Top 225 Customer care manager Jobs in Aurora Co

Customer Success Manager
Stable —Denver, CO
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Sr Customer Success Manager
Dynatrace —Denver, CO
- $91,000 - $114,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- JavaScript
- Employee stock purchase plan
- Health insurance
6d
Customer Service Manager - Aerospace
Eaton —Aurora, CO
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Customer Success Manager
Fivetran —Denver, CO
- $106,333.00 - $127,604.50 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Customer Success Manager
ACI Learning —Denver, CO
- $70,000 - $80,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
3d
Account Coordinator, Client Services
Health Plans Inc —Denver, CO
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Invoca —Denver, CO
- $100,000 - $105,000 a year
- Remote
- Bachelor of Science
- HIPAA
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Success Manager
Plastic Molding Technology LLC —Centennial, CO
- $83,000 - $117,000 a year
- Full-time
- 7 years
- ERP systems
- Mentoring
Client Manager Associate
Unum Group —Denver, CO
- Full-time
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Loan repayment program
- Disability insurance
Client Advisor/Sales
RICKENBAUGH AUTOMOTIVE GROUP —Denver, CO
- $5,000 - $15,000 a month
- Full-time
- Bilingual
- Sales
- Dealership
- Health savings account
- Health insurance
Quick Apply
Veterinary Client Care Coordinator, RVT
Colorado Veterinary Specialty Group —Littleton, CO
- $26 - $28 an hour
- Email
- Mid-level
- US work authorization
- Discharge planning
- Health insurance
- Dental insurance
Quick Apply
CCC - Client Service Manager
Circle of Care Colorado —Littleton, CO
- On call
- Mid-level
- Children
- Travel
Quick Apply
5d
Client & Product Implementation Project Manager
Janus Henderson —Denver, CO
- $80,000 - $100,000 a year
- Hybrid work
- 5 years
- Finance
- Analysis skills
- Paid holidays
- Health insurance
1stGrade ( Reading) Tutor Part-Time In Client's Home $21/Hour
Club Z! Tutoring —Golden, CO
- $21 an hour
- Part-time
- Background check
- Computer literacy
- Teaching Certification
- Flexible schedule
Quick Apply
Head of Client Technology
Janus Henderson —Denver, CO
- $200,000 - $220,000 a year
- Hybrid work
- Computer Science
- SQL
- Training & development
- Paid holidays
- Health insurance
Client & Product Implementation Project Manager
Janus Henderson —Denver, CO
- $95,000 - $105,000 a year
- Hybrid work
- 5 years
- Finance
- Analysis skills
- Paid holidays
- Health insurance
Customer Service - Self Storage Manager
Public Storage —Arvada, CO
- $20.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
11d
CNA - Private Home Care Clients
BAYADA Home Health Care —Westminster, CO
- $20 - $26 an hour
- Overnight shift
- Home Health
- Home health
- 1 year
- Paid training
- Paid time off
Quick Apply
Logistics Customer Service Manager
McLane Global —Henderson, CO
- $83,000 - $110,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
LightTable AI —Denver, CO
- $130,000 - $145,000 a year
- Full-time
- Hybrid work
- US work authorization
- Construction experience
- Senior level
- Health insurance
- Paid time off
Quick Apply
6d

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Customer Success Manager

Stable -
Denver, CO

Apply Now

Job Details

Full-time
$70,000 - $110,000 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
Vision insurance

Qualifications

Customer communication
Customer relationship building
Video communication

Full Job Description

About Stable

Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 15,000+ companies like Brex, Doordash, and Gusto use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors.

The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster.

These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography.

We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster.

We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs.

Our business is at an inflection point. We’re growing quickly with a product people love and we’ve proven we can service companies of all stages and industries — from early-stage startups to publicly traded companies in industries like technology, logistics, and property management.

This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built.

