Top 96 Medical office assistant Jobs in Augusta, Me

Medical Assistant
St. Marys Regional Medical Center —Lewiston, ME
- $21.55 - $29.68 an hour
- Full-time
- English
- High school diploma or GED
- Organizational skills
Patient Services Representative - Dermatology
MaineGeneral Health —Augusta, ME
- $19.50 - $35.18 an hour
- Part-time
- HIPAA
- Administrative experience
- Organizational skills
- 403(b) matching
- Disability insurance
Quick Apply
3d
Patient Care Coordinator
Augusta Dental —Augusta, ME
- Full-time
- Dental office
- In-person
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
5d
Patient Access Representative - Imaging, 32 hrs/wk
MaineGeneral Health —Augusta, ME
- $18.25 - $31.94 an hour
- Part-time
- Customer service
- Computer literacy
- Medical office experience
- 403(b) matching
- Disability insurance
Quick Apply
2d
Patient Service Rep - Winthrop Family Medicine (Full-time)
MaineGeneral Health —Winthrop, ME
- $19.50 - $34.13 an hour
- Full-time
- Computer literacy
- Analysis skills
- Communication skills
- 403(b) matching
- Disability insurance
Quick Apply
10d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Augusta, ME
- $53,279 - $77,805 a year
- Weekends as needed
- Background check
- Writing skills
- Medical office experience
Patient Service Specialist-Cardiology
MaineHealth —Augusta, ME
- $20.27 - $24.36 an hour
- Email
- High school diploma or GED
- Computer skills
- Cardiology
- Paid parental leave
- Parental leave
Supervisory Medical Support Assistant
US Veterans Health Administration —Augusta, ME
- $65,568 - $85,235 a year
- Part-time
- Background check
- Pass drug screening
- No experience needed
- Paid parental leave
- Paid holidays
5d
Patient Access Representative - Emergency Department 10am-830pm
MaineGeneral Health —Augusta, ME
- $18.25 - $31.94 an hour
- Weekends as needed
- ER
- Communication skills
- Entry level
- 403(b) matching
- Disability insurance
Quick Apply
11d
Medical Front Office - Patient Service Specialist
Saco Bay PT —Hallowell, ME
- $18 - $20 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
6d
Patient Services Representative - Allergy and Asthma/Nephrology/Infectious Disease/Palliative Care (Per Diem)
MaineGeneral Health —Augusta, ME
- $19.50 - $34.13 an hour
- Part-time
- Hospice & Palliative Medicine
- Communication skills
- Entry level
- 403(b) matching
- Employee assistance program
Quick Apply
4d
Patient Services Representative - Winthrop Family Medicine Per Diem
MaineGeneral Health —Winthrop, ME
- $19.50 - $34.13 an hour
- Part-time
- Computer literacy
- Computer skills
- Entry level
- 403(b) matching
- Employee assistance program
Quick Apply
10d
Medical Receptionist / Patient Services Representative
Be Well My Friend LLC —Augusta, ME
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Medical Receptionist - Urgent Care
ConvenientMD —Augusta, ME
- Part-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
11d
Patient Access Representative - Emergency Department, Per Diem
MaineGeneral Health —Augusta, ME
- $18.25 - $31.94 an hour
- Part-time
- ER
- Communication skills
- Entry level
- 403(b) matching
- Employee assistance program
Quick Apply
11d
Practice Coordinator - LH
MaineHealth —Damariscotta, ME
- $21.97 - $29.28 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Entry level
- Paid parental leave
- Parental leave
Patient Service Specialist-OBGYN
MaineHealth —Damariscotta, ME
- $20.27 - $24.36 an hour
- Email
- High school diploma or GED
- Ob/Gyn
- Computer skills
- Paid parental leave
- Parental leave
5d
Centralized Services Scheduler
MaineGeneral Health —Waterville, ME
- $21.11 - $36.93 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- 403(b) matching
- Disability insurance
Quick Apply
11d
Patient Access Associate - Hospital Registration
MaineHealth —Damariscotta, ME
- $19.87 - $23.75 an hour
- Email
- Microsoft Word
- Hospital
- Customer service
- Paid parental leave
- Parental leave
5d
Office Coordinator - Homecare and Hospice
MaineGeneral Health —Waterville, ME
- $21.14 - $37.00 an hour
- Part-time
- Customer service
- Office
- Home Health
- 403(b) matching
- Disability insurance
Quick Apply
4d

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Medical Assistant

St. Marys Regional Medical Center -
Lewiston, ME

Apply Now

Job Details

Full-time
$21.55 - $29.68 an hour

Qualifications

Safety protocol adherence
Phone communication
English
High school diploma or GED
Computer skills
Clinical confidentiality policies

Full Job Description

Job Summary:

Job Description

The Patient Service Representative serves as a key member of the medical office team and plays an important role in creating a welcoming, organized, and efficient experience for patients, clients, providers, and staff.

