuracy in order entry, change alerts, and delivery scheduling.

Continuous Improvement & Leadership Development

Coach and support other team members as the department grows.
Define and track service standards for response times, order accuracy, and customer satisfaction.
Oversee HubSpot workflows and ensure data accuracy and efficiency.
Handle escalated or high-touch customer issues with empathy and precision.
Identify and help implement process improvements that streamline collaboration between Sales, Operations, and Logistics.
Design and support customer experience programs that surprise, delight, and retain customers.
Report on key CX metrics and advocate for the customer’s perspective in internal discussions.

Requirements:

Who You Are

2+ years of experience in customer service, client relations, or operations — ideally in a premium, design, or craftsmanship-driven environment.
Energized by both helping customers directly and improving systems for the long term.
Exceptionally organized, detail-oriented, and comfortable juggling multiple priorities.
A clear, professional communicator in both writing and speech.
A natural problem-solver who takes initiative and sees challenges as opportunities.
Experienced with CRM tools (HubSpot a plus).
Aligned with our values of craftsmanship, hospitality, integrity, and continuous improvement.

Apply Now

Refine Your Search

client relations coordinator jobs in auburn, me

Customer Experience Coordinator

Client Relations Coordinator

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for client relations coordinator in auburn, me

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected