Top 129 Helpdesk support Jobs in Aurora, Co

Customer and Operations Technology Specialist - Must Be Bilingual
CCS Facility Services —Denver, CO
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
Network Help Desk Technician
Navajo Manufacturing Co Inc —Denver, CO
- $22.50 - $28.00 an hour
- Full-time
- Computer Science
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Order Entry Specialist
CFS Technologies —Golden, CO
- $19.50 - $22.00 an hour
- Full-time
- Writing skills
- Basic math
- English
- Paid holidays
- Health insurance
Quick Apply
Customer and Operations Technology Specialist - Must Be Bilingual
CCS Facility Services —Denver, CO
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
4d
Sales Representative, CSR
American Financing Corporation —Aurora, CO
- $36,000 - $60,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Systems Support Spec Assoc
UCHealth —Aurora, CO
- $24.68 - $37.03 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
- 403(b) matching
- Health savings account
3d
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
Helpdesk Analyst
SSA Group —Denver, CO
- $59,000 - $61,000 a year
- Weekends as needed
- Office
- Analysis skills
- 21 years or older
- Disability insurance
- Health insurance
Quick Apply
12d
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
Help Desk Support I
perfecta —Denver, CO
- Contract
- Research
- Entry level
- Commercial
Quick Apply
Help Desk Support Technician
Prime Data Centers —Denver, CO
- $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
5d
IT Support Technician
DriveSafe Driving Schools —Greenwood Village, CO
- $25 - $30 an hour
- Part-time
- Background check
- Office
- 21 years or older
- Disability insurance
- Health insurance
Quick Apply
3d
IT Helpdesk Technician
STAQ Pharma Inc —Denver, CO
- $60,000 a year
- Full-time
- Computer science
- Data entry
- 1 year
Quick Apply
3d
Desktop Technical Analyst (Hybrid Workplace From CO)
State of Colorado —Denver, CO
- $61,500 - $72,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement
3d
IT Support Specialist I
Care Options for Kids —Denver, CO
- $20 - $25 an hour
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Web Support Specialist
Fruition —Denver, CO
- $55,000 - $80,000 a year
- Entry level
Quick Apply
2d
IT Desktop Support
Axiom Technologies —Englewood, CO
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Service Desk Technician
Quanta Services —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
11d
IT Service Desk Technician
PAR Electrical Contractors, LLC —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
10d
IT Support Specialist
EMIT Technologies, Inc. —Denver, CO
- $50,000 - $80,000 a year
- Mid-level
- Office
- Windows

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helpdesk support jobs near aurora, co

Customer and Operations Technology Specialist - Must Be Bilingual

CCS Facility Services -
Denver, CO

Quick Apply

Job Details

Full-time

Qualifications

Spanish
Network troubleshooting
English
Desktop (troubleshooting support)
Customer support ticket management
Mobile devices

Full Job Description

Required: Must be Bilingual - English and Spanish

Position Overview

The Customer & Operations Technology Specialist is a frontline member of the 24/7 Customer & Operations Technology Support Center, providing technological support for operational services teams and external customers. Specialists handle incoming calls, manage work orders, dispatch emergency response teams, support day and overnight operations, and assist with urgent customer and employee needs. They troubleshoot and resolve common technology, account, and connectivity issues to support day‑to‑day operations. This position requires

Key Responsibilities

24/7 Customer & Employee Technology Support
Respond promptly and professionally to incoming calls and digital communications.
Support customer, employee, and field teams with urgent technology‑related requests, including after‑hours and overnight support.
Assist overnight and field teams as needed, including conducting welfare checks in alignment with operational protocols.
Document incidents, actions taken, and resolutions accurately to ensure continuity of support.

Work Order Management & System Quality

Create, manage, and update work orders in real time using company systems.
Ensure work orders are correctly assigned, accepted, and progressed by operational teams.
Monitor work order status to support service‑level expectations.
Verify completion details, including notes and proof‑of‑completion photos, to ensure data accuracy and operational quality.

Dispatch & Emergency Coordination

Dispatch janitorial and facilities response teams for urgent cleaning, safety, or facility incidents using established systems and protocols.
Escalate critical technology, facility, or safety issues to site leadership and operations management.
Maintain clear, ongoing communication with field teams and leadership during active incidents until resolution.

Technology, Monitoring & Reporting

Troubleshoot common technology issues, including user access, passwords, applications, mobile devices, and connectivity.
Assist frontline operations teams with work orders, timekeeping, and mobile technology issues.
Escalate unresolved or complex issues to Level II Support or management as appropriate.
Identify and report recurring issues or system trends.
Maintain accurate call logs, incident records, and provide clear shift hand‑off summaries to support operational continuity.

Required Qualifications

Bilingual in English and Spanish, with the ability to communicate effectively with customers and employees in both languages.
3+ years of experience in a service support or dispatch, help desk, or operations support environment.
Experience supporting field, overnight, or customer‑facing teams in a fast‑paced, service‑driven organization.
Strong customer service and communication skills, with the ability to handle urgent situations professionally.
Basic experience with technology support, including user access, applications, mobile devices, and connectivity.
Comfort working within ticketing or work order systems and accurately documenting actions and resolutions.
Ability to work overnight, weekend, or rotational 24/7 shifts as required.

#CCSVHP

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Refine Your Search

helpdesk support jobs in aurora, co

Customer and Operations Technology Specialist - Must Be Bilingual

Network Help Desk Technician

Order Entry Specialist

Customer and Operations Technology Specialist - Must Be Bilingual

Sales Representative, CSR

Systems Support Spec Assoc

Desktop Support/Help Desk

Helpdesk Analyst

A313-two Help Desk Analysts, 12312422 and 12209532

Help Desk Support I

Help Desk Support Technician

IT Support Technician

IT Helpdesk Technician

Desktop Technical Analyst (Hybrid Workplace From CO)

IT Support Specialist I

Web Support Specialist

IT Desktop Support

IT Service Desk Technician

IT Service Desk Technician

IT Support Specialist

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Required: Must be Bilingual - English and Spanish

Position Overview

Key Responsibilities

Work Order Management & System Quality

Technology, Monitoring & Reporting

Required Qualifications

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