Since its founding in 1879, Midstate Mutual has provided valuable insurance protection to its policyholders. Our home office is located in Auburn, New York, in an area commonly known as the Finger Lakes Region. The mutual insurance industry is important to us. Our insurance products are sold exclusively through independent insurance agencies located throughout upstate New York. 2024 marks Midstate’s 145th year and we are proud to have helped and protected the people of upstate New York throughout those years.
Job Overview:
We are seeking a detail-oriented individual to join our team. If you are a person of high integrity with excellent customer service skills and a willingness to learn, we want to hear from you! The ideal candidate will assist in the underwriting process, ensuring accuracy and compliance with company policies and regulatory requirements.
Job Responsibilities:
1. Interact with agents via email and telephone in a professional, respectful, and friendly manner.
2. Review and process new business applications. Follow up to obtain missing information, review loss reports and order inspections, if necessary.
3. Order and review pre-renewal and some new business inspections.
4. Send audit requests to the insured, process received information and document the audit file.
5. Process endorsements, return mail, cancellations and reinstatements.
6. Assist with other employees’ work when they are out of the office, to keep up with company service goals. This could include responding to emails sent to Underwriters and answering eligibility questions.
7. Assist Underwriters in preparing business quotes.
8. Attend and participate in underwriting and company meetings.
9. Maintain a working knowledge of company products and programs.
11. Check the underwriting department’s e-mails and e-fax daily. Handle routine situations and, if necessary, distribute contents to the appropriate people.
12. Renew policies that do not automatically renew.
Be willing to do what it takes, even if it is outside the stated position description, to contribute to the overall success of Midstate Mutual.
Required Skills and Education:
Associate degree or equivalent office experience
Skilled in computers and keyboarding with the ability to learn new systems and software
Good problem solving and conflict resolution skills
High attention to detail
Strong communication skills, both written and verbal
Desired:
Company or agency experience in the property and casualty field of work
Will train individuals with excellent customer service abilities and transferable administrative skills.
This position may include working hybrid upon meeting eligibility criteria and being fully trained.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Please note that the salary range shown is a general guideline only. Salary differentials are based on multiple factors including (but not limited to) education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Midstate Mutual Insurance considers all of these variables when extending an offer of employment.
Join our team and enjoy competitive pay, health, dental, vision, basic life and disability insurances, 401k retirement and profit sharing, incentive bonus plan, generous paid time off, professional development opportunities, and a collaborative work environment. If you have a passion for insurance and a keen eye for detail, we encourage you to apply for this rewarding Assistant Underwriter position.
Job Type: Full-time
Pay: $42,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Profit sharing
- Vision insurance
Work Location: In person
