Top 25 software it business analyst Jobs in augusta, ga

Bilingual Technical Customer Support Agent (English/Spanish)
ADP —Augusta, GA
- Full-time
- Spanish
- English
- Databases
- Paid time off
- Benefits from day one
12d
IT Systems Support Analyst
Augusta University —Augusta, GA
- $52,500 - $65,600 a year
- Full-time
- Background check
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
9d
IT SAP Analyst
Textron Specialized Vehicles —Augusta, GA
- Full-time
- Research
- Mid-level
- Office
Computer Network Defense Analyst (CNDA)
Sentar —Augusta, GA
- Monday to Friday
- Mid-level
- In-person
- Under 1 year
- Disability insurance
- Health insurance
Data Analyst
Augusta University —Augusta, GA
- $62,300 - $66,030 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
2d
Cybersecurity Engineer
Amentum —Aiken, SC
- $100,000 - $140,000 a year
- Full-time
- Azure
- 6 years
- Computer Science
- Employee stock purchase plan
- Paid holidays
8d
Quality Control Laboratory Analyst
Halocarbon —North Augusta, SC
- Overtime
- Microsoft Outlook
- Basic math
- Mid-level
10d
Software IT Business Analyst
Savannah River Mission Completion —Aiken, SC
- $69,100 - $124,400 a year
- Online Application
- Mid-level
- High school diploma or GED
- Scripting
- Paid parental leave
- Health savings account
3d
Manufacturing IT Developer III
Bridgestone Americas —Trenton, SC
- Full-time
- Computer science
- Computer Science
- 5 years
10d
Senior Geospatial Analyst
GeoYeti —Augusta, GA
- Full-time
- 5 years
- Bachelor of Science
- High school diploma or GED
IMINT Analyst Expert
Amentum —Fort Gordon, GA
- Full-time
- Doctoral degree
- 5 years
- Bachelor of Science
EMR SPECIALIST
Aiken Professional Association —Aiken, SC
- Full-time
- Writing skills
- English
- Mid-level
- Health insurance
- Dental insurance
Classroom and Event Scheduling Coordinator
Augusta University —Augusta, GA
- $18.85 - $24.04 an hour
- Full-time
- Background check
- Classroom
- High school diploma or GED
- Paid holidays
- Health insurance
Machining Engineering - CNC Analyst I
BAE Systems Inc. —Aiken, SC
- $59,023 - $100,339 a year
- Full-time
- Databases
- High school diploma or GED
- Continuous improvement
- Health savings account
- Paid holidays
Full Stack Developer / IT Programmer Analyst (Associate or Mid-level or Senior-level)
Savannah River Mission Completion —Aiken, SC
- $56,100 - $153,200 a year
- Online Application
- Computer Science
- Research
- Mid-level
- Paid parental leave
- Health savings account
3d
Performance Engineer
CGI Group, Inc. —United States
- $85,100 - $121,200 a year
- Computer Science
- 5 years
- Writing skills
- Paid parental leave
- Paid holidays

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software it business analyst jobs near augusta, ga

Bilingual Technical Customer Support Agent (English/Spanish)

ADP -
Augusta, GA

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Job Details

Full-time
12 days ago

Benefits

Paid time off
Benefits from day one
Volunteer time off
Opportunities for advancement

Qualifications

Spanish
English

Full Job Description

ADP is hiring a Technical Support Analyst.

Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more - providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.

Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.

Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.

TO SUCCEED IN THIS ROLE: Required Qualifications

1+ years of Customer Service experience
Bilingual - English and Spanish

BONUS POINTS FOR THESE: Preferred Qualifications

Microsoft Certified Professional (MCP) or equivalent certification/experience

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Apply Now

Refine Your Search

software it business analyst jobs in augusta, ga

Bilingual Technical Customer Support Agent (English/Spanish)

IT Systems Support Analyst

IT SAP Analyst

Computer Network Defense Analyst (CNDA)

Data Analyst

Cybersecurity Engineer

Quality Control Laboratory Analyst

Software IT Business Analyst

Manufacturing IT Developer III

Senior Geospatial Analyst

IMINT Analyst Expert

EMR SPECIALIST

Classroom and Event Scheduling Coordinator

Machining Engineering - CNC Analyst I

Full Stack Developer / IT Programmer Analyst (Associate or Mid-level or Senior-level)

Performance Engineer

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