Top 145 Warranty manager Jobs in Aurora, Co

Digital Warranty Care Manager
Shane Co. —Greenwood Village, CO
- $84,000 - $114,000 a year
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Disability insurance
8d
District Operations Manager - Denver
Daikin Applied —Denver, CO
- $89,000 - $150,000 a year
- Full-time
- 6 years
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
National Customer Relations Manager
Century Communities —Greenwood Village, CO
- $100,000 - $125,000 a year
- On call
- OSHA
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
National Customer Relations Manager
Century Communities, Inc. —Greenwood Village, CO
- $100,000 - $125,000 a year
- On call
- OSHA
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Assistant Manager, System Specialist
BEUMER Group —Denver, CO
- $45 - $50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Construction Project Manager
MTech Mechanical —Westminster, CO
- $130,000 - $160,000 a year
- Construction site
- 5 years
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Project Manager - Special Projects
MTech Mechanical —Westminster, CO
- $90,000 - $130,000 a year
- Microsoft Outlook
- Construction site
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Technical Asset Manager
Prologis —Denver, CO
- $142,000 - $211,200 a year
- Full-time
- 7 years
- Microsoft Outlook
- OSHA
- Paid holidays
- Health insurance
Regional Project Manager
MAXX Properties —Denver, CO
- $130,000 - $140,000 a year
- Full-time
- 5 years
- Contracts
- Senior level
- Health insurance
- Tuition reimbursement
Quick Apply
Construction Project Manager
MTech Mechanical —Westminster, CO
- $95,000 - $130,000 a year
- 5 years
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
F&I Manager Arapahoe Hyundai
Asbury —Centennial, CO
- $130,000 - $200,000 a year
- Full-time
- Dealership
- Marketing
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
3d
Solutions Project Manager
U.S. Engineering —Westminster, CO
- $95,600 - $146,095 a year
- Full-time
- Microsoft Word
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
F&I Manager LHM Volkswagen Lakewood
Asbury —Lakewood, CO
- $130,000 - $200,000 a year
- Full-time
- Dealership
- Marketing
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
3d
Sr Manager, AOG Purchasing Management
Frontier Airlines, Inc —Denver, CO
- 5 years
- Office
- Master's degree
- Paid holidays
- Health insurance
Senior Commercial & Contracts Manager
Mace —Denver, CO
- From $115,000 a year
- Full-time
- Senior level
- Leadership
- Commercial
Senior Program Manager, Partnerships, Google Global Infrastructure
Google —Thornton, CO
- $188,000 - $274,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
12d
Service Drive Manager Colorado Market
Asbury —Denver, CO
- $160,000 - $180,000 a year
- Full-time
- 18 years or older
- Sales
- Dealership
- Paid training
- Paid holidays
Quick Apply
13d
Field Project Manager
Eaton —Littleton, CO
- $99,000 - $145,000 a year
- Remote
- Background check
- Engineering
- Mid-level
- Retirement plan
Assistant Manager, Regional Aftersales Ops
Hyundai Motor America —Greenwood Village, CO
- $75,400 - $104,000 a year
- Online Application
- Dealership
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Program Manager - Supply Chain
Jetson Home —Centennial, CO
- $105,000 - $130,000 a year
- Full-time
- 5 years
- Product management
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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Digital Warranty Care Manager

Shane Co. -
Greenwood Village, CO

Apply Now

Job Details

Full-time
$84,000 - $114,000 a year
8 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Paid sick time
Pet insurance

Qualifications

Optimizing workflow processes
Vendor relationship building
Email customer support
Customer returns handling
Managing teams in a customer support role
Phone communication
Team leadership
Coaching
Staff scheduling
Logistics customer service
Client inquiry handling
Shipment tracking for distribution operations
Team scheduling
Hiring
Order fulfillment receiving
Supervising experience
Freight shipment tracking
Team training
Supply chain returns management
Customer engagement
Physical inventory counts for inventory management
Shipping and receiving inventory management
Recruiting
Warranty issues management
Order issue resolution
Onboarding process management

Full Job Description

Overview

The Digital Warranty Care Manager is responsible for supervising a team of Warranty Care Specialists with the goal of providing a superior customer service experience through our service channels for our customers. This role is critical to the success of our growing eCommerce business and requires a high attention-to-detail and a process-oriented mindset.

