Top 1095 customer service representative Jobs in austell, ga

Client Service Associate
Ameriprise Financial —Atlanta, GA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Contact Center Specialist
The Medical Affairs Company —Kennesaw, GA
- $17 - $21 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
- Health savings account
- Health insurance
Quick Apply
1d
Sales and Customer Service Manager
Confidential —Atlanta, GA
- From $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
Quick Apply
Customer Support Rep/Ntl Acct
S.P. Richards Company —Atlanta, GA
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor of Science
- Paid training
- COVID-19 protective measures
Quick Apply
11d
Call Center Representative
Adventure Air Sports —Kennesaw, GA
- $10 - $13 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick Apply
Customer Service Associate - Temporary
Walgreens —Austell, GA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
10d
Customer Service Associate II
Dollar Tree —Austell, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Rep I
Trulite Glass and Aluminum Solutions —Lithia Springs, GA
- $18 - $22 an hour
- Day shift
- Office
- High school diploma or GED
- Conflict management
- Health savings account
- Disability insurance
Quick Apply
4d
Customer Service Associate I
Dollar Tree —Austell, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative
Inmark, Inc —Austell, GA
- $23.50 - $25.00 an hour
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
Customer Service Associate I
Family Dollar —Lithia Springs, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Austell, GA
- Entry level
Customer Service Agent_Seasonal
Orkin —Atlanta, GA
- $16.73 - $18.00 an hour
- Temporary
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Employee stock purchase plan
- Work from home
4d
Call Center Specialist PRN
Ridgeview Institute Smyrna —Smyrna, GA
- $22 an hour
- Overtime
- Microsoft Outlook
- Addiction Medicine
- Bachelor's degree
- Free parking
- Employee assistance program
Quick Apply
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Austell, GA
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Call Center Agent
AnswerMTI —Atlanta, GA
- From $16 an hour
- Weekends as needed
- Computer literacy
- English
- Windows
- Health insurance
- Dental insurance
Quick Apply
Customer Service Assistant (Games)
HB Leisure —Austell, GA
- $12.50 an hour
- Part-time
- Ability to walk for extended periods
- Ability to sit for extended periods
- Ability to stand for extended periods
- Store discount
- Flexible schedule
Quick Apply
Customer Service Representative
AnswerMTI —Atlanta, GA
- From $16 an hour
- Part-time
- Computer literacy
- English
- Windows
Quick Apply
Customer Support I, Customs Compliance
Magaya Corporation —Atlanta, GA
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
8d
Patient Care Coordinator (Bilingual - Spanish)
Atlanta Eye Group —Atlanta, GA
- From $17 an hour
- Weekends as needed
- Spanish
- English
- Administrative experience
- Paid training
- Health insurance
Quick Apply

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Client Service Associate

Ameriprise Financial -
Atlanta, GA

Apply Now

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Spreadsheets
Microsoft Office
Client database systems
Bachelor's degree
CRM system proficiency

Full Job Description

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

This position is with an Ameriprise Financial Franchise owner.

Job Description

Role Summary
The Client Service Associate supports Financial Advisors by delivering proactive, high-quality client service and managing administrative, coordination, and workflow responsibilities. This role serves as a central point of contact for clients and the internal team, ensuring timely follow-up, clear communication, and smooth execution of client and advisor requests.

Join a boutique Private Wealth Advisory practice of Ameriprise Financial in Midtown Atlanta to help provide top-notch service to clients who expect an experience well above the ordinary. Compensation will be commensurate with the responsibilities of the position. A generous bonus program rewards performance above and beyond basic duties.

Key Responsibilities

Client Support and Proactive Outreach

Prepare a comprehensive summary of all outstanding client-related items prior to client meetings and assist advisors in incorporating these items into meeting agendas.
Conduct periodic client check-in calls for appropriate clients to assess needs, address service items, and escalate to advisors when a conversation is requested.
Ensure select clients receive proactive service touchpoints that are meaningful.

Client Contact Management and Reporting

Generate and present periodic reports of all client contacts, including who was contacted, reason for contact, timing, and upcoming outreach needs.
Track follow-ups and identify clients who require outreach to maintain consistent service standards.
Document all client interactions clearly and accurately in internal systems.

Administrative and Operational Support

Handle administrative tasks including preparing and processing forms, coordinating with Home Office and third-party providers, and managing document workflows (print, scan, mail, upload).
Follow up on pending requests with internal and external partners to ensure timely resolution.

Workflow and Traffic Control

Serve as first-line traffic control for incoming requests, popcorns, and service items.
Create and route to-dos to the appropriate team members when issues fall outside the Client Service Associate scope.
Monitor advisor to-dos and collaborate to determine priorities, distinguishing between items requiring immediate advisor attention versus those that can be resolved at the client service level.

Communication and Monitoring

Monitor phone lines and email inboxes during business hours to ensure prompt response.
Return client calls as appropriate, log all messages, and document call outcomes and next steps.
Ensure no client inquiry goes unanswered or untracked.

Team Support

Provide day-to-day support to advisors and other team members as needed to ensure seamless operations.
Assist with special projects, process improvements, and coverage during peak periods or absences.

Additional Responsibilities

Help identify process gaps and recommend efficiency improvements.
Support onboarding of new clients through coordination, documentation, and follow-up.
Assist with post-meeting follow-ups.
Adhere to compliance, confidentiality, and firm policies at all times.

Key Skills and Attributes

Strong organization and time management skills
High attention to detail and accuracy
Professional, client-focused communication style
Ability to triage and prioritize effectively
Comfortable working in a fast-paced, team-oriented environment

Job responsibilities

Provide client relationship support through interacting directly with clients, responding to client questions and requests, problem resolution, coordinating, and tracking business-as-usual projects, preparing and submitting account applications, and a broad range of other service tasks.
Use Salesforce, Microsoft Excel, and Box to track client information, organize and complete action items, and facilitate general workflow.

Job requirements:

The successful applicant will be a detail-oriented self-starter who adheres rigorously to regulations and assures that tasks are completed accurately and punctually.

Bachelor’s degree (finance, business, or other analytical major preferred)
Extensive experience in Excel and CRM software (e.g. Salesforce)
An effective communicator who enjoys interacting with clients
A problem-solver who works quickly, effectively, and efficiently
An experienced multi-tasker who works well in a team environment
A person who takes pride in their integrity, intelligence, and reliability
Resident of Metro Atlanta only.

Note: A complete background check will be required. Professional presence, clear written and verbal communication, comfort with business technology, and a proactive approach to work are essential.

Additional details:

Health, dental, vision, long-term disability, and life insurance
401(k) with 4% employer match (begins after 1,000 hours of service)
Paid holidays (NYSE holidays)
Paid time off (ten days in year one)
Hybrid work
Salary range $60k to $65k, plus bonuses based on merit and practice production

Employment Type:

Full-time

Full-Time/Part-Time

Full time

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Apply Now

Refine Your Search

customer service representative jobs in austell, ga

Client Service Associate

Contact Center Specialist

Sales and Customer Service Manager

Customer Support Rep/Ntl Acct

Call Center Representative

Customer Service Associate - Temporary

Customer Service Associate II

Customer Service Rep I

Customer Service Associate I

Customer Service Representative

Customer Service Associate I

Customer Service/Sales

Customer Service Agent_Seasonal

Call Center Specialist PRN

Customer Service Associate

Call Center Agent

Customer Service Assistant (Games)

Customer Service Representative

Customer Support I, Customs Compliance

Patient Care Coordinator (Bilingual - Spanish)

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