Top 160 Operations manager/program director Jobs in Augusta, Ga

Director of Customer Experience, Aviation MRO
StandardAero —Augusta, GA
- Full-time
- Background check
- 8 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
LPN- $5,000 Sign On Bonus
Anchor Post Acute —Aiken, SC
- $30 - $33 an hour
- 12 hour shift
- Nursing
- Skilled nursing facility
- HIPAA
- Health insurance
- Tuition reimbursement
Quick Apply
11d
Medical Surgery Nursing Director
Clinical Management Consultants —Aiken, SC
- $100,730 - $130,320 a year
- Full-time
- Acute care
- Surgery
- Hospital
- Health insurance
- Retirement plan
Critical Care Nurse Manager, RN
Aiken Regional Medical Centers —Aiken, SC
- Nursing
- RN License
- 5 years
- Continuing education credits
- Health insurance
6d
Nurse Manager (RN), Free-Standing ER/ED @ Sweetwater
Aiken Regional Medical Centers —North Augusta, SC
- Acute care
- Nursing
- RN License
- Continuing education credits
- Health insurance
6d
Nurse Manager (RN), Free-Standing ER/ED @ Martintown
Aiken Regional Medical Centers —North Augusta, SC
- Acute care
- Nursing
- RN License
- Continuing education credits
- Health insurance
6d
Director - Care Management
Piedmont Healthcare —Augusta, GA
- Full-time
- RN License
- Hospital
- Licensed Clinical Social Worker
7d
RN Clinical Manager
Amedisys —Aiken, SC
- $75,000 - $85,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Paid parental leave
5d
Manager Burn Therapy
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Surgery
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
RN Manager PACU
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Surgery
- Mid-level
- Critical & Intensive Care
- Employee stock purchase plan
- Disability insurance
Quick Apply
14d
Area Sales Manager
Newrez —Aiken, SC
- Mid-level
- Finance
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
8d
Director, Program Management - Client Programs
ADP —Augusta, GA
- $114,500 - $213,500 a year
- Full-time
- Hybrid work
- PMP
- 8 years
- Travel
- Wellness program
- Disability insurance
1d
Director of Operations
First Watch Restaurants, Inc. —Augusta, GA
- Full-time
- Marketing
- 5 years
- Driver's License
Regional Operations Director - Southeast
SGA Dental Partners —Augusta, GA
- Full-time
- Hybrid work
- Pass drug screening
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Operations Manager
Bridge Builder Communities —Augusta, GA
- $60,000 - $75,000 a year
- Email
- Google Workspace
- 5 years
- Computer literacy
Quick Apply
7d
Social Work Program Manager
US Veterans Health Administration —Augusta, GA
- $146,481 - $190,424 a year
- Online Application
- Background check
- Master of Social Work
- Psychiatry
- Paid parental leave
- Paid holidays
Director of Operations
AITS Defence —Augusta, GA
- Full-time
- Hybrid work
- Human resources
- Experience equivalent to degree accepted
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Area Director
WhiteWater Express Car Wash —Augusta, GA
- $65,000 - $85,000 a year
- Weekends as needed
- Background check
- 5 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Practice Manager
Sound Physicians —Aiken, SC
- $70,000 - $100,000 a year
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Paid holidays
- Health insurance
Quick Apply
14d
Residential Program Manager
Helping Hands Inc —Aiken, SC
- Full-time
- Mid-level
- High school diploma or GED
- Children
- Health insurance
- Dental insurance
Quick Apply
13d

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operations manager/program director jobs near augusta, ga

Director of Customer Experience, Aviation MRO

StandardAero -
Augusta, GA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Disability insurance
Relocation assistance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Strategic management
Contract review
Accounts receivable management
Airframe & Powerplant License
Frontline customer support management
High school diploma or GED
Change management
Team development
Client invoicing
Bachelor's degree
Aerospace maintenance and repair projects
Customer relationship management (CRM) systems (technically supported)
Aviation
Revenue recognition
Data-driven problem-solving
Project contract management
Process management
Senior leadership

Full Job Description

Join StandardAero Augusta as the Director of Customer Experience, responsible for providing strategic leadership and operational oversight for all customer-facing functions within our Business Aviation MRO. Drive exceptional customer experience, improve service-related processes, and ensuring accurate, timely billing and contract compliance across the organization, including engine, aircraft, and avionics maintenance programs. Serves as a key liaison between Operations, Finance, Sales, and Executive Leadership to align customer commitments with operational performance and financial objectives.

