Top 39 Corporate travel agent remote Jobs in Aurora, Il

Customer Service Representative
ampliFI Loyalty Solutions —Naperville, IL
- $19 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
6d
Customer Service Representative Bilingual
ampliFI Loyalty Solutions —Naperville, IL
- $19 an hour
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- English
- Health savings account
- Paid holidays
Quick Apply
6d
Performance Manager-Operations
Transdev —Lombard, IL
- $104,000 - $130,000 a year
- Weekends as needed
- Background check
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
2d
Director - Innovation, Portfolio Strategy, and Process Excellence
Entegris —Aurora, IL
- $185,000 - $245,000 a year
- Full-time
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Senior Freight Broker
Vista Trans Logistics Inc —Glen Ellyn, IL
- $75,000 - $120,000 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
- Travel reimbursement
- Health insurance
Quick Apply
10d
Account Executive, Corporate
Roadrunner Transportation Services, Inc. —Downers Grove, IL
- $110,000 - $130,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- 5 years
- Paid holidays
- Health insurance
Quick Apply
1d

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Customer Service Representative

ampliFI Loyalty Solutions -
Naperville, IL

Quick Apply

Job Details

Part-time | Full-time
$19 an hour
6 days ago

Benefits

Health savings account
Paid holidays
Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Record keeping
Computer operation
Teamwork
Interpersonal skills
High school diploma or GED
Attention to detail
Problem-solving
Conflict management
Desktop applications
Productivity software
Escalation handling
Quality data entry
Customer data entry

Full Job Description

Overview

As a Call Center Agent, the role is a key part of the ampliFI team, representing clients and delivering on the promise of exceptional cardholder engagement. The position involves creating positive first impressions and building strong, lasting relationships by providing prompt, friendly, professional, and personalized service whether over the phone, via email, or through chat. Responsibilities include assisting members participating in clients’ Reward Programs, answering questions, guiding them through the process, and ensuring they feel heard, supported, and valued at every step. This role requires being on-site weekly from Tuesday through Thursday following completion of training.

Work Schedule: Thursday, Friday 9 am to 7:30 pm and Saturday 8:30 am to 7 pm (Sunday, Monday, Tuesday, Wednesday Off)

Responsibilities

Serves as the first point of contact, driving exceptional member experiences.
Guide customers through inquiries by gathering information and leading them toward a resolution.
Communicate clearly and professionally explaining procedures, answering questions, and offering helpful information.
Handle inbound calls for Reward order entry, general program support, and website-related assistance.
Provide accurate details about Reward Loyalty program terms and conditions.
Make outbound calls to follow up on customer requests or help resolve outstanding issues.
Participate in outbound call campaigns when needed.
Deliver every interaction with patience, empathy, and excellent service.
Juggle multiple systems, client programs, and tasks with ease.
Uphold company standards by maintaining accuracy, quality, and compliance.
Stay sharp by reviewing updated Reward descriptions, job aids, and ongoing ampliFI training.

Essential Skills and Experience

High school degree or higher.
Excellent verbal and written communication skills, with the ability to explain procedures clearly.
Proficiency in basic computer applications.
Strong problem-solving and troubleshooting abilities.
Ability to manage multiple tasks, systems, and priorities simultaneously.
Accurate data entry and recordkeeping.
Conflict resolution and issue escalation skills.

Preferred Skills and Experience

Familiarity with outbound call campaigns and customer follow-up procedures.

Key Competencies and Attributes

Empathy, patience, and professionalism in all customer interactions.
Adaptability and comfort working in a fast-paced, dynamic environment.
Positive attitude, resilience, and solution-oriented mindset.
Team collaboration and willingness to support peers.
Attention to detail and commitment to quality.
Proactive approach to anticipating customer needs and resolving issues.

Work Arrangement

Based at ampliFI’s Naperville, IL Corporate office, this role requires onsite work 3 days a week.

Physical Requirements

This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required.

Other Duties Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $19/ hour.

About ampliFI At ampliFI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged. ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do.

Benefits and Perks

Competitive pay plus 401(k) with employer match
Medical, dental, vision, and life insurance
Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
Tuition Reimbursement
Paid time off, company holidays, and parental leave
Employee Assistance Program
Hybrid work environment with flexible hours
Onsite perks including gym access and snacks
Employee recognition programs celebrating milestones and achievements
Growth opportunities within a supportive, team-oriented environment

ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

Pay: $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

Please review the following schedules. Can you work one of the schedules listed?

Language:

Spanish (not a requirement for the role) (Preferred)

Ability to Commute:

Naperville, IL 60563 (Required)

Work Location: Hybrid remote in Naperville, IL 60563

Quick Apply

Refine Your Search

corporate travel agent remote jobs in aurora, il

Customer Service Representative

Customer Service Representative Bilingual

Performance Manager-Operations

Director - Innovation, Portfolio Strategy, and Process Excellence

Senior Freight Broker

Account Executive, Corporate

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