Top 35 Service writer Jobs in Augusta Ga

SERVICE WRITER
Murphy Auto Group DBA MIRACLE TOYOTA —Augusta, GA
- Full-time
- Sales
- Dealership
- Mid-level
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Service Advisor
Jim Hudson Cadillac of Augusta —Augusta, GA
- From $50,000 a year
- Full-time
- Dealership
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Service Advisor
Redline Powersports - Augusta, GA —Augusta, GA
- $2,580 - $3,772 a month
- Full-time
- Sales
- Dealership
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Service Advisor
Gerald Jones Audi VW —Martinez, GA
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Paid holidays
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9d
Volkswagen Service Advisor
Gerald Jones Auto Group —Augusta, GA
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply
Service and Parts Counter Clerk
Blanchard Equipment Company, Inc —Augusta, GA
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Advisor
Jiffy Lube - Allied Automotive Group —Augusta, GA
- Part-time
- Computer skills
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
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Heavy Equipment Service Advisor
Border Equipment —Augusta, GA
- Online Application
- Word processing
- Computer literacy
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Service Manager
MHC —Augusta, GA
- Full-time
- Management
- Dealership
- CDL
- Profit sharing
- Disability insurance
Quick Apply
Service Writer/Parts CSR
Landscapers Supply Inc. —Martinez, GA
- Full-time
- Public speaking
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Collision Estimator
Classic Collision —Augusta, GA
- Online Application
- ASE Certification
- Background check
- 18 years or older
- Paid training
- Paid holidays
Auto Care Center Service Manager
Walmart —Aiken, SC
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Automotive Service Advisor
Master Chevrolet Cadillac —Aiken, SC
- Full-time
- Dealership
- Entry level
- Paid holidays
Quick Apply
9d
Automotive Assistant & Service Managers
Mavis Tire Supply —Aiken, SC
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
1d
Service Manager
Tires Plus —Martinez, GA
- $18.54 - $27.81 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- 401(k)
Collision Estimator
Gerber Collision & Glass —Evans, GA
- $50,000 - $70,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Paid parental leave
- Paid holidays
Quick Apply
Automotive Service Manager
Express Oil Change & Tire Engineers —Augusta, GA
- Full-time
- Sales
- Mid-level
- Mentoring
Quick Apply
Service Advisor
Camping World —Augusta, GA
- $50,000 - $75,000 a year
- Full-time
- Computer literacy
- Driver's License
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply

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Automotive Service Manager
Confidential —Columbus, OH
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA…
$100,000 - $120,000 a year
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Service Advisor
M Work Auto Body Shop —Columbus, OH
Recommend necessary repairs and assist with repair authorizations. Explain repair procedures, timelines, and costs in clear, simple terms.
$22 - $24 an hour
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service writer jobs near augusta ga

SERVICE WRITER

Murphy Auto Group DBA MIRACLE TOYOTA
Augusta, GA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED
Technical Proficiency

Full Job Description

About the Role:

The Service Writer plays a critical role in the automotive service department by acting as the primary liaison between customers and the service technicians. This position is responsible for accurately documenting customer concerns, explaining recommended services, and ensuring a seamless and positive customer experience throughout the service process. The Service Writer must efficiently manage service orders, coordinate with technicians to provide timely updates, and facilitate clear communication to ensure customer satisfaction and retention. This role requires a strong understanding of automotive services and the ability to translate technical information into understandable terms for customers. Ultimately, the Service Writer contributes to the overall success of the service department by driving service sales and fostering long-term customer relationships.

Minimum Qualifications:

High school diploma or equivalent.
Previous experience in a customer service role, preferably within the automotive industry.
Basic knowledge of automotive terminology and repair processes.
Strong communication and interpersonal skills.
Proficiency with computer systems and service management software.

Preferred Qualifications:

Experience as a Service Writer or in a similar automotive service role.
Familiarity with dealership management systems such as CDK, Reynolds & Reynolds, or similar platforms.
Technical training or certification related to automotive service.
Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities:

Greet customers promptly and courteously, listening carefully to their vehicle concerns and service needs.
Create detailed service orders that accurately capture customer requests and vehicle information.
Communicate effectively with service technicians to relay customer concerns and obtain accurate repair estimates.
Explain recommended services and repairs to customers in a clear and professional manner, including pricing and timelines.
Manage service appointments and follow up with customers regarding service status and completion.
Maintain accurate records of all service transactions and customer interactions in the dealership’s management system.
Work collaboratively with parts and service departments to ensure timely availability of parts and completion of repairs.
Handle customer inquiries and resolve any service-related issues to ensure a positive customer experience.

Skills:

The Service Writer utilizes strong communication skills daily to clearly and effectively interact with customers, technicians, and other team members, ensuring all parties understand service needs and progress. Organizational skills are essential for managing multiple service orders, appointments, and follow-ups simultaneously without compromising accuracy or customer satisfaction. Technical knowledge of automotive systems allows the Service Writer to interpret technician feedback and explain complex repairs in accessible language to customers. Proficiency with dealership management software enables efficient documentation, tracking, and billing of services, contributing to smooth operational workflows. Additionally, problem-solving skills are frequently applied to address customer concerns and resolve service issues promptly, maintaining a positive service environment.

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service writer jobs in augusta ga

SERVICE WRITER

Service Advisor

Service Advisor

Service Advisor

Volkswagen Service Advisor

Service and Parts Counter Clerk

Customer Service Advisor

Heavy Equipment Service Advisor

Service Manager

Service Writer/Parts CSR

Collision Estimator

Auto Care Center Service Manager

Automotive Service Advisor

Automotive Assistant & Service Managers

Service Manager

Collision Estimator

Automotive Service Manager

Service Advisor

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