For over 50 years, StandardAero Augusta has been setting the standard in Corporate Aircraft Maintenance. Our Part 145, Business Aviation MRO facility, is specialized to support an extensive range of aircraft models, including renowned brands such as Falcon, Hawker, Challenger, Gulfstream, and Embraer. With our recent 80,500 sq ft expansion we’ve doubled our footprint at AGS. Our facility focuses on 27 models of aircraft on the Airframe side, while our Engine Shop performs comprehensive overhauls on Honeywell HTF7000 and TFE731 engines, APUs, and performs diagnostics in our state-of-the-art test cells.

What You’ll Do:

Enhance, implement and manage the site’s Customer Experience Program.
Develop and execute a comprehensive Customer Service Strategy aligned with company growth and profitability goals.
Establish service standards, KPIs, and service-level agreements (SLAs) to drive measurable improvements in customer satisfaction and retention.
Act as executive escalation point for key customer issues, providing direct leadership to Billing, Customer Project Managers, Aircraft Line Service, and Reception.
Build a high-performance culture focused on accountability, responsiveness, and continuous improvement.
Establish clear roles, performance metrics, and development plans for all customer-facing staff, including partnering with HR on talent acquisition, performance management, and succession planning.
Ensure effective management of maintenance projects, heavy events, engine overhauls, and avionics programs from induction to redelivery, while overseeing contract interpretation, scope management, change orders, and customer communications.
Ensure accurate quoting, milestone tracking, and revenue capture in coordination with Operations and Finance.
Oversee billing accuracy, timeliness, and compliance to improve billing cycle efficiency and minimize disputes.
Monitor WIP (Work in Process), AR aging, and margin performance related to customer accounts.
Lead process improvement initiatives across customer-facing workflows, leveraging Lean Principles where applicable.
Collaborate with Operations to align production schedules with customer commitments.
Implement standardized communication protocols between maintenance teams and customers.
Support Sales in renewals, contract negotiations, and growth opportunities.
Lead business reviews and performance reporting for major customers.
Serve as the primary liaison between the customer and internal operations for all business and program-related matters.

Position Requirements:

Minimum 8 years of progressive leadership experience in an Aviation MRO environment (including Engine, Airframe, or Avionics maintenance).
Minimum 3 years in a senior leadership role overseeing customer-facing functions.
Experience with contract management, milestone billing, and revenue recognition.
Experience working with ERP/MRO systems and CRM platforms.
Minimum level of education, High School Diploma or GED equivalent.
Must be authorized to work in the U.S. without sponsorship.

Preferred Characteristics:

Strong understanding of FAA Part 145 repair station operations and maintenance workflows.
Bachelor’s degree in Aviation Management, Business Administration, or related field.
Proven ability to lead cross-functional teams in a high-volume, deadline-driven environment.
Demonstrated ability to drive process improvement and organizational change.
Data-driven decision-maker with strong analytical and problem-solving skills.
Strong financial acumen including budgeting, margin analysis, and cost control.

Benefits that make life better:

Sign-on and Relocation Bonus Eligible
Tuition Reimbursement
Comprehensive Healthcare Insurance
401(k) with a 5% company match, immediately vested
Paid Time Off accrued starting on day one
Bonus opportunities
Health & Dependent Care Flexible Spending Accounts
Short & Long-Term Disability Insurance
Life and AD&D Insurance
Career development and cross-training opportunities

#BIZAV

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance

Experience:

Aviation Management : 5 years (Required)

License/Certification:

Airframe & Powerplant License (Preferred)

Ability to Relocate:

Augusta, GA: Relocate with an employer provided relocation package (Required)

Work Location: In person

Quick Apply

Refine Your Search

operations manager/program director jobs in augusta, ga

Director of Customer Experience, Aviation MRO

LPN- $5,000 Sign On Bonus

Medical Surgery Nursing Director

Critical Care Nurse Manager, RN

Nurse Manager (RN), Free-Standing ER/ED @ Sweetwater

Nurse Manager (RN), Free-Standing ER/ED @ Martintown

Director - Care Management

RN Clinical Manager

Manager Burn Therapy

RN Manager PACU

Area Sales Manager

Director, Program Management - Client Programs

Director of Operations

Regional Operations Director - Southeast

Operations Manager

Social Work Program Manager

Director of Operations

Area Director

Practice Manager

Residential Program Manager

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