Top 2 Quality assurance analyst Jobs in Augusta, Ga

Quality Process Analyst
Coforge Ltd. —Augusta, GA
- $25 - $30 an hour
- Full-time
- Background check
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
4d
Software IT Business Analyst Tester
Savannah River Mission Completion —Aiken, SC
- $69,100 - $124,400 a year
- Online Application
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
3h

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Software IT Business Analyst Tester
Savannah River Mission Completion —Aiken, SC
Helps to analyze and evaluate user requirements by coordinating with the user to define the problem, data set availability, report requirements and system…
$69,100 - $124,400 a year
3h

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Workday Test Analyst (Remote)
SOLV Energy, LLC —Columbus, OH
Bachelor’s degree in Information Systems, Human Resources, Business, or related field (preferred). This role partners with HR, Payroll, IT, and cross-functional…
$83,822 - $100,587 a year
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5d
SDET / QA Automation Analyst
Aries Solutions —Westerville, OH
Displays excellent communication skills with both technical and non-technical personnel. Effectively collaborate with the engineering team and create testing…

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Quality Process Analyst

Coforge Ltd. -
Augusta, GA

Quick Apply

Job Details

Full-time
$25 - $30 an hour
4 days ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Operational analysis
Defect resolution root cause analysis
Data analysis reporting
Monitoring compliance data
Regulatory compliance
Six Sigma methodology implementation
Performance Reporting
Data reporting
Gap analysis
Metrics Reporting
Mid-level
Quality reports
Quality control data reporting
Quality assurance audits
Analysis skills
Bank experience
Call monitoring
Data-driven problem-solving
Lean Six Sigma Green Belt
Operational excellence initiatives
Quality audits
Process improvement planning
Root cause analysis
Process management
Compliance standards auditing
Measurement (quality control)

Full Job Description

Coforge is hiring forQuality Process Analyst cnadidate with below skillset
·The Quality Process Analyst is responsible for monitoring, evaluating, analyzing and reporting customer interactions to ensure compliance with client requirements, company policies, regulatory standards, and quality expectations.
·The role focuses on identifying performance gaps, coaching opportunities, process improvement initiatives, and trends that enhance customer experience, operational efficiency, and overall service delivery.
·The Quality Process Analyst works closely with Operations, Training, Workforce Management, Customer (Client) and Client Services teams to drive continuous improvement through data-driven insights and quality assurance programs.
·Experience in banking, financial services, or call center environment.
·Candidates should have previous experience auditing work for quality, identifying trends, performing root cause analysis, and providing actionable feedback.
·Familiarity with Lean Six Sigma or continuous improvement methodologies is preferred (Green Belt is a plus but not required).
·Strong analytical skills, attention to detail, and experience using quality metrics and reporting are important.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off

Work Location: In person

Quick Apply

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quality assurance analyst jobs in augusta, ga

Quality Process Analyst

Software IT Business Analyst Tester

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