Top 4 Desktop support analyst Jobs in Auburn Hills, Mi

IT Analyst
Piston Automotive —Auburn Hills, MI
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
IT Support Analyst - Plum Market Corporation, Inc.
Plum Market —Farmington Hills, MI
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
1d

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IT Analyst

Piston Automotive -
Auburn Hills, MI

Apply Now

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Endpoint Security
Mobile device support
Cisco Unified Communications
IT user and group management
Software deployment
Meraki
Incident management software
iOS
Hardware maintenance
Data recovery
Server backup and recovery
Operating system updates
Printer (troubleshooting support)
Software installation
Android
Communication platforms
High school diploma or GED
VLAN
DHCP
Uninterruptible power supplies (UPS)
IT monitoring tools
Patch management
Video conferencing software
Disaster recovery implementation
Productivity software support
Desktop (troubleshooting support)
Computer management
Remote access software
DNS
Server virtualization

Full Job Description

Overview:

Piston Group is seeking a highly motivated and detail-oriented IT Support Analyst to join our Information Technology team supporting the Piston Automotive business unit. This position is based at our corporate headquarters in Redford, MI and will play a critical role in supporting both end users and core IT infrastructure. The ideal candidate will have experience across a broad range of technologies and possess strong problem-solving and critical thinking skills.

Piston Group wasn’t just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.

Why Piston Group? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement, Vehicle and Product Discounts

Responsibilities:

Provide daily end-user support, including troubleshooting hardware, software, and networking issues.
Administer and maintain Microsoft Active Directory (users, groups, computers).
Manage phone systems, badge access provisioning, and A/V conferencing tools.
Coordinate incident and trouble response using ServiceNow ITSM platform.
Install, configure, and support company-approved software, including:
- Microsoft Office Suite, Teams, OneDrive, SharePoint
- AutoCAD, Adobe Suite, Syncplicity, Teamcenter/CATIA
Provide mobile device support, including Microsoft Authenticator and mobile Office apps.
Troubleshoot and support wired/wireless networks, DHCP, VLANs, and IPAM.
Support multifunction printer/copier units.
Maintain and diagnose physical datacenter components such as routers, switches, firewalls, servers, UPS systems, storage arrays, and environmental sensors.
Apply Windows Updates, manage security patches, and handle image deployment.
Maintain backup and recovery processes and technologies.
Occasional travel to other sites may be required ( 10%)

Required Skills and Technologies:

Core Platforms: Microsoft Active Directory, Microsoft 365 (Office, Teams, OneDrive, SharePoint)
Systems Management: Image Deployment, Patch Management, Windows Updates
Networking: DNS, DHCP, VLAN, IPAM, Cisco Meraki
Virtualization: VMware vCenter and ESXi
Monitoring & Remote Tools: SolarWinds, Endpoint Protection, ServiceNow
Hardware Support: Printers/Copiers, servers, networking and A/V equipment
Backup & Disaster Recovery: Experience with enterprise-grade solutions
Mobile Device Support: iOS/Android mobile Office suite and multilayer security tools

Qualifications:

Associate’s or Bachelor’s Degree in Information Technology or related field preferred, High School Diploma or GED required.
3+ years of experience in IT support or infrastructure-related role.
- Relevant certifications (MCSA, CompTIA, Cisco, VMware, etc.) are a plus.
Ability to work onsite Monday through Friday at the Lake Orion Plant

Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at [email protected]. We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers

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desktop support analyst jobs in auburn hills, mi

IT Analyst

IT Support Analyst - Plum Market Corporation, Inc.

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