Top 52 Call center representative Jobs in Augusta Ga

Customer Service Call Center Agent
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Augusta, GA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Support Agent (P&C)
Jerry.ai —Augusta, GA
- $19 - $21 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
3d
Implementation Specialist I / Client Onboarding
ADP —Augusta, GA
- $18.50 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- Entry level
- Health insurance
- Paid time off
Customer Service & Collections Representative
Terminix Service, Inc. —Grovetown, GA
- $17 - $18 an hour
- Full-time
- Computer literacy
- Residential
- Computer skills
- Profit sharing
- Paid training
Quick Apply
Emergency Technical/Customer Service Representative
Helpware —Augusta, GA
- $16 an hour
- Extended hours
- Remote
- Computer literacy
- High school diploma or GED
- 1 year
Quick Apply
Banking Call Center Agent
Coforge Ltd. —Augusta, GA
- $17 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Mid-level
Quick Apply
Patient Services Representative
AO Multispecialty Clinic —Augusta, GA
- Full-time
- Computer literacy
- HIPAA
- English
Quick Apply
Customer Service Retention & Sales Representative
Coforge —Augusta, GA
- $16 - $17 an hour
- Urgently hiring
- 18 years or older
- Software troubleshooting
- Sales
- Paid time off
- 401(k) matching
Quick Apply
6d
Customer Service Retention & Sales Representative
Coforge Ltd. —Augusta, GA
- $17 an hour
- Call employer
- 18 years or older
- Software troubleshooting
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative
Center for Primary Care, P.C. —Augusta, GA
- Extended hours
- CPR Certification
- BLS Certification
- HIPAA
- Profit sharing
- Paid time off
Quick Apply
Donor Contact Representative
Shepeard Community Blood Center —Augusta, GA
- Weekends as needed
- Sales
- Pass drug screening
- Office
- Flexible schedule
Quick Apply
7d
Client Support Specialist - Current Gen
ADP —Augusta, GA
- Overtime
- Military
- Writing skills
- 3 years
- Paid time off
- Benefits from day one
Contact Center Agent - On Site
SRP FEDERAL CREDIT UNION —North Augusta, SC
- $18.25 - $19.28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
14d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Augusta, GA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
ThompsonGas LLC —Aiken, SC
- $18 - $20 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Client Care Representative
Benjamin Franklin Plumbing of North Augusta —North Augusta, SC
- Full-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
Inside Sales Representative
SERVPRO of Columbia County —Evans, GA
- $48,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Bilingual Technical Customer Support Agent (English/Spanish)
ADP —Augusta, GA
- Full-time
- Spanish
- English
- Databases
- Paid time off
- Benefits from day one
Telemarketer - State Farm Agent Team Member
Morgan Brinson - State Farm Agent —Augusta, GA
- $12.50 - $18.00 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Customer Service Call Center Agent

Doctors Hospital of Augusta -
Augusta, GA

Quick Apply

Job Details

Full-time

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
Work from home
401(k) matching
Loan assistance
Life insurance

Qualifications

1 year
Entry level

Full Job Description

Schedule: Monday - Friday 1030am-8pm CST

Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

See what a day in the life is like for a Patient Customer Advisor, click the link below.

Day in the Life - Candace - Customer Service Rep

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Summary and Qualifications

The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
Document patient inquiry and actions taken into the appropriate systems
Update or add insurance information and/or patient demographic information and request rebill
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
Escalate patient complaints to the appropriate individual/department based on the nature of the issue
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
Meet and maintain established departmental performance metrics for production and quality
Adhere to all compliance guidelines
Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
Previous call center experience preferably in a healthcare environment preferred
Ability to work a minimum of 90% of your day on the phone uninterrupted

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

call center representative jobs in augusta ga

Customer Service Call Center Agent

Inbound Sales Representative (Remote/Eastern Time)

Remote Customer Support Agent (P&C)

Implementation Specialist I / Client Onboarding

Customer Service & Collections Representative

Emergency Technical/Customer Service Representative

Banking Call Center Agent

Patient Services Representative

Customer Service Retention & Sales Representative

Customer Service Retention & Sales Representative

Patient Services Representative

Donor Contact Representative

Client Support Specialist - Current Gen

Contact Center Agent - On Site

Spanish Bilingual Remote Customer Service Representative

Customer Service Representative

Client Care Representative

Inside Sales Representative

Bilingual Technical Customer Support Agent (English/Spanish)

Telemarketer - State Farm Agent Team Member

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Day in the Life - Candace - Customer Service Rep

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