Top 87 Customer advocate Jobs in Augusta, Ga

Hospital Based Patient Advocate (Tuesday- Saturday)
Elevate Patient Financial Solutions —Augusta, GA
- $18 - $23 an hour
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Telephone Triage Virtual RN
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Remote
- Mid-level
- 3 years
- Telehealth
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Brand Ambassador
Sandpiper Productions —Augusta, GA
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Xfinity Retail Sales Consultant
Comcast Corporation —Augusta, GA
- $15.00 - $22.69 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Retail sales
- Paid parental leave
- Health insurance
3d
Baker and Packager Associate
Sam's Club —Augusta, GA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Student Transition Advisor
Augusta University —Augusta, GA
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Health insurance
8d
Cafe Associate
Sam's Club —Augusta, GA
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
PAS PSO Prior Authorization Specialist III WMCG
1000 Wellstar Health System, Inc. —Augusta, GA
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
Residential Installation & Service Technician
Comcast Corporation —Martinez, GA
- $18.20 an hour
- Overtime
- Residential
- High school diploma or GED
- Driver's License
Produce Associate
Sam's Club —Augusta, GA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Augusta, GA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Senior Agency Development Representative - Eastern Alliance
ProAssurance —Georgia
- $66,229 - $109,289 a year
- Full-time
- Remote
- 7 years
- Microsoft Excel
- Marketing
RN - Private Duty Homecare
Maxim Healthcare Services Direct —Augusta, GA
- $27 - $35 an hour
- Part-time
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Field Reimbursement & Payer Relations Manager - Remote
Avanos Medical —Georgia
- $135,000 - $157,000 a year
- Full-time
- Up to 50% travel
- HIPAA
- Bachelor's degree
- Health insurance
- 401(k) matching
Administrative Manager
NATIONAL YOUTH ADVOCATE PROGRAM —Augusta, GA
- $48,500 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Mileage reimbursement
- Paid parental leave
Quick Apply
Customer Advocate
ImageFIRST Healthcare Laundry Specialists —Augusta, GA
- $78,000 a year
- Full-time
- Inventory management
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Vans: Assistant Manager - Augusta Mall
VF Corporation —Augusta, GA
- $20.00 - $28.50 an hour
- Full-time
- Word processing
- Merchandising
- Mid-level
Quick Apply
10d
Specialty Representative, Migraine - Augusta, GA
AbbVie —Augusta, GA
- $78,500 - $192,500 a year
- Full-time
- Remote
- Pass drug screening
- English
- High school diploma or GED
- Paid holidays
- Health insurance
HR Business Partner - SRNS NNSA Missions/SRTE
Savannah River Nuclear Solutions, LLC —Aiken, SC
- $73,608 - $103,224 a year
- Microsoft Excel
- Doctoral degree
- Master's degree
- Paid holidays
- Disability insurance
10d
Rural Health Program Doula
1000 Wellstar Health System, Inc. —Augusta, GA
- Weekends as needed
- Nursing
- Hospital
- BLS Certification

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Hospital Based Patient Advocate (Tuesday- Saturday)

Elevate Patient Financial Solutions -
Augusta, GA

Quick Apply

Job Details

Full-time
$18 - $23 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program
Pet insurance

Qualifications

Microsoft Outlook
Spreadsheets
HIPAA
Healthcare privacy protection

Full Job Description

Make a real difference in patients’ lives—join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in {City, State}, with a Tuesday-Saturday 10:30am-7pm. Weekends and Holiday coverage Required.

Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate’s mission is to make a difference. Are you ready to be the difference?

As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy—meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life’s most vulnerable moments.

Job Summary

The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.

Essential Duties and Responsibilities

Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
Complete the appropriate applications and following through until approved.
Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
Provide exceptional customer service skills at all times.
Maintain assigned work queue of patient accounts.
Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
Conduct in-person community visits as needed to acquire documentation.
As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
Regular and timely attendance.
Other duties as assigned.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

Some college coursework preferred
Prior hospital experience preferred
Adaptability when dealing with constantly changing processes, computer systems and government programs
Professional experience working with state and federal programs
Critical thinking skills
Ability to maneuver throughout the hospital and patients’ rooms throughout scheduled work shift.
Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
Effectively communicate both orally and written, to a variety of individuals
Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client’s Dress Code.
Hybrid positions require home internet connections that meet the Company’s upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate’s Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

Medical, Dental & Vision Insurance
401K (100% match for the first 3% & 50% match for the next 2%)
15 days of PTO
7 paid Holidays
2 Floating holidays
1 Elevate Day (floating holiday)
Pet Insurance
Employee referral bonus program
Teamwork: We believe in teamwork and having fun together
Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

Quick Apply

Refine Your Search

customer advocate jobs in augusta, ga

Hospital Based Patient Advocate (Tuesday- Saturday)

Telephone Triage Virtual RN

Brand Ambassador

Xfinity Retail Sales Consultant

Baker and Packager Associate

Student Transition Advisor

Cafe Associate

PAS PSO Prior Authorization Specialist III WMCG

Residential Installation & Service Technician

Produce Associate

Prepared Meals and Rotisserie Chicken Associate

Senior Agency Development Representative - Eastern Alliance

RN - Private Duty Homecare

Field Reimbursement & Payer Relations Manager - Remote

Administrative Manager

Customer Advocate

Vans: Assistant Manager - Augusta Mall

Specialty Representative, Migraine - Augusta, GA

HR Business Partner - SRNS NNSA Missions/SRTE

Rural Health Program Doula

I want to receive the latest job alert for customer advocate in augusta, ga

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