Top 3256 Research & development manager Jobs in Aurora Il

Customer Success Manager
Diagnostic Support Services —Aurora, IL
- $80,000 - $100,000 a year
- Full-time
- Management
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Launch, Global Value Stream (US)
HelloFresh —Aurora, IL
- $119,700 - $158,100 a year
- Full-time
- Construction site
- 8 years
- Continuous improvement
[US DC] Senior Manager, Planning Excellence
HelloFresh —Aurora, IL
- $127,890 - $147,900 a year
- Full-time
- Analysis skills
- Senior level
- Leadership
- Health insurance
- Paid time off
Manager of Org Development & Learning
Ulta Beauty, Inc. —Bolingbrook, IL
- $88,200 - $115,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Dental insurance
- Paid time off
Research Project Manager - PCORI
Advocate Aurora Health —Oak Brook, IL
- $38.20 - $57.30 an hour
- Full-time
- 5 years
- Mentoring
- Senior level
1d
Customer Development Manager - Chicago Area
Southern Glazer’s Wine and Spirits —Bolingbrook, IL
- $79,700 - $95,000 a year
- Full-time
- Inventory management
- Merchandising
- Mid-level
- Wellness program
- Disability insurance
5d
Executive Assistant Strategic Project Manager
UChicago Medicine AdventHealth Bolingbrook —Bolingbrook, IL
- $90,552.85 - $168,441.86 a year
- Full-time
- Microsoft Outlook
- Customer service
- Writing skills
- Paid parental leave
- Disability insurance
Talent and Organizational Development Manager
National Insurance Crime Bureau —Oak Brook, IL
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
- 401(k)
- Paid time off
Quick Apply
Practice Manager - Primary Care
Endeavor Health —Naperville, IL
- $35.16 - $54.50 an hour
- Full-time
- Primary Care
- Mid-level
- Clinic
- Free parking
- Wellness program
1d
Assistant Village Manager
Elk Grove —Elk Grove Village, IL
- $115,203 - $156,438 a year
- Full-time
- 5 years
- Research
- Office
- Health insurance
- Dental insurance
Manager in Development
Yellowstone Landscape —Plainfield, IL
- Clean driving record
- Sales
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Manager, Leadership Programs & Capability Development
Ingredion Incorporated (Corporate) —Westchester, IL
- $102,100.00 - $136,166.67 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Research & Development Manager
Hexpol TPE Americas LLC —Broadview, IL
- $100,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Performance Manager , Operational Excellence
Transdev —Lombard, IL
- $104,000 - $130,000 a year
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Seed Production Research Lead
BALL HORTICULTURAL COMPANY —West Chicago, IL
- $90,000 - $120,000 a year
- Full-time
- Master's degree
- Analysis skills
- Doctor of Philosophy
- Profit sharing
- Paid holidays
Quick Apply
Manager Org Effectiveness
Ulta Beauty, Inc. —Bolingbrook, IL
- $106,000 - $140,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Fair chance
- Dental insurance
- Paid time off
Associate Category Manager
KeHE Distributors, LLC —Naperville, IL
- $76,230 - $111,744 a year
- Full-time
- Sales
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Sr Manager Clinical Relations
Chamberlain University —Lisle, IL
- $80,337 - $145,077 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
6d
Case Manager
Rehab Without Walls Neuro Rehabilitation —Downers Grove, IL
- $72,800 - $85,280 a year
- Full-time
- Nursing
- Licensed Clinical Social Worker
- Mid-level
Practice Manager III - Occupational Health
Endeavor Health —Naperville, IL
- $42.54 - $65.94 an hour
- Full-time
- Bachelor's degree
- Travel
- Experience equivalent to degree accepted
- Free parking
- Wellness program
1d

I want to receive the latest job alert for research & development manager in aurora il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

research & development manager jobs near aurora il

Customer Success Manager

Diagnostic Support Services
Aurora, IL

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Teamwork
Management
Team development
Bachelor's degree
Attention to detail
Management reporting

Full Job Description

Company Summary:

Diagnostic Support Services (DS2) provides healthcare organizations with the most needed laboratory and medical support services — including custom kitting & supplies, specimen collection & medical services, medical courier & transportation, and technology & integration.