Role

An increasing number of large, complex businesses are turning to Stable to solve their operational challenges, including companies like GitLab, Thumbtack, and Glassdoor. We’re hiring a Customer Success Manager to empower some of our biggest customers to succeed with Stable by automating their manual workflows and earning back dozens of hours of their week.

The people who use our product are thoughtful and excited to solve operational challenges for their businesses — the ideal candidate for this role should be empathetic, comfortable forming ongoing relationships, and exceptional at communicating and educating. Here are a few examples of what you’ll work on:

Create a delightful first impression — Customers often come to Stable overwhelmed and confused about their mail operations. You’ll have an opportunity to create a foundation of trust by serving as an expert and guide as they transition their business to Stable. This is a critical opportunity to understand their business and challenges and prove they are in good hands while solving their problems with a variety of advanced Stable solutions.
Build long-term relationships — We believe that building rapport, communicating clearly, and listening closely to find solutions that save customers time, money and headaches is a way to provide differentiated support. We would like our customers to be with us for the long-term, and part of that strategy will involve them forming a real relationship with you and Stable.
Lay the foundation to scale — Our business is growing quickly, and the Customer Success team is an important part of that growth. In this role you will take what you learn from daily customer interactions to create playbooks and processes that will enable us to provide differentiated, world-class support at scale.

This is an opportunity to join an early-stage startup as one of the first employees and have work that directly impacts the future of how companies are built.

What you value

Be human: Lead with empathy, act with authenticity, and enjoy what you do.
Stay curious: Invent novel solutions by asking why, listening, and tinkering.
Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal.
Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver.
Exceed customer expectations: Create delightful experiences with each interaction.

What you'll do

Build strong, long-term relationships with customers by staying in regular communication and efficiently resolving issues with solutions tailored to their needs.
Coordinate with Sales to guide customers through a smooth onboarding and conduct training so that customers understand Stable’s systems and are set up for success.
Act as the primary point of contact for daily operations and troubleshooting questions for assigned customer accounts.
Conduct quarterly and annual customer success sessions to ensure customers get the most value out of our service, issues are resolved proactively and customer goals are met.
Evaluate churn risk for each customer and proactively manage dissatisfaction to drive retention throughout the customer life cycle.
Serve as a product, company and industry ambassador, keen on educating prospects and customers on the capabilities of Stable.
Identify and prioritize product & service updates that solve for customer needs and account for trends.
Collect customer insights and form strong product opinions that directly influence the product roadmap

Requirements

Bachelor’s Degree or equivalent experience in Customer Success, Customer Support, Sales, Business Development, Account Management or a related field
4+ years in Customer Success, Consulting, Business Development, Sales or related fields
Proven experience building strong customer relationships and efficiently communicating internal and external voices
Previous experience working in a growing, scaling CSM team
Excellent written, verbal, presentation and video communication skills, with the ability to adapt conversations for technical and non-technical audiences
Comfortable working within Customer Success Management software
Travel at least quarterly for company offsites

What we offer

Competitive salary and generous equity
Unlimited paid time off
Medical, dental, and vision insurance
Home office set-up
Hybrid role
Opportunities to shape the future of Stable and grow into leadership roles

Compensation Range: $70K - $110K

Apply Now

Refine Your Search

customer care manager jobs in aurora co

Customer Success Manager

Sr Customer Success Manager

Customer Service Manager - Aerospace

Customer Success Manager

Customer Success Manager

Account Coordinator, Client Services

Customer Success Manager

Customer Success Manager

Client Manager Associate

Client Advisor/Sales

Veterinary Client Care Coordinator, RVT

CCC - Client Service Manager

Client & Product Implementation Project Manager

1stGrade ( Reading) Tutor Part-Time In Client's Home $21/Hour

Head of Client Technology

Client & Product Implementation Project Manager

Customer Service - Self Storage Manager

CNA - Private Home Care Clients

Logistics Customer Service Manager

Customer Success Manager

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