Top 82 Customer support & client services managers Jobs in Aurora, Co

Supervisor, Customer Operations
Crocs —Broomfield, CO
- $60,000 - $70,000 a year
- Remote
- No experience needed
- Mid-level
- Analysis skills
- AD&D insurance
- Disability insurance
10d
Manager, Onboarding
Housecall Pro —Denver, CO
- $70,000 - $82,500 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Manager, Customer Support
Mesa Laboratories Inc. —Lakewood, CO
- $101,500 - $127,000 a year
- Hybrid work
- Bachelor's degree
- Criminal background check
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
6d
Manager, Customer Strategy and Success
Oshi Health —Denver, CO
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Success People Lead
Xero —Denver, CO
- $89,100 - $111,400 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
10d
Customer Service and Support Supervisor - Community Planning and Development
City and County of Denver —Denver, CO
- $60,064 - $99,105 a year
- Full-time
- Hybrid work
- Spanish
- High school
- 5 years
- Paid holidays
- Health insurance
5d
Inside Sales & Service Supervisor
Hajoca Corporation —Denver, CO
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Wellness program
Quick Apply
Manager, Care Operations
Angi —Denver, CO
- $80,000 - $125,000 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Plastic Molding Technology LLC —Centennial, CO
- $83,000 - $117,000 a year
- Full-time
- 7 years
- ERP systems
- Mentoring
Client Service Leader
Gallagher Benefit Services —Greenwood Village, CO
- $73,000 - $142,500 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Sr. Director, Client Engagement
Epsilon —Denver, CO
- $128,000 - $192,000 a year
- Email
- Hybrid work
- Fair chance
- Senior level
- Leadership
- Commuter assistance
- Paid holidays
Customer Experience Lead
Blue Bear Waste Services —Denver, CO
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Client Services Manager
Digible —Denver, CO
- $95,000 - $125,000 a year
- Full-time
- Team management
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Manager (3684)
Three Saints Bay, LLC —Denver, CO
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Associate Manager | Customer Experience
Ramp —Denver, CO
- $88,000 - $132,000 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Home Health
- Travel reimbursement
- AD&D insurance
Client Success Manager
Zadez Business Solutions LLC —Denver, CO
- $82,000 - $108,000 a year
- Full-time
- Marketing
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
System Customer Service Manager
Frontier Airlines, Inc —Denver, CO
- Mid-level
- Leadership
- Communication skills
- Paid holidays
- Health insurance
Customer Service Manager
Integrated Power Services —Denver, CO
- $90,000 - $110,000 a year
- Overtime
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
Director, Customer Success
ProCare Solutions —Denver, CO
- $120,000 - $135,000 a year
- Hybrid work
- Writing skills
- Office
- Analysis skills
- Health savings account
- Employee stock purchase plan
11d
Manager, Customer Service (APA)
MODERN AVIATION INC —Englewood, CO
- $70,000 - $80,000 a year
- Weekends as needed
- 5 years
- Mid-level
- Office

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Supervisor, Customer Operations

Crocs -
Broomfield, CO

Apply Now

Job Details

$60,000 - $70,000 a year
10 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Spreadsheets

Full Job Description

Requisition ID: 16052

Job Location(s):
Broomfield, CO, US, 80020

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Time in Office: Remote

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

The Wholesale Customer Service Supervisor is primarily responsible for managing the wholesale channel order book and leading a team of customer service representatives to drive Crocs' success. This role also serves as a key leadership position within the global Customer Service organization. Our Customer Service team is passionate about delivering exceptional customer experiences, improving processes, and fostering a positive team culture in a fast-paced environment. In this role, you will have the opportunity to mentor and develop team members while continuing to strengthen your own leadership skills. Successful supervisors are detail-oriented, balancing day-to-day operational excellence with a broader strategic perspective and a commitment to supporting individual team members. You will collaborate cross-functionally with various business partners and contribute to transformative initiatives across the organization. Your mission will be to improve revenue and profitability within the wholesale channel by effectively managing the order book and enabling faster, more informed business decisions. You will also play an important role in maintaining consistent customer service processes and standards across regions.

What You'll Do
Lead a team of Customer Service representatives, monitoring their performance to important metrics and supporting their career and personal growth.
Dedication to develop as a leader – take advantage of mentorship and continuing educational opportunities to grow.
Oversee designated activities within the department as assigned, such as monitoring critical metrics, coordinating meetings, and taking responsibility for specific systems/processes.
Collaborate with sales leadership to enhance our partnership and outcomes with wholesale accounts; address advanced inquiries from buyers, account executives, and sales leadership when needed.
Interview, hire, and onboard new team members – setting up onboarding and training plans to accelerate their successful integration into Crocs.
What You'll Bring to the Table
Minimum of 3 years’ experience in customer service, preferably in a wholesale/B2B environment.
Prior management experience is not required, but a demonstrated dedication to career advancement is essential.
Ability to react and resolve problems with high initiative and a sense of urgency.
Analytical skills – ability to translate complex data and trends into actionable strategy.
Adaptability – responds to change with grace and confident leadership.
Capability to take initiative, work independently, and promote a positive team environment.
Proven organizational and time management skills.
Strong communication and presentation skills.
Occasional travel (< 5%) to Crocs fulfillment locations or customer visits is possible.
Knowledge of SAP or similar enterprise ERP system.
PowerPoint experience.
Working knowledge of Salesforce Service Cloud or similar CRM/case management system.
Proficiency in Excel, including x-lookups, formulas, and pivot tables, is a requirement. You will be encouraged to apply these tools to analyze data, produce reports, and support decision-making processes effectively.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Supervisor, Customer Operations

Salary or Pay Range: $60,000 - $70,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Explorer persona.

This organization participates in E-Verify.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate

Nearest Major Market: Denver

Apply Now

Refine Your Search

customer support & client services managers jobs in aurora, co

Supervisor, Customer Operations

Manager, Onboarding

Manager, Customer Support

Manager, Customer Strategy and Success

Customer Success People Lead

Customer Service and Support Supervisor - Community Planning and Development

Inside Sales & Service Supervisor

Manager, Care Operations

Customer Success Manager

Client Service Leader

Sr. Director, Client Engagement

Customer Experience Lead

Client Services Manager

Call Center Manager (3684)

Associate Manager | Customer Experience

Client Success Manager

System Customer Service Manager

Customer Service Manager

Director, Customer Success

Manager, Customer Service (APA)

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