In this role, the Patient Service Representative is often the first point of contact for patients, whether in person or by phone. This position is responsible for greeting and registering patients, scheduling appointments, managing provider schedules, supporting telephone communication, and completing a variety of clerical and electronic medical record functions.

The Patient Service Representative helps ensure the office runs smoothly each day by supporting patient flow, maintaining accurate records, assisting with follow-up needs, and providing professional, compassionate service that reflects the mission and values of Covenant Health.

Key Responsibilities

The Patient Service Representative will:

Prepare the office for daily operations and help maintain an organized, professional environment.
Greet patients, clients, and visitors promptly and courteously.
Register patients and collect required demographic, employer, insurance, and billing information.
Provide necessary paperwork or electronic forms to patients and notify clinical staff of patient arrivals.
Schedule appointments, follow-up visits, referral appointments, and other patient-related services.
Manage provider schedules to support efficient patient flow and minimize wait times.
Make reminder calls to patients prior to appointments.
Track incomplete appointments and follow up as needed.
Review emergency department reports and other documentation to help ensure appropriate follow-up appointments are scheduled.
Answer incoming calls professionally, identify the practice and self, gather information, route calls, and take accurate messages.
Prepare clear and concise electronic phone messages and direct them to the appropriate recipient.
Collect co-pays, fees, or other payments and help ensure patients understand payment arrangements.
Process billing sheets, flow sheets, forms, and related documentation.
Retrieve, scan, index, and attach medical records and visit documentation into the electronic medical record.
Review pending charts and follow up on outstanding requests in a timely manner.
Process and distribute records related to injury treatment, pre-placement exams, transcription, test results, and other authorized patient records.
Maintain strict confidentiality of all patient, client, and organizational information.
Sort and distribute mail and order office supplies, non-medical supplies, and medical books as needed.
Provide administrative and secretarial support to managers, directors, providers, and other team members.
Assist with patient discharge processes within the appropriate software system.
Support the orientation of new staff as assigned.
Attend and participate in staff meetings, training opportunities, and ongoing performance improvement efforts.
Identify opportunities to improve office processes, patient experience, and workflow.
Work safely in accordance with OSHA standards, department policies, and organizational procedures.
Support and promote the mission, vision, and values of Covenant Health.
Perform other duties consistent with the role.

Job Requirements

The ideal candidate will have:

Strong customer service, interpersonal, and patient relation skills.
A professional, courteous, and compassionate communication style.
The ability to manage multiple priorities in a busy medical office setting.
Strong organizational skills and attention to detail.
The ability to work independently and as part of a team.
Sound judgment and the ability to use discretion when making decisions.
Excellent computer skills and the ability to learn and navigate multiple software systems.
Effective telephone communication skills.
The ability to read, write, speak, and understand English.
The ability to remain calm and professional when working with patients or callers who may be upset, fearful, angry, or frustrated.
The ability to work in a variety of settings, including busy, crowded, or confined workspaces.
A commitment to confidentiality, safety, professionalism, and continuous improvement.

Education and Experience

High school diploma or GED required.
One year of customer service experience in a medical office setting preferred.

An equivalent combination of education and experience that demonstrates proficiency in the responsibilities of this role may be considered.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$21.55 - $29.68

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Apply Now

Refine Your Search

medical office assistant jobs in augusta, me

Medical Assistant

Patient Services Representative - Dermatology

Patient Care Coordinator

Patient Access Representative - Imaging, 32 hrs/wk

Patient Service Rep - Winthrop Family Medicine (Full-time)

Medical Support Assistant (Advanced)

Patient Service Specialist-Cardiology

Supervisory Medical Support Assistant

Patient Access Representative - Emergency Department 10am-830pm

Medical Front Office - Patient Service Specialist

Patient Services Representative - Allergy and Asthma/Nephrology/Infectious Disease/Palliative Care (Per Diem)

Patient Services Representative - Winthrop Family Medicine Per Diem

Medical Receptionist / Patient Services Representative

Medical Receptionist - Urgent Care

Patient Access Representative - Emergency Department, Per Diem

Practice Coordinator - LH

Patient Service Specialist-OBGYN

Centralized Services Scheduler

Patient Access Associate - Hospital Registration

Office Coordinator - Homecare and Hospice

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