Top 202 Senior customer support representative Jobs in Aurora Il

Fire Sprinkler Inspection Technician
Alarm Detection Systems —Aurora, IL
- $46 - $48 an hour
- Full-time
- Hospital
- Customer service
- 5 years
- Paid parental leave
- Paid holidays
4d
Outside Sales Rep
Parksite —Bolingbrook, IL
- $90,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Excel
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
IT Technical Support
Hamra Enterprises —Schaumburg, IL
- From $23 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Fuel card
- Health savings account
Quick Apply
Account Executive
Air Methods —Joliet, IL
- $40,000 - $102,000 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Microsoft Outlook
Director of Partnerships
QUEST FOOD MANAGEMENT SERVICES LLC —Lombard, IL
- $125,000 - $150,000 a year
- Weekends as needed
- School experience
- Driver's License
- Bachelor's degree
Quick Apply
Electrical Superintendent I
M. A. Mortenson Company —Itasca, IL
- $125,600 - $188,400 a year
- Management
- Construction site
- Data analysis skills
- AD&D insurance
- Paid holidays
Senior Service Coordinator
Thermosystems —Romeoville, IL
- $65,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Profit sharing
- Health savings account
Quick Apply
Senior Field Sales Representative ( Next Gear)
Cox Automotive —Illinois
- $59,000 - $88,400 a year
- Full-time
- Dealership
- Master's degree
- Driver's License
- Paid jury duty
- Paid holidays
Senior Project Coordinator
Ontech Talent —Westmont, IL
- $34 - $52 an hour
- Overtime
- 7 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
4d
Manager, Account Management
Covista —Lisle, IL
- $61,720.78 - $108,335.00 a year
- Full-time
- Hybrid work
- Public speaking
- Office
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Sr. Manager, Commercial FP&A
Worldpac —Oak Brook, IL
- $140,000 - $160,000 a year
- Full-time
- Office
- Finance
- 8 years
2d
Customer Service Manager - Remote - West Region
Warrenville, IL
- $90,000 - $100,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor of Science
- Research
- Paid holidays
- Health insurance
Quick Apply
7d
Senior Claims Representative
Liberty Mutual —Naperville, IL
- $46,000 - $76,000 a year
- Full-time
- Data analysis skills
- Research
- Mid-level
- Paid training
7d
Operational Flow Support Technician
TGW Systems Inc —Aurora, IL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Senior Specialist- Learning and Development
Walden University —Lisle, IL
- $53,520 - $96,736 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- English
- Paid holidays
- Disability insurance
Quick Apply
7d
Senior Human Resources Business Partner
PAYLOCITY CORPORATION —Schaumburg, IL
- $96,300 - $140,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Branch Customer Service - Wheaton, IL
AAA The Auto Club Group —Wheaton, IL
- $19.00 - $21.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Pass drug screening
- Paid jury duty
- Health savings account
11d
Category Specialist
Glanbia Foods —Downers Grove, IL
- $65,000 - $85,000 a year
- Hybrid work
- Writing skills
- Mid-level
- Office
- Dental insurance
- Family leave
Specialist - Workforce Management
Oncourse Home Solutions —Naperville, IL
- $25.13 - $32.93 an hour
- Rotating shift
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
7d
Senior Employee Benefits Advocate
Brown & Brown —Oak Brook, IL
- $32 - $44 an hour
- Full-time
- Microsoft Outlook
- Management
- Word processing
- Employee stock purchase plan
- Paid holidays

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Fire Sprinkler Inspection Technician

Alarm Detection Systems -
Aurora, IL

Apply Now

Job Details

Full-time
$46 - $48 an hour
4 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Cell phone reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication
Fire suppression plumbing systems
Fire codes and regulations
Company vehicle operation
High school diploma or GED
Driver's License
Local building codes
Fire prevention inspections

Full Job Description

Job Summary:

The Fire Sprinkler Inspection Technician is a senior-level field technician responsible for the inspection, testing, and maintenance of water-based fire protection systems in accordance with NFPA standards, Illinois state regulations, and company policies. This role requires advanced technical expertise, the ability to work independently, and the capability to interpret codes, identify deficiencies, and recommend corrective actions. The technician will perform inspections on fire sprinkler systems, standpipes, fire pumps, and associated components, ensuring systems are compliant, functional, and properly documented. The Fire Sprinkler Technician must have a NICET Level III Certification.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems is an EEO employer.

Essential Functions and Responsibilities:

Perform inspections, testing, and maintenance of fire sprinkler systems in accordance with NFPA 25, NFPA 13, and applicable state/local codes.
Inspect and test wet, dry, pre-action, and deluge sprinkler systems.
Inspect and test standpipe systems.
Inspect and test fire pumps and associated equipment.
Conduct main drain tests, trip tests, flow tests, and alarm device testing.
Identify system impairments, deficiencies, and code violations.
Interpret applicable fire codes and standards to determine compliance.
Accurately document inspection results in digital and written formats per NFPA and company standards.
Generate detailed deficiency reports and provide clear corrective recommendations.
Communicate findings with customers, property managers, and AHJs (Authorities Having Jurisdiction).
Perform acceptance testing and witness testing for newly installed or modified systems.
Coordinate with installation and service teams regarding repairs and system upgrades.
Maintain inspection schedules and ensure timely completion of assigned work.
Ensure all tools, testing equipment, and company vehicles are properly maintained.
Adhere to all company safety policies and OSHA requirements.
Travel to customer sites and work in various environments and conditions.
Provide guidance and mentorship to junior technicians when applicable.
Maintain company-issued vehicle, tools, inventory, and communication devices in good working order.

