Top 15 Delivery manager Jobs in Aurora Il

Service Delivery Manager
T-Mobile USA, Inc. —Downers Grove, IL
- $74,400 - $134,100 a year
- Full-time
- 18 years or older
- Mid-level
- Bachelor's degree
- Paid parental leave
- AD&D insurance
3d
Service Delivery Manager
Virtucom Inc —Naperville, IL
- $41,000 - $60,000 a year
- Background check
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Project Delivery Manager - Supply Chain, WMS: Softeon
IFS —Itasca, IL
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Operations Manager (Warehouse and Delivery)
Mutual Trading Co., Inc. —Elk Grove Village, IL
- $80,000 - $90,000 a year
- Weekends as needed
- Clean driving record
- Customer service
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Service Delivery Manager
Transdev —Lombard, IL
- $84,000 - $105,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Disability insurance
- Health insurance
Project Delivery Manager - Supply Chain, WMS: Softeon
Copperleaf Technologies Inc. —Itasca, IL
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Bachelor's degree
- Paid holidays
- Disability insurance
IT Infrastructure Delivery Manager
ISACA —Schaumburg, IL
- $98,679 - $148,020 a year
- Full-time
- Azure
- Computer Science
- 3 years
Project Manager - Power Delivery
Valdes Architecture & Engineering —Lombard, IL
- $135,000 - $180,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Mentoring
- AD&D insurance
- Disability insurance
Quick Apply
Manager, Driver Recruitment
Odyssey Logistics & Technology Corporate —Lombard, IL
- Full-time
- Hybrid work
- Background check
- Research
- Office
- Wellness program
- Health savings account
Quick Apply
Driver Recruiting Manager
Auto Driveaway Transport Logistics —Lombard, IL
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Research
- Mid-level
Quick Apply
Project Manager - Kiewit Power Delivery Engineering
Kiewit Corporation —Itasca, IL
- $152,000 - $160,000 a year
- Overtime
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Health insurance
- Dental insurance
Lot Manager Gerald Kia of Naperville
Gerald Kia of Naperville —Naperville, IL
- $18 - $20 an hour
- Full-time
- Background check
- Dealership
- Pass drug screening
- Paid parental leave
- Health savings account
Quick Apply

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Preferred Electric —Bloomingdale, IL
In-depth knowledge of electrical systems, design, and installation. At Preferred Electric, we are a leading provider of electrical contracting services,…
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Service Delivery Manager

T-Mobile USA, Inc. -
Downers Grove, IL

Apply Now

Job Details

Full-time
$74,400 - $134,100 a year
3 days ago

Benefits

Paid parental leave
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
Life insurance
Childcare
Pet insurance

Qualifications

Customer communication
Project management experience in technology
Operational management
Change management
B2B business model
Bachelor's degree
Quality improvement
Delivery management
B2B
Relationship management
Telecommunication
Operational excellence initiatives
Customer satisfaction improvement
Cross-functional collaboration
Cross-functional team management
Cross-functional communication

Full Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
The Service Delivery Manager – SMB at T-Mobile is responsible for overseeing the execution of standardized B2B service deliveries for small and medium business customers. This role ensures consistent, high-quality delivery outcomes by managing multiple concurrent engagements and maintaining strict adherence to established delivery models and timelines. By proactively identifying and resolving delivery flow issues, the position safeguards throughput and customer satisfaction. The Service Delivery Manager coordinates closely with internal teams and stakeholders to drive accountability and resolve blockers efficiently. Through clear communication and seamless transition management, this role directly enhances the customer experience and supports T-Mobile's commitment to operational excellence.

Job Responsibilities:

Oversees the execution of standardized B2B service deliveries to ensure consistent and high-quality outcomes for small and medium business customers
Manages multiple concurrent service delivery engagements by maintaining strict adherence to established delivery models and timelines
Identifies and resolves delivery flow issues proactively to safeguard throughput and enhance customer satisfaction
Coordinates closely with internal teams and stakeholders to drive accountability and resolve blockers efficiently
Communicates clearly and manages seamless transitions between delivery phases to directly enhance the customer experience
Monitors and reports on service delivery performance metrics to ensure operational excellence and continuous improvement

Education and Work Experience:

Bachelor's Degree Business Administration, Information Technology, or Related Field (Required)
Master's/Advanced Degree Business Administration, Project Management, or Related Field (Preferred)
4-7 years Managing service delivery for B2B customers, including overseeing multiple concurrent engagements and ensuring adherence to delivery models and timelines (Required)
2-4 years Coordinating with cross-functional internal teams and stakeholders to resolve delivery issues and drive accountability (Required)
2-4 years Implementing process improvements and proactively identifying and resolving service delivery flow issues to enhance customer satisfaction (Required)

Knowledge, Skills and Abilities:

Communication Ability to clearly convey information, manage customer expectations, and facilitate seamless transitions between teams to enhance customer experience. (Required)
Project Management Skill in managing multiple concurrent service delivery engagements, ensuring adherence to standardized processes and timelines. (Required)
Problem Solving Proficiency in proactively identifying, analyzing, and resolving delivery flow issues to safeguard throughput and customer satisfaction. (Required)
Cross Functional Relationships Ability to coordinate and collaborate effectively with internal teams and stakeholders to drive accountability and resolve blockers. (Required)
Customer Service Demonstrated commitment to delivering high-quality service outcomes and enhancing customer satisfaction for SMB clients. (Required)
Attention To Detail Ability to maintain strict adherence to established delivery models and ensure accuracy in execution. (Required)
Organization Skill in managing multiple engagements simultaneously and prioritizing tasks to meet deadlines. (Required)
Telecommunications Knowledge of wireless technologies and telecommunications industry standards relevant to B2B service delivery. (Required)
Change Management Ability to facilitate and manage transitions and changes in service delivery processes to maintain operational excellence. (Required)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $74,400 - $134,100

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Apply Now

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delivery manager jobs in aurora il

Service Delivery Manager

Service Delivery Manager

Project Delivery Manager - Supply Chain, WMS: Softeon

Operations Manager (Warehouse and Delivery)

Service Delivery Manager

Project Delivery Manager - Supply Chain, WMS: Softeon

IT Infrastructure Delivery Manager

Project Manager - Power Delivery

Manager, Driver Recruitment

Driver Recruiting Manager

Project Manager - Kiewit Power Delivery Engineering

Lot Manager Gerald Kia of Naperville

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