Top 1329 Customer service team lead Jobs in Aurora, Il

(USA) Member Team Lead
Sam's Club —Montgomery, IL
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Team Lead
Catalyst Acoustics Group —North Aurora, IL
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Customer Service Representative
OSI INDUSTRIES, LLC —Aurora, IL
- $22.40 - $33.60 an hour
- Ability to walk for extended periods
- ERP systems
- Mid-level
- 401(k) matching
Quick Apply
13d
Site Team Lead
YMCA of Metropolitan Chicago —Naperville, IL
- $19.25 - $19.75 an hour
- Part-time
- Mid-level
- Children
- Leadership
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
BATAVIA CONTAINER —Batavia, IL
- $55,000 - $75,000 a year
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Remote Customer Onboarding Support Specialist
Spotter —Lemont, IL
- Remote
- English
- Organizational skills
- Communication skills
Quick Apply
1d
Customer Support Supervisor
Pella Corporation —Geneva, IL
- $66,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Operations Manager
McCormick —Geneva, IL
- $103,520 - $181,150 a year
- Spanish
- 7 years
- English
- Profit sharing
- Paid parental leave
Customer Service Associate II
Resideo —Aurora, IL
- $16.72 - $28.47 an hour
- Full-time
- Mid-level
- Residential
- 2 years
- AD&D insurance
- Disability insurance
6d
Full-Time Site Team Lead
YMCA of Metropolitan Chicago —Naperville, IL
- $19.25 - $19.75 an hour
- Full-time
- Mid-level
- Children
- Leadership
- Health insurance
- Paid time off
Quick Apply
Customer Support Center Team Lead - Darien
Old Second National Bank —Darien, IL
- $46,906 - $70,361 a year
- Hybrid work
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
2d
Customer Service Team Lead
BUNGE —Channahon, IL
- $83,446 - $94,248 a year
- Classroom
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Supervisor, Warehouse Operations (Day Shift)
Cardinal Health —Aurora, IL
- $75,600 - $107,900 a year
- Full-time
- Background check
- Mid-level
- Forklift
- Paid parental leave
- Health savings account
9d
Global Customer Service Complaints Investigator Lead
bioMérieux —Lombard, IL
- $81,400 - $116,300 a year
- Microsoft Outlook
- Computer literacy
- Data analysis skills
- Commuter assistance
- Disability insurance
Quick Apply
Customer Service Supply Chain Coordinator (CIC) (f/m/d)
Freudenberg Household Products LP (USA) —Aurora, IL
- $28 - $30 an hour
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Success Manager
viaPhoton —Aurora, IL
- $70,000 - $85,000 a year
- Monday to Friday
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Water Mitigation - Team Lead
Excel Restoration Service —Elk Grove Village, IL
- $85,000 - $150,000 a year
- Weekends as needed
- Clean driving record
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative – International Shipping
Hecny Group —Schaumburg, IL
- $3,750 - $4,000 a month
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Operations Manager
Rayno Window Film —Schaumburg, IL
- $55,000 - $65,000 a year
- Full-time
- Inventory control
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply

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(USA) Member Team Lead

Sam's Club -
Montgomery, IL

Apply Now

Job Details

$22 - $30 an hour

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Adoption assistance
Family leave
Parental leave
Vision insurance
Life insurance
Paid sick time

Qualifications

Retail customer service procedures
Serving clients
Employee relationship building
Cash register operations
Retail store experience

Full Job Description

Position Summary...

What you'll do...

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies and procedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associates
Communicates and supports membership by providing information on membership types programs and benefits to current and prospective members processing memberships upgrades and credit accounts encouraging membership renewals participating in sales and marketing events completing and maintaining marketing recaps and other required documentation striving to meet membership goals and promoting the value of Sams Club products and services
Provides and ensures member service by acknowledging the member and identifying member needs assisting members with purchasing decisions locating merchandise providing guidance and support to members regarding selfservice technology assisting members with transactions utilizing registers or selfcheckout area and ensuring club pick up orders are filled
Oversees assigned area of responsibility by handling claims and returns zoning the area arranging and organizing merchandise identifying shrink and damages organizing and maintaining availability of cartsflatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness
Completes accounting records files transactions and other required documentation by following accounting office procedures providing funds for proper register operation creating and interpreting financial analysis reports assisting with accountingrelated investigations preparing daily deposits preparing and overseeing Cash Fund Transfers investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information
Develops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customers and other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying and addressing improvement opportunities
Demonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guiding and demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy: and assisting management with correcting ethical and compliance issues and problems
Leads and participates in teams by using and sharing resources information and tools determining customer needs and business priorities coordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges

Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent

Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence

Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us

Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve our Customers and Members Delivers results while putting the customer first

Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders

Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience

Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $22.00 to $30.00*

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Primary Location...

1050 OGDEN AVE., MONTGOMERY, IL 60538-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Apply Now

Refine Your Search

customer service team lead jobs in aurora, il

(USA) Member Team Lead

Team Lead

Customer Service Representative

Site Team Lead

Customer Service Representative

Remote Customer Onboarding Support Specialist

Customer Support Supervisor

Operations Manager

Customer Service Associate II

Full-Time Site Team Lead

Customer Support Center Team Lead - Darien

Customer Service Team Lead

Supervisor, Warehouse Operations (Day Shift)

Global Customer Service Complaints Investigator Lead

Customer Service Supply Chain Coordinator (CIC) (f/m/d)

Remote Customer Service Representative

Customer Success Manager

Water Mitigation - Team Lead

Customer Service Representative – International Shipping

Operations Manager

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