Category/Area of Expertise: Retail Operations
Job Requisition: 532006
Address: USA-ME-Augusta-118 Cony Street
Store Code: Asset Protection (2763080)
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Preventing and deterring theft and limiting the loss of company assets/product in the store (s) to which assigned through best in class service, healthy business partnerships, profit analysis and investigations.
DUTIES AND RESPONSIBILITIES
- Assist the Asset Protection Department in shrink reduction activity, including, but not limited to internal & external theft, exception based reporting and other audit functions assigned by the Regional Manager of Asset Protection.
- Develop knowledge of criminal justice system and the laws pertaining to private security practices.
- Maintain working relationships with local police and court systems.
- Complete and maintain accurate and appropriate reports and files.
- Must maintain company and location averages as it pertains to shoplifting apprehensions and deters.
- Detect, apprehend and/or deter shoplifters following established company guidelines and legal statutes of the states we operate in.
- Make court appearances when necessary as a result of prosecution.
- Be proficient in Closed Circuit TV and other asset protection technologies and programs.
- Maintain extreme confidentiality of all related information and investigations.
- Assist Regional Asset Protection Manager in training new Asset Protection Coordinators.
- Perform other duties as assigned.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
- New York State: Must have current New York State Security License or be able to obtain one (this will include successfully passing a required background check). Assistance in obtaining license provided. Maintain current security license throughout employment and provide documentation as needed to verify current status.
QUALIFICATIONS
- High school diploma or equivalent.
- Ability and willingness to learn the technical requirements of the job.
- Good written and verbal communication skills.
- Able to work independently and make quick, sound decisions.
- Ability to handle sensitive and confidential information.
- Have the ability to travel as required.
- Must meet minimum age requirements and pass a criminal background check.
Physical Requirements
- Must have sufficient visual acuity and audio capability to observe specific detail, such as selection of product and concealment, either via Closed Circuit TV or in person.
- Must have the mobility to respond quickly to front of store to apprehend shoplifters.
- Ability to use computers and other communication systems required to perform the job functions.
Schedule Requirements:
- Asset Protection Coordinators will work five, eight and a half-hour shifts and are allowed one weekend (Saturday and Sunday) off a month.
- Must work at least one Sunday per month.
- Must work two nights per week until at least 9:00PM. One of the nights needs to be a Thursday, Friday or Saturday; these nights will rotate every week.
- Needs to adhere to established retail guidelines as it pertains to breaks, meals, time off and vacation requests. The Regional Asset Protection Manager has the right to modify or complete your schedule at any time.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
