Top 52 Collection agent Jobs in Audubon, Pa

Call Center Agent
Portnoff —King of Prussia, PA
- Full-time
- Spanish
- 3 years
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Home Health Collections Associate
BAYADA Home Health Care —Pennsauken, NJ
- $20 - $26 an hour
- No weekends
- Remote
- Computer literacy
- Research
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
12h
Accounting Professional - Credit/Collections
Siemens Healthineers —Malvern, PA
- $78,240 - $107,580 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Research
- Disability insurance
- Health insurance
Credit & Collections Analyst
Bentley Systems —Exton, PA
- Online Application
- Hybrid work
- Mid-level
- Office
- Administrative experience
7d
Office Support Person V - Collections - Utility - Finance Team
Montgomery County Pennsylvania —Norristown, PA
- $20.52 - $25.41 an hour
- Full-time
- Office
- High school diploma or GED
- Contracts
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —West Chester, PA
- $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Glen Mills, PA
- $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Accounts Receivable & Collections Clerk
The Food Source International Inc —Exton, PA
- Overtime
- Microsoft Outlook
- Mid-level
- Office
Special Collections Associate
The Franklin Inst —Philadelphia, PA
- $30 an hour
- Part-time
- Writing skills
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Senior Associate, Home Health Collections
BAYADA Home Health Care —Pennsauken, NJ
- $48,000 - $65,000 a year
- Remote
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
5d
Archivist and Collections Coordinator
Founding Forward —Phoenixville, PA
- Online Application
- Research
- Mid-level
- 3 years
- Paid jury duty
- Paid holidays
Quick Apply
14d
Senior Collection Associate - Pharmacy
Children’s Hospital of Philadelphia —Philadelphia, PA
- $28.05 - $35.05 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Part Time Toll Collection
PRWT Services, Inc. —Philadelphia, PA
- Part-time
- Ability to walk for extended periods
- English
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Collections Analyst
Independence Blue Cross —Philadelphia, PA
- Mid-level
- Bachelor's degree
- Business
Data Collection Supervisor, Self-Driving
Tesla —Devon, PA
- Full-time
- Computer literacy
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Data Collection Representative
RDSolutions —Warminster, PA
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
3d
Data Collection Specialist
ARRB Systems —Exton, PA
- Full-time
- OSHA
- Computer literacy
- Office
AR.Collections Associate-Medical Billing
InTouch Med Supply —King of Prussia, PA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Research
- Mid-level
- Profit sharing
- Paid holidays
Supv Collections
Independence Blue Cross —Philadelphia, PA
- Inventory management
- 3 years
- Finance
Associate Registrar for Collections
Philadelphia Museum of Art —Philadelphia, PA
- $56,292.08 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
4d

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Call Center Agent

Portnoff
King of Prussia, PA

Quick Apply

Job Details

Full-time

Benefits

Free parking
Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Employee relationship building

Full Job Description

Established in 1989, Portnoff Law Associates, Ltd. is a law firm that limits its practice to the collection of unpaid real estate taxes and municipal utility fees. PLA now represents more than 200 municipal clients throughout Pennsylvania, with offices in King of Prussia, Allentown, and Aliquippa.

PLA is on the lookout for dynamic candidates who are fueled by a passion for excellence and excel in both verbal and written communication. Joining the PLA family means becoming part of a vibrant team dedicated to serving municipal clients with distinction. The warm and welcoming work environment at PLA has fostered lasting relationships, with many employees celebrating over a decade of success and advancement into leadership roles. PLA provides a supportive work-life balance atmosphere.

The primary location for PLA employment is our corporate King of Prussia main office with safe and free parking. The location is conveniently situated near Routes 76 and 202 with easy access to public transportation. But wait, there's more! PLA offers competitive employment packages complete with benefits that even include free access to our fitness facility. Get ready to embark on a rewarding journey with PLA!

The Call Center Agent is the primary point of contact for property owners in connection with the collection of delinquent municipal taxes and fees. The Call Center Agent responds to inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration.

Essential Duties and Responsibilities

Maintain an ongoing understanding of, and consistently comply with, the rules and regulations associated with the Fair Debt Collections Practices Act (FDCPA), the Municipal Claims and Tax Liens Act (MCTLA) and PLA processes and procedures.
Respond to a high volume of inbound telephone calls and/or website inquiries pursuant to PLA operating procedures and directives.
Return voicemail messages to property owners in accordance with PLA operating procedures and directives.
Evaluate file status and respond quickly and appropriately to call inquiry.
Effectively negotiate payment arrangements consistent with client and PLA parameters. Accurately calculate payment amounts and record instructions for payment allocation. Create payment plan modules and diary/rediary file(s) with the appropriate action plan code(s).
Screen callers and evaluate eligibility for hardship consideration. Prepare applications as directed or as needed.
Document accurate and comprehensive call summaries and diary/rediary file(s) with appropriate action plan code(s).
Communicate with legal staff, Account Managers and/or other departments as needed.
De-escalate dissatisfied callers. Resolve complaints. Redirect callers to the appropriate individual when needed.
Satisfy established key performance indicators (KPI).
Attendance in the office as scheduled or when needed.
Other duties as assigned.

Qualifications:

Confident and clear telephone speaking voice.
Effective verbal expression combined with excellent active listening skills.
Demonstrated skills of poise, empathy, diplomacy, and tact.
Ability to work with and synthesize information from multiple sources.
Capable of rapidly analyzing and delivering concise, accurate summaries of discussions.
Skilled in building relationships and working effectively with individuals at all levels, both within and outside the organization.
MS Office Proficiency
Dependable, with strong work ethic and personal integrity
One-three years of experience successfully managing collection claims subject to the FDCPA and the FCEUA
Fluent in Spanish a Plus (pay a premium rate)

Education and/or Experience

High School Diploma or equivalency.
One-three years’ experience successfully managing collection claims subject to the FDCPA and the FCEUA preferred.

Compensation and Benefits:

Commensurate with experience
Health Reimbursement Arrangement (Full-time employees)
Dental and Vision Coverage (Full-time employees)
401(k) Retirement Investment Plan with Employer Match
Paid Time Off & Holidays (Full-time employees)
Section 125 Flexible Spending Account
Portable Colonial Supplemental Life and STD/LTD Insurance Options
Employee Assistance Program
Free Fitness Facility

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Quick Apply

Refine Your Search

collection agent jobs in audubon, pa

Call Center Agent

Home Health Collections Associate

Accounting Professional - Credit/Collections

Credit & Collections Analyst

Office Support Person V - Collections - Utility - Finance Team

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Accounts Receivable & Collections Clerk

Special Collections Associate

Senior Associate, Home Health Collections

Archivist and Collections Coordinator

Senior Collection Associate - Pharmacy

Part Time Toll Collection

Collections Analyst

Data Collection Supervisor, Self-Driving

Data Collection Representative

Data Collection Specialist

AR.Collections Associate-Medical Billing

Supv Collections

Associate Registrar for Collections

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