Our mission is to serve as a single point of contact for our clients, helping them integrate our solutions and proprietary technology into their workflow to create efficiency, reduce costs, and stay competitive.

We proudly support a wide range of healthcare organizations — from medical laboratories and pharmaceutical companies to direct-to-consumer healthcare brands and clinical research organizations.

At DS2, our team is dedicated to delivering prompt, specialized, and compassionate service with a clear focus on improving both customer experience and patient outcomes.

Job Summary:

The Manager, Customer Success is responsible for leading the day-to-day operations of DS2's Customer Success and Logistics functions, ensuring exceptional client service, operational efficiency, and successful execution of client programs. This role provides leadership, coaching, and oversight to the Customer Success Project Management team while serving as a key operational partner across departments including Warehouse, Logistics, Phlebotomy, Sales, Finance, and Operations.

The Manager is responsible for overseeing client support activities, carrier management, operational workflows, and service delivery execution. This position ensures client needs are met through proactive communication, effective problem-solving, and cross-functional collaboration while driving process improvements that enhance customer satisfaction, operational performance, and scalability.

The ideal candidate is a strong people leader with experience in customer success, logistics, and operational management who thrives in a fast-paced healthcare services environment and is committed to delivering exceptional service to both clients and patients.

Key Responsibilities:

Team Leadership & Customer Success Oversight

Lead and support the Customer Success Project Management team, including coaching, training, performance management, and operational guidance.
Oversee daily workflows and ensure timely completion of client requests, escalations, and operational tasks.
Foster a customer-centric culture focused on responsiveness, accountability, and service excellence.
Assist with onboarding and training of new team members.
Monitor team performance metrics and identify opportunities for operational improvement and development

Operational Support & Process Management

Maintain documentation related to client requirements, pricing requests, and operational procedures.
Assist with implementation planning and operational readiness for new and existing clients.
Support internal reporting initiatives and provide insights related to client activity, and carrier performance.
Ensure compliance with company procedures, service standards, and client-specific requirements.
Assist in developing and improving SOPs, workflows, and customer success processes.

Cross-Functional Collaboration

Partner with Operations, Sales, Finance, and Customer Support teams to ensure alignment on client deliverables and operational priorities.
Communicate operational updates, risks, and service concerns proactively to leadership and stakeholders.
Support process improvement initiatives focused on operational efficiency and customer satisfaction.

Qualifications

Bachelor’s degree preferred or equivalent professional experience.
5+ years of experience in Customer Success, Operations Management, or Team Leadership roles.
Experience in healthcare, laboratory services, mobile phlebotomy, or medical logistics is required.
Previous experience managing or leading teams in a fast-paced operational environment.
Exceptional organizational and multitasking skills with strong attention to detail.
Ability to manage multiple priorities and shifting operational demands.
Strong written and verbal communication skills.
Proficiency in CRM systems such as Salesforce, and Microsoft Office.

Work Conditions:

On-site at DS2’s Aurora facility.
May involve lifting up to 50 lbs and occasional after-hours availability for facility emergencies or maintenance work.

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to work in office, 5 days a week?

Experience:

Management: 1 year (Required)
Healthcare: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

research & development manager jobs in aurora il

Customer Success Manager

Senior Manager, Launch, Global Value Stream (US)

[US DC] Senior Manager, Planning Excellence

Manager of Org Development & Learning

Research Project Manager - PCORI

Customer Development Manager - Chicago Area

Executive Assistant Strategic Project Manager

Talent and Organizational Development Manager

Practice Manager - Primary Care

Assistant Village Manager

Manager in Development

Manager, Leadership Programs & Capability Development

Research & Development Manager

Performance Manager , Operational Excellence

Seed Production Research Lead

Manager Org Effectiveness

Associate Category Manager

Sr Manager Clinical Relations

Case Manager

Practice Manager III - Occupational Health

I want to receive the latest job alert for research & development manager in aurora il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected