We are an inclusive primary care clinic in Midtown, GA, Smyrna, GA, and Roswell, GA. We believe in offering transparent, accessible, and patient-centered care for all ages. We are improving the healthcare experience through lifelong relationships and personalized care. We strive to ensure a welcoming, fun, and respectful environment for everyone.
Mission:
We are bridging the gap with compassion, efficiency, and integrity in order to redefine the healthcare experience through lifelong relationships.
Core Values:
Always Accommodating
No task goes undone when there is someone capable of doing it. You won't hear,
“That’s not my job.” We are a clinic striving for excellence as a team, not as individuals.
Confident Humility
We have created a work environment where no one should fear honesty and communication is a foundation of our team environment. We offer care with humility but are confident in our mission and abilities to help our community.
Evolving to Provide Value
We personalize care to each individual. We will not forget that we share a common goal with our patients: Working together to make people feel better. If there is something we can add or improve to enhance the value we bring, we will prioritize doing so. Transparency, accessibility, and comprehensive care are significant ways we bring value.
Positive Experience
We know everyone by first name. We care about where each person comes from and who they are. If we can improve the experience for our patients and our teammates, we will prioritize doing so.
Professionalism Matters
We want to be friendly and foster a warm, inviting environment but never forget we are still a clinic offering medical care. Above all, we strive for maintaining
professionalism.
We are recruiting for an energetic, optimistic, and versatile practice manager and trained medical assistant. The ideal candidate will play a crucial role in overseeing the day-to-day operations, fostering a positive patient and staff experience, and ensuring the efficient functioning of our direct primary care practices.
- Greets patients and visitors with a smile.
- Enthusiastically answers incoming telephone lines.
- Follows up on new patient inquiries.
- Attention to detail in filing paperwork and coordinating patient care.
- Works well with others and cherishes an opportunity to teach others on the team.
- Maintains a neat, clean and orderly appearance throughout the clinic.
- Kindly administers IM/SQ/and PO medications and vaccines.
- Eagerly performs diagnostic and point of care tests (eg. EKG, Spirometry, IV placement, phlebotomy)
- Attention to detail with the daily schedule.
- Tenderly and knowledgeably provides patient teaching, education and support.
- Participates as an active care team member across multiple disciplines.
- Operational Management:
- Supervise and manage the daily operations of our direct primary care locations.
- Ensure compliance with all relevant healthcare regulations and standards.
- Implement and optimize administrative processes to enhance efficiency.
- Staff Leadership:
- Recruit, train, and supervise administrative and clinical staff.
- Foster a positive work environment that encourages teamwork and professional growth.
- Conduct regular performance evaluations and provide constructive feedback.
- Patient Experience:
- Oversee patient engagement strategies to enhance the overall patient experience.
- Address patient concerns and feedback promptly and effectively.
- Implement initiatives to improve patient satisfaction and loyalty.
- Financial Management:
- Work closely with the finance team to manage the budget for all locations.
- Monitor billing processes and ensure accurate financial reporting.
- Identify opportunities for cost-saving measures without compromising patient care.
- Technology and Systems:
- Stay updated on healthcare technology trends and implement relevant systems.
- Ensure the smooth functioning of electronic health record (EHR) systems.
- Collaborate with IT support to address any technical issues promptly.
- Quality Assurance:
- Implement quality assurance measures to maintain high standards of care.
- Monitor and analyze key performance indicators to identify areas for improvement.
- Facilitate continuous quality improvement initiatives.
- Community Engagement:
- Represent the practice in the community and build positive relationships.
- Explore opportunities for community outreach and education.
- Collaborate with local organizations to enhance the practice’s visibility.
Qualifications:
- Practice Manager experience.
- Medical Assistant experience.
- Professional integrity and reliable work ethic.
- Excellent customer service, teamwork, and communication skills.
- Optimistic and enthusiastic.
- Compassionate, kind, and open-minded.
- Ability to multi-task and work efficiently.
- Attention to detail.
Shift/Schedule: Monday-Friday at Smyrna, Midtown, and Roswell offices
- Bonuses - metrics for quarterly bonuses paid when achieved (quarterly defined as July 5-Oct 4, Oct 5-Jan 4, Jan 5-April 4, April 5-July 4):
- Sales: Quarterly bonus for total new members for company
- >70 - $500 bonus, >80 - $1000 bonus, >90 - $1500 bonus
- Operations: Quarterly bonus for total attrition for company
- <45 - $500 bonus, <40 - $1000 bonus, <35 - $1500 bonus
- Operations: Quarterly average overall patient satisfaction score >95% - $500
- Finance: Average quarterly clinic Outstanding Balances <$2000 - $500
- Innovation: 5% of new innovative service revenue paid quarterly
- HR: quarterly employee engagement survey cumulative results:
- >80% - $250 bonus per quarter, >85% - $500 bonus per quarter, >90% $750 bonus per quarter
- Quarterly Personal and Company Rock completion bonus (Yes or No) - $500
Benefits:
- DPC membership
- worker’s compensation insurance
- Paid Time Off
- 9 paid holidays annually
- Simple IRA retirement fund with 3% match
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Paid time off
- Professional development assistance
- Retirement plan
Experience:
- Practice management: 1 year (Required)
- Phlebotomy: 1 year (Required)
Work Location: In person
