Top 836 Senior technical support specialist augusta, me Jobs in Augusta Me

Senior Technical Support Specialist- Augusta, ME
S. J. Rollins Technologies —Augusta, ME
- $27.50 - $40.00 an hour
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
Automotive Technician/Mechanic
Tucker Chevrolet —Waldoboro, ME
- $50,000 - $100,000 a year
- Full-time
- ASE Certification
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Long-Term Care Advocate / Social Worker - Southern/Central Maine Region - BA or equivalent required
Maine Long-Term Care Ombudsman Program —Augusta, ME
- $24 - $27 an hour
- Full-time
- Hybrid work
- Bilingual
- Nursing home
- Adults
- Health insurance
- Dental insurance
Quick Apply
Regional Pharmacist 39.5 Hrs ($118,500-$168,626/yr)
Hannaford —Damariscotta, ME
- $118,500 - $168,626 a year
- Weekends as needed
- Background check
- Customer service
- Mid-level
- Store discount
- Health savings account
Quick Apply
Senior Programmer Analyst
Maine Public Employees Retirement System —Augusta, ME
- $76,599 - $87,293 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Access
- Oracle
- Paid holidays
- Health insurance
Quick Apply
Lead HVAC Construction Foreman
Atlantic Comfort Systems, Inc —Maine
- $75,000 - $90,000 a year
- Full-time
- Construction site
- 5 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Dispensing Nurse - Part-time
Everest Recovery Centers LLC —Manchester, ME
- $32 - $33 an hour
- Part-time
- Background check
- Addiction Medicine
- RN License
- Paid time off
- 401(k) matching
Student Navigator
Eastern Maine Development Corporation —Kennebec County, ME
- $24.03 - $25.00 an hour
- Full-time
- Hybrid work
- Office
- University
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
3d
Lead Infant Childcare Teacher
Kennebec Valley YMCA —Augusta, ME
- $18.00 - $18.75 an hour
- Full-time
- Classroom
- Childcare
- CPR Certification
- Disability insurance
- Health insurance
Quick Apply
Auto Body Repair Technician (Must have two years experience)
Hilltop Collision Center —Jay, ME
- $35,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Assembly
- Paid training
- Health insurance
Litigation and Family Law Paralegal/Legal Assistant
O'Donnell Lee Marden Dubord, P.A. —Waterville, ME
- $20 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Pool and Spa Service Tech
Premier Pools & Spas —Lewiston, ME
- $26 - $32 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Bulk Truck Driver
MAXAM North America —Bowdoin Center, ME
- From $30 an hour
- Full-time
- CDL B
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
4d
Travel Physical Therapist Staff - Home Health
CoreMedical Group —Augusta, ME
- $2,675 a week
- Day shift
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Travel reimbursement
- Health insurance
Quick Apply
Buyer
Everett J Prescott Inc —Gardiner, ME
- Full-time
- Office
- Travel
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Periodontal-Focused Dental Hygienist
Androscoggin Dental Group —Lewiston, ME
- Full-time
- Background check
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14h
Bridal Boutique Seamstress – Custom Fittings & Alterations – Randolph, ME
Thimble Alterations —Randolph, ME
- $30 - $40 an hour
- Choose your own hours
- Mid-level
Quick Apply
Wedding Dress & Bridal Seamstress – Alterations – Sidney, ME
Thimble Alterations —Sidney, ME
- $30 - $40 an hour
- Customer service
- Mid-level
- Communication skills
- Work from home
Quick Apply
Back Parts Counterman
Freightliner Of Maine —Fairfield, ME
- From $25 an hour
- Overtime
- Dealership
- Computer literacy
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Quality Engineer
FHC, Inc. —Bowdoin Center, ME
- $75,000 - $85,000 a year
- Full-time
- Background check
- Customer service
- Travel
- Health savings account
- Health insurance
Quick Apply
21h

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senior technical support specialist augusta, me jobs near augusta me

Senior Technical Support Specialist- Augusta, ME

S. J. Rollins Technologies
Augusta, ME

Apply Now

Job Details

$27.50 - $40.00 an hour

Benefits

Profit sharing

Qualifications

Customer communication

Full Job Description

Key Results Area #1: Take Ownership of the Customer’s Technological Success

Provide fast response times for customers
Build positive relationships with customers
Serve as primary contact for a select group of customers
Ensure customer data and networks are maintained with industry best practices
Design, estimate, quote, and implement solutions to solve customers’ problems
Interact with the accounting department to describe value for the work performed

Key Results Area #2: Being a Valuable Team Member

Provide a good example of S. J. Rollins culture and values
Be on time for work and scheduled meetings
Participate in regular team and company meetings
Take responsibility for personal and career development
Take responsibility for the training and education of less experienced team members

Entry Knowledge

Meet or exceed responsibilities and expectations of Technical Support Specialist

Skill Level

A fully trained and experienced Senior Technical Support Specialist will have basic technical knowledge of SJR “full stack” products and services as well as be able to solve issues related to: Printer configurations; Email/Outlook user configurations; QuickBooks multi-user troubleshooting; Active Directory and Group Policy; Troubleshooting of Wi-Fi, switch, and firewalls; Desktop & laptop troubleshooting, hardware, and software.

Responsibilities

Minimal assistance from System Administrators
Solve 90% of help desk tickets on a regular basis
Complete preventative maintenance for a select group of customers
Assist Team Leader and System Administrators on projects
Fully complete onsite appointments and assigned tickets/tasks
Effectively communicate problem and solution with Client and Team Leader
Estimate and quote basic sales for any non-hosted products in inventory
Recognize business opportunities from client communication and forward to Team Leader

Expectations

Adhere to policies and procedures as outlined in the Employee Handbook
Meet or exceed the billable hours per day expectations established at each performance review
Best indicator of success is to work 5 days a week and be on time for work each day
Show a good attitude towards people and a willingness and passion to learn new skills
Demonstrate critical thinking and decision-making skills while working towards a solution
Minimal reliance on senior technicians for assistance on increasingly more complicated tasks
Manage time efficiently self-assigning work from the ticket system and coordinating projects with Team Leader and clients
Demonstrate a full understanding of all hosted products/services and inventory product lines
Receive a very low call back rate from clients
Develop strong relationships with clients and serve a select group as primary contact

Benefits:

Health Care
Dental
Retirement Plan
Profit Sharing

Apply Now

Refine Your Search

senior technical support specialist augusta, me jobs in augusta me

Senior Technical Support Specialist- Augusta, ME

Automotive Technician/Mechanic

Long-Term Care Advocate / Social Worker - Southern/Central Maine Region - BA or equivalent required

Regional Pharmacist 39.5 Hrs ($118,500-$168,626/yr)

Senior Programmer Analyst

Lead HVAC Construction Foreman

Dispensing Nurse - Part-time

Student Navigator

Lead Infant Childcare Teacher

Auto Body Repair Technician (Must have two years experience)

Litigation and Family Law Paralegal/Legal Assistant

Pool and Spa Service Tech

Bulk Truck Driver

Travel Physical Therapist Staff - Home Health

Buyer

Periodontal-Focused Dental Hygienist

Bridal Boutique Seamstress – Custom Fittings & Alterations – Randolph, ME

Wedding Dress & Bridal Seamstress – Alterations – Sidney, ME

Back Parts Counterman

Quality Engineer

I want to receive the latest job alert for senior technical support specialist augusta, me in augusta me

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