Top 14 Bet365 Jobs in Aurora, Co

Customer Service Advisor
bet365 —Denver, CO
- $23.76 - $24.66 an hour
- Weekends as needed
- Leadership
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
7d
VIP Account Manager
bet365 —Denver, CO
- $80,000 - $95,000 a year
- Full-time
- English
- Mid-level
- Leadership
Quick Apply
VIP Customer Account Advisor
bet365 —Denver, CO
- $25.14 - $25.68 an hour
- Weekends as needed
- Leadership
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
Gaming CRM Ops Associate
bet365 —Denver, CO
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Leadership
Quick Apply
CRM Operations Lead
bet365 —Denver, CO
- $75,000 - $105,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Organizational skills
Quick Apply
Sports CRM Ops Associate
bet365 —Denver, CO
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Leadership
Quick Apply
Customer Research Manager
bet365 —Denver, CO
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Presentation skills
Quick Apply
VIP Account Manager (Canada)
bet365 —Denver, CO
- $80,000 - $95,000 a year
- Full-time
- English
- Mid-level
- Leadership
Quick Apply
Media Buying Manager
bet365 —Denver, CO
- $85,000 - $120,000 a year
- Presentation skills
- Continuous improvement
- Senior level
7d
Data Science Team Leader
bet365 —Denver, CO
- $165,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- SQL
Quick Apply
Enterprise Software Architect
bet365 —Denver, CO
- $150,000 - $185,000 a year
- Full-time
- System design
- Senior level
- Leadership
Quick Apply
Senior Software Engineer, Verifications
bet365 —Denver, CO
- $125,000 - $155,000 a year
- Full-time
- Hybrid work
- SQL
- Mentoring
- Senior level
Quick Apply
Senior Software Engineer, Offers
bet365 —Denver, CO
- $125,000 - $155,000 a year
- Full-time
- Hybrid work
- SQL
- Mentoring
- Senior level
Quick Apply
Engineering Manager I, MarTech
bet365 —Denver, CO
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Leadership
Quick Apply

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VIP Account Manager
bet365 —Denver, CO
With responsibility for retention, customer service and regulatory compliance within a selected customer base, your initial focus will be on helping to develop…
$80,000 - $95,000 a year
Quick Apply
VIP Account Manager (Canada)
bet365 —Denver, CO
With responsibility for retention, customer service and regulatory compliance within a selected customer base, your initial focus will be on helping to develop…
$80,000 - $95,000 a year
Quick Apply

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bet365 jobs near aurora, co

Customer Service Advisor

bet365 -
Denver, CO

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Job Details

Full-time
$23.76 - $24.66 an hour
7 days ago

Benefits

Health insurance
401(k) matching

Qualifications

Live chat
Customer relationship building
Email customer support
Texting/chatbox tools
Client inquiry handling
Customer engagement
Customer issue escalation
Leadership
Communication skills
Email support
Entry level

Full Job Description

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

Interested in a career in an exciting and high growth industry? Join the Customer Service department at our US hub in Denver! We are currently hiring Customer Service Advisors to start on September 7th.

We are seeking passionate customer service champions, excited to be part of one of the world's leading online gambling companies.

This is not just a job; it is a career opportunity where your growth is a priority from day one, supported by our industry-leading 8-week training program. This foundation serves our promote-from-within culture and the various growth opportunities that our employees enjoy.

This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.76 per hour, pay increases to $24.66 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Maintain compliance with individual licensing requirements according to regulations.

Additional Information

Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.

Quick Apply

Refine Your Search

bet365 jobs in aurora, co

Customer Service Advisor

VIP Account Manager

VIP Customer Account Advisor

Gaming CRM Ops Associate

CRM Operations Lead

Sports CRM Ops Associate

Customer Research Manager

VIP Account Manager (Canada)

Media Buying Manager

Data Science Team Leader

Enterprise Software Architect

Senior Software Engineer, Verifications

Senior Software Engineer, Offers

Engineering Manager I, MarTech

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