Top 35 Caller Jobs in Augusta, Ga

Licensed Crisis Counselor - Fully Remote in Georgia
ProtoCall Services Inc. —Georgia
- $28.55 - $32.55 an hour
- Weekends as needed
- Remote
- Background check
- LMFT
- Master of Social Work
- Paid training
- Health savings account
Medical Assistant
Center for Primary Care, P.C. —Augusta, GA
- Extended hours
- BLS Certification
- HIPAA
- High school diploma or GED
- Profit sharing
- Paid time off
Quick Apply
Patient Services Representative
AO Multispecialty Clinic —Augusta, GA
- Full-time
- Computer literacy
- HIPAA
- English
Quick Apply
Collections Specialist
Contract Callers, Inc. —Augusta, GA
- $13 - $17 an hour
- 8 hour shift
- Hybrid work
- Entry level
- Paid training
- Health insurance
Patient Services Representative
Center for Primary Care, P.C. —Augusta, GA
- Extended hours
- CPR Certification
- BLS Certification
- HIPAA
- Profit sharing
- Paid time off
Quick Apply
Front Desk Associate
Planet Fitness —Augusta, GA
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
3d
Medical Screener - Reception Technician (Customer Service)
CSL Plasma —Augusta, GA
- Part-time
- Bilingual
- Basic math
- High school diploma or GED
8d
Customer Service Representative
QUIPT HOME MEDICAL INC —Grovetown, GA
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
3d
Welcome Center - Member Services
Family YMCA of Greater Augusta —Augusta, GA
- From $10 an hour
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
Quick Apply
10d
Member Services Representative
Planet Fitness —Martinez, GA
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
10d
E911 Communications Officer II
Augusta Richmond County —Augusta, GA
- $43,620.99 a year
- CPR Certification
- Computer literacy
- Basic math
Member Services PT Martinez
Planet Fitness —Martinez, GA
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
8d
Office Specialist-MCG Neurosurgery
Augusta University —Augusta, GA
- $16.54 - $19.86 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Welcome Center Staff - North Augusta
Family YMCA of Greater Augusta —North Augusta, SC
- From $10 an hour
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
Quick Apply
4d
Fitness Trainer
Planet Fitness —Augusta, GA
- Full-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Medical Assistant Cert - 32 hrs - Wms Hlth Clinic - Augusta, GA
2310 AU Medical Center, Inc. —Augusta, GA
- Full-time
- BLS Certification
- Outpatient experience
- High school diploma or GED
1d
Medical Assistant - Back Office
Center for Primary Care, P.C. —North Augusta, SC
- Extended hours
- BLS Certification
- HIPAA
- High school diploma or GED
- Profit sharing
- Paid time off
Quick Apply
Medical Assistant Cert - Medicine Clinic - Augusta, GA
2310 AU Medical Center, Inc. —Augusta, GA
- Full-time
- BLS Certification
- Outpatient experience
- High school diploma or GED
1d
Assistant Manager
Planet Fitness —North Augusta, SC
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
11d
Medical Assistant Cert - Cardiology Clinic - Augusta, GA
2310 AU Medical Center, Inc. —Augusta, GA
- Full-time
- BLS Certification
- Outpatient experience
- Clinic
13h

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caller jobs near augusta, ga

Licensed Crisis Counselor - Fully Remote in Georgia

ProtoCall Services Inc. -
Georgia

Apply Now

Job Details

Full-time
$28.55 - $32.55 an hour

Benefits

Paid training
Health savings account
Loan repayment program
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

Master of Social Work
Teamwork
Mental health counseling
Master of Arts
Clinical documentation

Full Job Description

Qualifications & Benefits:

Education (one of the following required):

MSW, PsyD, or PhD in a behavioral health field, OR
M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program

Licensure (must reside in GA and hold one of the following):

LMSW
LAPC (APC)
LPC
LCSW
LMFT

Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services

Location: Remote, Georgia residency required

Benefits

Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement

Compensation & Incentives

In addition to base hourly pay, our crisis counselors are eligible for the following incentives:

+ $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
+ $1.00/hour - for working a full 40-hour schedule in the workweek post-training
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are

Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.

We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.

Role Expectations:

About the Role

As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.

Primary Responsibilities

Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.

What You Can Expect

Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Job Type: Full-time

Pay: $28.55 - $32.55 per hour

Benefits:

401(k) 3% Match
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Loan repayment program
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: Remote

Apply Now

Refine Your Search

caller jobs in augusta, ga

Licensed Crisis Counselor - Fully Remote in Georgia

Medical Assistant

Patient Services Representative

Collections Specialist

Patient Services Representative

Front Desk Associate

Medical Screener - Reception Technician (Customer Service)

Customer Service Representative

Welcome Center - Member Services

Member Services Representative

E911 Communications Officer II

Member Services PT Martinez

Office Specialist-MCG Neurosurgery

Welcome Center Staff - North Augusta

Fitness Trainer

Medical Assistant Cert - 32 hrs - Wms Hlth Clinic - Augusta, GA

Medical Assistant - Back Office

Medical Assistant Cert - Medicine Clinic - Augusta, GA

Assistant Manager

Medical Assistant Cert - Cardiology Clinic - Augusta, GA

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