Comply with all ADS safety procedures and policies as outlined in the company’s personnel handbook.

Maintain punctuality and adhere to attendance requirements and scheduling expectations.
Adhere to all company policies and procedures.

Other duties as assigned by management.

Education/Experience:

High school Diploma or equivalent is required.
Minimum 5 years of experience in fire sprinkler inspection, service, or installation.
Strong working knowledge of water-based fire protection systems required.
Experience with NFPA standards and fire protection codes required.

Knowledge/Skills/Abilities:

Advanced knowledge of fire sprinkler systems and components.
Strong understanding of NFPA 13, NFPA 25, and related codes.
Ability to independently perform complex inspections and testing procedures.
Ability to read and interpret blueprints, riser diagrams, and system layouts.
Strong diagnostic and problem-solving skills.
Proficiency with inspection software and mobile reporting tools.
Strong written and verbal communication skills.
Ability to explain technical issues and compliance requirements to customers.
Strong organizational and time management skills.
Ability to work independently with minimal supervision.
Ability to climb ladders, access confined or elevated spaces, and carry tools and equipment necessary for inspections.
Proficient in using Microsoft Office Suite for documentation, reporting, communication, and scheduling.
Commitment to safety and compliance in all work environments.

Licenses/Certifications:

NICET Level III Certification is required.
Have and maintain a driver’s license, maintain an insurable driving record, and be capable of driving on company assignments.
Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation (Illinois employees only).
Must be able to obtain and maintain Illinois State licensing.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting
Standing
Walking
Lifting up to 50 lbs unassisted
Carrying up to 50 lbs unassisted
Pushing up to 75 lbs
Pulling
Climbing
Balancing
Stooping
Kneeling
Crouching
Crawling
Reaching
Handling/Grasping
Fine Dexterity
Feeling
Talking
Hearing
Smelling
Near Vision
Far Vision
Depth Perception
Visual Accommodation
Color Vision
Field of Vision
Ability to use hand and power tools safely
Driving for long periods of time

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in remote work policy, this is an on-site position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

Offices, factories, schools, retail stores, outdoor parking lots, hospitals, boiler rooms, basements, attics, chemical producers, distributors, and apartment/condo buildings.
Will drive company vehicle during all weather conditions including rain and snow events.

The work environment for the Fire Sprinkler Inspection Technician can at times be in any commercial or residential setting and corporate office. Alarm Detection Systems, Inc. maintains a quiet, non-smoking office environment.

The Fire Sprinkler Inspection Technician must be prepared to work and drive in all types of weather conditions.

Environmental Conditions:

Exposure to weather
Electric shock
Extreme heat
Extreme cold
Dust or Dirt
Confined or restricted spaces
Wet and/or humid
Noise
Vibration
Toxic or caustic chemicals
Explosives
Radiant energy
High, exposed places
Atmospheric conditions
Moving mechanical parts

Company Benefits:

Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:

Company Paid Vehicle
Company Cell Phone and Laptop
Tool Allowance Program
401(k) Plan with tiered employer match
Medical Insurance with multiple plan options
Dental Insurance
Vision Insurance
Life Insurance
Paid Parental Leave
Disability Coverage:
- Employer-paid Short-Term Disability
- Optional Long-Term Disability
Paid Time Off (PTO) starting at 3 weeks per year for employees
Paid Holidays: 8 recognized holidays annually
Employee & Friends/Family Discounts on security systems and monitoring services
Pet Insurance Discount
Employee Assistance Program (EAP)
Tuition Reimbursement
Company-sponsored events (friends and family welcome!)
Continuous professional development opportunities
A fun, positive, and high-energy work environment

Compensation:

The starting pay range for the Fire Sprinkler Inspection Technician $46- $48 per hour is based on knowledge, skills, education, certifications, and experience.

Apply Now

Refine Your Search

senior customer support representative jobs in aurora il

Fire Sprinkler Inspection Technician

Outside Sales Rep

IT Technical Support

Account Executive

Director of Partnerships

Electrical Superintendent I

Senior Service Coordinator

Senior Field Sales Representative ( Next Gear)

Senior Project Coordinator

Manager, Account Management

Sr. Manager, Commercial FP&A

Customer Service Manager - Remote - West Region

Senior Claims Representative

Operational Flow Support Technician

Senior Specialist- Learning and Development

Senior Human Resources Business Partner

Branch Customer Service - Wheaton, IL

Category Specialist

Specialist - Workforce Management

Senior Employee Benefits Advocate

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