Top 20 Customer support coordinator Jobs in Auburn, Wa

Customer Support Coordinator
Trelleborg Sealing Solutions US Inc —Seattle, WA
- $25 - $31 an hour
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Disability insurance
Quick Apply
11d
Customer Support Coordinator
Trelleborg Sealing Solutions - Aerospace —Seattle, WA
- $25 - $31 an hour
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Disability insurance
11d
Client Coordinator
Maxim Healthcare —Tacoma, WA
- $22 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
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Customer Experience & Scheduling Coordinator
Rainier Shade —Tukwila, WA
- $22 - $25 an hour
- Full-time
- Writing skills
- Office
- Residential
11d
Scheduling Coordinator
Sunset Auto Family —Sumner, WA
- $17.50 - $25.00 an hour
- Full-time
- Computer literacy
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
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Coordinator 3, Technical Product Sales, Business Support, Comcast Business
Comcast Corporation —Puyallup, WA
- $25.87 - $38.80 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
12d
Service Coordinator
Accelleron —Kent, WA
- $69,745 - $95,934 a year
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Paid parental leave
- Health savings account
Transfer Center Coordinator
University of Washington —Seattle, WA
- $23.41 - $33.47 an hour
- Part-time
- Mid-level
- Windows
- Bachelor's degree
Account Coordinator
Read AI, Inc. —Seattle, WA
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
4d
Client Services Coordinator
Vibrant Health Homecare —Tacoma, WA
- $26 - $28 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
11d
Member Services Coordinator (BURIEN)
Seattle Gymnastics Academy —Burien, WA
- $21.30 - $25.00 an hour
- Experience working with children
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Agent Experience Coordinator
Modus Closing —Seattle, WA
- $23.36 - $25.96 an hour
- Inventory management
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Member Services Coordinator (Columbia City)
Seattle Gymnastics Academy —Seattle, WA
- $21.30 - $25.00 an hour
- Experience working with children
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Account Coordinator - Seattle, WA
Nadel International —Kirkland, WA
- $27 - $33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Client Tax Coordinator
Anderson Business Advisors —Tacoma, WA
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Google Workspace
- Paid holidays
- Disability insurance
Quick Apply

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Customer Support Coordinator

Trelleborg Sealing Solutions US Inc -
Seattle, WA

Quick Apply

Job Details

$25 - $31 an hour
11 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

The CSC works with Logistic and Manufacturing facilities as well as supports Sales Engineers(SE), Application Engineers(AE), Customers Support Account Leads (CSAL), and Management to achieve their goals and KPIs. As a result of the large team, they often have multiple tasks competing for their time requiring excellent organizational and communication skills.

In some situations, the CSC may handle accounts within a team or solo. As a result, they may be required to perform additional duties as needed to support accounts.

Tasks and Responsibilities:

The CSC can have a variety of tasks and responsibilities that may include but are not limited to:

Customer Management:
- Ensure contract review is executed in accordance with AS standards and local procedures in a timely fashion
- Evaluate customer orders and demand against supplier deliveries in order to meet and exceed OTD targets
- Interface with internal teams and external customers to proactively resolve customer complaints
- May be required to source and purchase product from internal and 3rd party sources to fulfil customer requirements
Communication:
- Understand and communicate changes to customer demand and requests as needed across the organization. Liaise with Hub, Supply Chain Management (SCM), Project Manager (PM), and Factory departments to ensure that all activities are aligned with Trelleborg and the Customer’s KPIs
- Resolve delivery schedule problems and negotiate delivery schedule changes
Hub Operations:
- Work with the BPM and AHA tools to implement a continuous improvement culture to increase efficiencies and profitability by identifying potential improvements to the internal work processes
- Provide proactive communication, analysis, and problem solving to team members
Administrative:
- Work with logistics facilities to continuously improve transit and delivery times and satisfy or exceed customer OTD targets.
- Ensure full compliance with the Quality Management Systems (QMS) and Standard Operating Procedures in accordance with AS9100.

Education and Experience

Minimum 1 yr. Customer Service experience required
Associate degree strongly preferred
Bachelor’s degree a plus
Knowledge of basic business sales and marketing practices preferred
Experience in the Aerospace, Sealing, or Polymer industry is beneficial
Familiarity with AS9100 quality requirements is beneficial
Familiarity with order management is beneficial

Competencies

Strong written and verbal communication skills
Strong people and relationship building skills
Customer driven with a positive, professional, determined attitude
Strong organizational skills with the ability to multi-task with attention to detail and accuracy
Basic math skills (addition, subtraction, margin calculations)
Proficient in the use of Microsoft Office Word and Excel
Proficiency in the use of business operational software (Oracle JDEdwards, SAP) is beneficial
Adapting to customer and supplier websites for orders, updates, changes, etc.

Key Interface and Stakeholders

Develop and maintain strong working relationships with:

Outside customers
Internal co-workers
Internal Sales and Application Engineers
Internal purchasing department
Internal supply chain personnel
Factory personnel
Management

Travel:

Local coverage
Travel for offsite training when required, 0-10%

Compensation range: $25.00-31.00/hour

Benefits:

401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee.

All applicants must successfully complete a background check and drug screening as a condition of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer support coordinator jobs in auburn, wa

Customer Support Coordinator

Customer Support Coordinator

Client Coordinator

Customer Experience & Scheduling Coordinator

Scheduling Coordinator

Coordinator 3, Technical Product Sales, Business Support, Comcast Business

Service Coordinator

Transfer Center Coordinator

Account Coordinator

Client Services Coordinator

Member Services Coordinator (BURIEN)

Agent Experience Coordinator

Member Services Coordinator (Columbia City)

Account Coordinator - Seattle, WA

Client Tax Coordinator

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