Top 159 Technical support representative Jobs in Auburn Hills Mi

Customer Service Representative I
Bourns —Auburn Hills, MI
- $35,000 - $38,000 a year
- Spanish
- Microsoft Excel
- High school diploma or GED
IT Support Technician - III
Value IT Consulting —Troy, MI
- $70,000 - $85,000 a year
- Temporary
- Clean driving record
- 5 years
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d
Help Desk Representative
Quin Richmond Plumbing Service —Detroit, MI
- $22.77 - $33.00 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health savings account
- Relocation assistance
Quick Apply
VFD Technical Support Specialist
ABB Inc. —Rochester, MI
- $52,500 - $84,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
19h
Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $17 an hour
- Monday to Friday
- Background check
- Computer literacy
- Office
- Paid holidays
- Dental insurance
Quick Apply
Call Center Representative
DORT FINANCIAL CU —Grand Blanc, MI
- $22 an hour
- Full-time
- Research
- High school diploma or GED
- US work authorization
- Health savings account
- AD&D insurance
Automotive Customer Service Representative (On-Site)
Concentrix —Auburn Hills, MI
- $20 - $22 an hour
- Urgently hiring
- Mid-level
- Office
- Residential
- Paid training
- Paid holidays
Part-Time Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $15 an hour
- Part-time
- Background check
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Technical Sales Support Representative I
Woodland Direct —Auburn Hills, MI
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Electrical experience
- Paid training
- Health savings account
Quick Apply
5d
Heavy Duty Truck Technical Support Specialists
DXC Technology —Troy, MI
- Overtime
- Hybrid work
- ASE Certification
- Computer literacy
- Mid-level
8d
Senior Customer Service Representative
Wesco —Livonia, MI
- $26.02 - $32.53 an hour
- Urgently hiring
- 5 years
- Writing skills
- Research
- Health insurance
- Dental insurance
Automotive Repair and Technical Support Advisor
Accenture —Auburn Hills, MI
- $27 - $42 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Client Representative
OHM Advisors —Auburn Hills, MI
- Full-time
- Civil engineering
- Mid-level
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
IT Fulfillment Specialist
TridentCare —Southfield, MI
- Mid-level
- Windows
- Associate's degree
Quick Apply
Strategic Support Lead (Southfield, MI)
Abbott Laboratories —Southfield, MI
- $86,700 - $173,300 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Health insurance
- Tuition reimbursement
Customer Service Representative
Safety Serve LLC —Farmington Hills, MI
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Customer Service Representative
Bloomfield Hills Collision Cen —Bloomfield Township, MI
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Sales
- Health insurance
- Dental insurance
Technical Support Engineer/Field Applications Engineer
Diversified Technical Systems, Inc. —Novi, MI
- $81,000 - $130,000 a year
- Overtime
- Engineering
- Laboratory experience
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Flow Control Group —Troy, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
1d
Sales/Service Representative
Woodland Direct —Auburn Hills, MI
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
5d

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Customer Service Representative I

Bourns -
Auburn Hills, MI

Apply Now

Job Details

$35,000 - $38,000 a year

Qualifications

High school diploma or GED

Full Job Description

Title: Customer Service Representative I
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Career at Bourns:
If working for an organization with a long history of technological innovation and high advancement potential in a supportive, collaborative, and positive work environment are top considerations for your next career move, then you need to look at the opportunities at Bourns.

Bourns was founded 75 years ago with the guiding principles of providing breakthrough technology solutions, high-quality products, responsive service, and exceptional value. Those principles still hold true today and have instilled a culture that is committed to excellence and ethical operations. As a leading provider of advanced components for power conversion, circuit protection, and motion control sensing solutions, Bourns employs more than 9,000 people in 21 countries and operates 17 manufacturing centers and 15 R&D facilities. Our customers and partners rely on Bourns to meet strict design requirements and satisfy international standards in a broad range of industries and applications. We achieve this stature because Bourns employees excel in the development of new products and continuous improvement processes that keep the company a global leader in delivering outstanding service.

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Job Description:
Bourns, Inc., a leading manufacturer of electronic components serving customers worldwide, is seeking a motivated and customer-focused Customer Service Representative I to join our team in Auburn Hills, Michigan. This entry-level opportunity is ideal for individuals who enjoy helping customers, solving problems, and working in a collaborative business environment. The role supports customers, distributors, and sales representatives while developing a strong foundation in customer service, order management, and sales support.

Position Summary

As a Customer Service Representative I, you will serve as a key point of contact for customers and business partners, providing professional support via phone and email. You will assist with customer inquiries, process orders, coordinate delivery requests, and work closely with internal departments to ensure outstanding customer experience. This role offers valuable exposure to customer service operations, sales support, and business systems while providing opportunities for professional growth. This role is hybrid and the standard working hours will be 8:00 a.m to 4:30 p.m. EST.

Key Responsibilities

Respond promptly and professionally to customer inquiries via phone and email.
Process customer orders accurately and verify order information for completeness.
Coordinate expedited deliveries and support customer order management activities.
Act as a liaison between customers and internal departments to resolve inquiries and issues.
Analyze and respond to order status requests, open order reports, quotations, and performance reports.
Process return material authorizations (RMAs), sample requests, stock rotations, and related customer service documentation.
Prepare reports, charts, and data to support sales and customer service activities.
Ensure compliance with company policies, procedures, and customer agreements.
Perform additional duties as assigned.

Qualifications

Education

High school diploma or equivalent required.
Associate's or Bachelor's degree preferred.
Continued education, vocational training, or professional development is highly desirable.

Experience

0 to 3 years of experience in customer service, sales support, technical support, electronics, or a related business environment preferred.
Internship or customer-facing experience is a plus.

Skills & Competencies

Strong customer service orientation and commitment to deliver exceptional support.
Excellent verbal and written communication skills.
Ability to effectively interact with customers, colleagues, and management at all levels.
Strong organizational and time management skills.
Attention to detail and ability to manage multiple priorities.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
SAP experience is a plus.
Bilingual Spanish language skills are desirable but not required.

Why Join Bourns?

At Bourns, you'll become part of a respected global organization with a long history of innovation, quality, and customer commitment. We offer a collaborative work environment where employees are supported in developing their skills and advancing their careers.

Benefits of Working at Bourns

Competitive compensation and benefits package
Career growth and development opportunities
Collaborative and team-oriented culture
Exposure to global customers and business operations
Stable, industry-leading organization with a strong reputation for innovation

Hiring Range $35.000- $38,000

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Bourns is an equal opportunity employer. At Bourns, we are committed to treating all Applicants and Employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

If you are results-oriented, have the drive to find industry-leading ways to meet ongoing technological challenges, and go the extra mile to maximize customer relationships, then we invite you to apply to join the Bourns team.

Apply Now

Refine Your Search

technical support representative jobs in auburn hills mi

Customer Service Representative I

IT Support Technician - III

Help Desk Representative

VFD Technical Support Specialist

Technical Support Representative

Call Center Representative

Automotive Customer Service Representative (On-Site)

Part-Time Technical Support Representative

Technical Sales Support Representative I

Heavy Duty Truck Technical Support Specialists

Senior Customer Service Representative

Automotive Repair and Technical Support Advisor

Client Representative

IT Fulfillment Specialist

Strategic Support Lead (Southfield, MI)

Customer Service Representative

Customer Service Representative

Technical Support Engineer/Field Applications Engineer

Customer Service Representative

Sales/Service Representative

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