Responsibilities

Leads a team of Warranty Care Specialists to ensure timely, accurate processing of Return for Service orders.
Plans and oversees daily warranty care activities, including receiving shipments and customer packages, managing customer communications, processing returns and exchanges, quality checking shop work, and coordinating FedEx pickup.
Tracks daily shipping metrics and monitors the CSC Return for Service dashboard.
Resolves missing packages and shipment issues through proper research and follow-up.
Partners with the Director of Digital Fulfillment to address delays caused by weather, holidays, or other disruptions.
Assist in the tracking of all incoming/outgoing warranty and service work requests from Home Office.
Recruits, hires, trains, and evaluates Warranty Care Specialists.
Maintains vendor relationships with FedEx, Brinks, and other partners.
Oversees inventory control, scheduled inventories, and supplies ordering.
Partners with Digital Sales Managers to resolve customer inquiries and service issues.
Reviews customer feedback and identifies sales and service opportunities through warranty care communications.
Completes required accounting and audit documentation on time.
Coordinates with the Digital Fulfillment Manager to ensure supplies and shipping deadlines are met.
Provides leadership feedback on performance, service concerns, and process improvement opportunities.
Supports ongoing efficiency improvements within the Warranty Care process.

Qualifications

3+ years of successful experience managing returns, repairs, exchanges, upgrades, and service workflows in a deadline-driven environment.
2+ years successful experience in scheduling, training, coaching, evaluating, and motivating direct reports including hiring and onboarding full-time staff.
Demonstrated ability to handle customer interactions via email, phone, SMS and internal systems while resolving issues professionally and de-escalating high-level situations with empathy, sound judgement, and a focus on resolution.
Proven ability to understand shipping processes, shipment tracking, delivery deadlines, and missing package resolution.
Strong attention to detail in processing returns, exchanges, service requests, and associated documentation.
Proven ability to manage daily inventory, reconciling weekly/monthly counts, and maintain accurate records of service items.
Proven ability to track daily metrics, monitor workflow performance, and report on shipping volume and customer engagement.
Strong collaboration skills to work with digital fulfillment leadership, sales, warranty, accounting, and customer service teams.
Demonstrated ability to research and resolve order-related and shipping-related customers concerns quickly and professionally.
Demonstrated ability to identify inefficiencies, provide actionable feedback and help improve fulfillment speed, accuracy, and service levels.
eCommerce experienced preferred

Application Deadline: Initial consideration will be given to applications received by August 28, 2026. Applications received after this date may be considered if the position remains open or the application period is extended.

Behavioral Characteristics

The successful incumbent is highly organized, detail-oriented and responsive with a strong sense of urgency for resolving customer issues and meeting Return for Service deadlines. This individual leads with confidence, stays hands-on in daily operations, and manages multiple priorities while keeping the team focused on accuracy and follow-through. They communicate clearly and effectively with direct reports, internal partners, and vendors to maintain smooth workflows and strong customer service. Strong accountability and sound judgment are essential, especially when handling services issues, customer communications, and process disruptions. Overall this role requires structure, reliability, and a strong focus on execution and customer care.

Work Environment

This role is on-site as part of the Home Office team. The primary environment for this role is an open office. Considerable business is conducted using both the telephone and computer technology. This role may be approved to work remotely on specific occasions but that does not change the ongoing classification of the role as on-site. Travel may be required to stores, conferences or events up to 5% of the time.

Why Work for Shane Co.?

Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer:

Compensation and Recognition: We offer a competitive base rate and an opportunity for a yearly bonus.
Time off: You’ll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being.
Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You’ll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities.
Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally.
Employee Discount: Enjoy a generous store and online discount, available for you and your family members.

Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between.

Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day. If you love being part of a team as well as providing personal attention to every customer, this is the place for you!

Base Pay range for this role is $84,000 - $114,000 annually. Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. Home office base pay ranges are based on the Denver market. We target most new hire offers toward the lower end of the listed range, but more demonstrated experience, knowledge and skills may result in a higher starting rate.

Beyond Base Pay: Home office positions are eligible for consideration for an annual bonus, based on total company performance. Amounts vary by role and are based on a percentage of eligible earnings for the fiscal year.

Apply Now

Refine Your Search

warranty manager jobs in aurora, co

Digital Warranty Care Manager

District Operations Manager - Denver

National Customer Relations Manager

National Customer Relations Manager

Assistant Manager, System Specialist

Senior Construction Project Manager

Project Manager - Special Projects

Technical Asset Manager

Regional Project Manager

Construction Project Manager

F&I Manager Arapahoe Hyundai

Solutions Project Manager

F&I Manager LHM Volkswagen Lakewood

Sr Manager, AOG Purchasing Management

Senior Commercial & Contracts Manager

Senior Program Manager, Partnerships, Google Global Infrastructure

Service Drive Manager Colorado Market

Field Project Manager

Assistant Manager, Regional Aftersales Ops

Program Manager - Supply Chain

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